KnownCarProblems2015 Cadillac Srx Problems and Recalls
Owners filed 443 complaints with NHTSA about the 2015 Cadillac Srx, most often about the lights (68% of complaints, typically around 51,000 miles). It is the 3rd most complained-about Srx model year since 2000 and has 4 recalls.
⚠ Safety advisory1 recall for this car came with a do-not-drive warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2015 Cadillac Srx problems
Lights
302 complaints · 68%Half of these problems showed up before 51,000 miles. Parts named most often: headlights.
The contact owns a 2015 Cadillac Srx. While driving after dusk, the headlamps failed to adequately illuminate the roadway. The contact stated that the vehicle was equipped with an auto dimming feature. The vehicle was taken to boyd chevrolet Cadillac buick (located at 1875 spartanburg hwy, hendersonville, nc 28792…
Headlights are dim. It's hard to drive and see while driving at night. I've almost got into some really bad car accidents because cars have pulled out right in front of me because my headlights are so dim. I should not have to use my brights all the time at night. On coming traffic flash me because they are on.
Electrical
45 complaints · 10%Half of these problems showed up before 51,000 miles. Parts named most often: instrument cluster/panel.
The low beam head lights are dim making the car a safety issue to drive at night. There has been a class action lawsuit filed against gm and gm lost. Gm indicates there is a problem but will not fix the issue. The dealership want $2200 to fix the problem with the same parts that that are causing the problem.
The contact owns a 2015 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the infotainment screen was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the front catalytic converter needed to be…
Other or unspecified
42 complaints · 10%Half of these problems showed up before 44,500 miles.
-I was traveling south on fm , miles north of miami, tx when a deer ran out in front of me. I struck it front center and onstar immediately called for emergency services. First thing I noticed was one of the air bags deployed and after pulling of the road and coming to a stop, I noticed a fire from the passenger side…
The cue system is totally unresponsive. I have around 57,000 miles and bought this car as a certified used vehicle with around 30k miles. The cue system worked when I bought the car but certain icons later stopped responding while the mileage was under 50k. And now nothing responds. I called customer service they told…
Suspension
29 complaints · 7%Half of these problems showed up before 67,000 miles.
While traveling on 295 s in ri .. I felt what I thought was a blow-out of my right rear tire. I lost control of the vehicle swaying all over the road losing control of the vehicle. Luckly I went off the road onto the grassy area but was heading toward trees, I managed to turn slightly to only side swipe all the trees…
The contact owns a 2015 Cadillac Srx. The contact stated while driving 30 MPH, his wife noticed that the vehicle was jerking. The contact noticed that tread on both rear tires was worn. The vehicle was taken to the dealer and the dealer stated the vehicle was already repaired under the NHTSA campaign number: 21v473000…
Visibility and wipers
25 complaints · 6%Half of these problems showed up before 49,000 miles. Parts named most often: sun/moon roof assembly.
I have noticed for the past 3 months of the 3 years I have owned the 2015 Cadillac Srx that the low beam head lamps are to dim to drive at night. This is a serve safety issue. The headlamps throw now recognizable light on the road. The lights are on and have no directional issues. Calls to multiple gm dealerships and…
The contact owns a 2015 Cadillac Srx. While driving 45 MPH, the sun roof shattered. There were no injuries. The vehicle was taken to de la fuente Cadillac (1385 e main st, el cajon, ca 92021, ([phone]) where it was determined that the sun roof shattered from the inside, pushing the roof of the vehicle upward. The…
Transmission
18 complaints · 4%Half of these problems showed up before 20,500 miles. Parts named most often: driveline.
While at a dead stop and then trying to accelerate, vehicle will have a lag before any acceleration occurs. Lag can be from 5-10 seconds. Has happened several times over past 12 months. Extreme safety issue. Been to dealership each time, but they cannot reproduce and no diagnostic codes appear. 3.6l engine. I see that…
When accelerating, car lunges forward and kicks back when transmission is changing gears at relatively low speed. Car has been brought to dealer (vera Cadillac in pembroke pines) numerous times but dealer claims it is a normal condition. When pressed the service manger admitted it is normal but on the extreme side but…
Brakes
17 complaints · 4%Half of these problems showed up before 47,000 miles. Parts named most often: antilock.
The contact owns a 2015 Cadillac Srx. The contact stated that while depressing the brake pedal, a squeaking noise was present coming from the front of the vehicle. The vehicle was taken to the local dealer who replaced the front brake pads and rotors, but the failure continued. Additionally, while driving at night…
The contact owns a 2015 Cadillac Srx. The contact stated that while attempting to start the vehicle, the ABS module warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the ABS module needed to be replaced. The vehicle was not repaired. The…
Engine
11 complaints · 3%Half of these problems showed up before 47,000 miles. Parts named most often: exhaust system.
-I was traveling south on fm , miles north of miami, tx when a deer ran out in front of me. I struck it front center and onstar immediately called for emergency services. First thing I noticed was one of the air bags deployed and after pulling of the road and coming to a stop, I noticed a fire from the passenger side…
The contact owns a 2015 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the infotainment screen was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the front catalytic converter needed to be…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Cadillac Srx recalls
Air bags: inflator module
Risk: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed june 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is n262555870. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on may 21, 2026.
Full defect summary
General motors, llc (gm) is recalling certain 2015 cadillac escalade, escalade esv, xts, 2015-2016 cadillac ats, cts, and srx vehicles. The front-driver air bag inflator may rupture during deployment.
Suspension: rear
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Owners are advised to not drive their vehicle if they experience certain malfunction indicator lamp (mil) warnings or other issues, such as unusual steering behavior, while driving. Please see the part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed august 6, 2021. Owner notification letters were mailed on october 25, 2021. Cadillac and saab customers may direct questions to cadillac customer service at 1-800-333-4223. Gm's number for this recall is n212340980.
Full defect summary
General motors, llc (gm) is recalling certain 2010-2016 cadillac srx and 2011-2012 saab 9-4x vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Seats
Risk: The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.
Fix: Gm will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on february 5, 2015. Owners may contact gm customer service at 1-800-458-8006 (cadillac). Gm's number for this recall is 14863.
Full defect summary
General motors llc (gm) is recalling certain model year 2015 cadillac srx vehicles manufactured november 11, 2014, to december 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
Suspension: rear
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Gm will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The the recall began november 11, 2014. Owners may contact cadillac customer service at 1-800-458-8006 or saab customer service at 1-800-955-9007. Gm's number for this recall is 14457.
Full defect summary
General motors llc (gm) is recalling certain model year 2010-2015 cadillac srx vehicles manufactured april 14, 2009, to september 1, 2014, and 2011-2012 saab 9-4x vehicles manufactured february 1, 2011, to september 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Rear toe link adjuster separation
Summary
On november 06, 2020, the office of defects investigation (odi) opened a preliminary evaluation (pe20-019) to assess the remedy and scope of general motors (gm) recall 14v-571. Odi had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14v-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14v-571 and reported uncontrolled swaying while driving.odi's review focused on all 2010-2015 cadillac srx vehicles that experienced a rear toe link failure while the vehicl
Questions about the 2015 Cadillac Srx
- What are the most common problems with the 2015 Cadillac Srx?
- By NHTSA owner complaints: lights (302 complaints, typically around 51,000 miles); electrical (45 complaints, typically around 51,000 miles); other or unspecified (42 complaints, typically around 44,500 miles).
- How many recalls does the 2015 Cadillac Srx have?
- 4 recalls listed by NHTSA, the latest from May 21, 2026 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Cadillac Srx?
- It is the 3rd most complained-about Srx model year since 2000, with 443 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.