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2019 Chrysler Pacifica Plug-In Hybrid Problems and Recalls
Owners filed 45 complaints with NHTSA about the 2019 Chrysler Pacifica Plug-In Hybrid, most often about the electrical (49% of complaints, typically around 14,000 miles). It is 5th of 9 Pacifica Plug-In Hybrid model years by number of complaints and has 2 recalls.
⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2019 Chrysler Pacifica Plug-In Hybrid problems
Electrical
22 complaints · 49%Half of these problems showed up before 14,000 miles. Parts named most often: adas.
The navigation system in the vehicle showed an incorrect location by several hundred miles. I took the vehicle in for warranty service and the dealer attempted to perform an update. According to the dealer the update failed and they would need to contact Chrysler for repair. I have contacted fca multiple times with no…
On interstate highway left lane at 65mph, check engine light comes on, red plug-in light comes on, and car slows to a stop in lane. Car does not turn back on after several attempts. After five minutes, car starts again. Check engine light remains on. Stalling recall not found for this VIN, but is in manufacture date…
Transmission
15 complaints · 33%Half of these problems showed up before 21,000 miles.
While driving car on city street started to hesitate with power, so pulled off road and put in park. Then was unable to take car out of park or shift in any way. Blue light just flashed. Wasn't able to shut the car off and the car had to be towed to the dealer while still running. Message said 'transmission". This…
On interstate highway left lane at 65mph, check engine light comes on, red plug-in light comes on, and car slows to a stop in lane. Car does not turn back on after several attempts. After five minutes, car starts again. Check engine light remains on. Stalling recall not found for this VIN, but is in manufacture date…
Other or unspecified
14 complaints · 31%Half of these problems showed up before 3,000 miles.
Lane sense behaves erratically in certain circumstances; alerts loudly and request hands be placed on the steering wheel when they are already on the wheel and am traveling safely within a lane; no lane changes. Has alerted in driveway as well and alerted for service. Took to dealer and they could not replicated or…
A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage per the safety recall letter I received from Chrysler. 12-volt isolator post connection safety issue. No remedy is currently available.
Engine
13 complaints · 29%On interstate highway left lane at 65mph, check engine light comes on, red plug-in light comes on, and car slows to a stop in lane. Car does not turn back on after several attempts. After five minutes, car starts again. Check engine light remains on. Stalling recall not found for this VIN, but is in manufacture date…
While driving car on city street started to hesitate with power, so pulled off road and put in park. Then was unable to take car out of park or shift in any way. Blue light just flashed. Wasn't able to shut the car off and the car had to be towed to the dealer while still running. Message said 'transmission". This…
Hybrid system
5 complaints · 11%The contact owns a 2019 Chrysler pacifica hybrid. The contact stated while driving at unknown speed, there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that the vehicle was unsafe to drive. The contact was informed that…
The contact owns a 2019 Chrysler pacifica hybrid. The contact stated while driving approximately 35 MPH, and ascending a medium grade in the road, the contact heard a "pinging" sound and the "stop safely - vehicle will shut off soon" warning light and a turtle symbol and the check engine warning light was illuminated.…
Fuel system
4 complaints · 9%Speed control
3 complaints · 7%Steering
3 complaints · 7%Lane sense behaves erratically in certain circumstances; alerts loudly and request hands be placed on the steering wheel when they are already on the wheel and am traveling safely within a lane; no lane changes. Has alerted in driveway as well and alerted for service. Took to dealer and they could not replicated or…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Chrysler Pacifica Plug-In Hybrid recalls
Hybrid system: hybrid propulsion system
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (bpcm) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed march 6, 2025. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US llc's number for this recall is 72b. This recall is an expansion of NHTSA recall number 22v-077.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2021 pacifica plug-in hybrid electric (phev) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "off" position.
Electrical: interior/under dash
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Fix: Fca will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. Fca US llc will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicat
Full defect summary
Chrysler (fca US llc) is recalling certain 2017-2020 pacifica plug-in hybrid electric vehicles ("phev"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of motive power due to an internal wiring connector short.
Summary
On july 22, 2022, the office of defects investigation (odi) opened investigation pe22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in model years 2019-2021 chrysler pacifica plug-in hybrid electric vehicles (phev).â on january 17, 2023, fiat chrysler automobiles (fca) issued safety recall (NHTSA recall 23v-010) involving 2017-2023 model years (my) pacifica plug-in hybrid electric vehicles (phev) produced between august 12, 2016, through january 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an une
Transmission fault leading to loss of motive power
Summary
On july 22, 2022, the office of defects investigation (odi) opened pe22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain chrysler pacifica vehicles. In a january 17, 2023 letter to NHTSA, fiat chrysler automobiles (fca) submitted recall notice 23v-010 involving a transmission motor wiring defect in 67,118 model year (my) 2017-2023 chrysler pacifica plug-in hybrid electric vehicles (phevs) manufactured from august 12, 2016 through january 9, 2023. Fca determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with fca confirmed this defect
Questions about the 2019 Chrysler Pacifica Plug-In Hybrid
- What are the most common problems with the 2019 Chrysler Pacifica Plug-In Hybrid?
- By NHTSA owner complaints: electrical (22 complaints, typically around 14,000 miles); transmission (15 complaints, typically around 21,000 miles); other or unspecified (14 complaints, typically around 3,000 miles).
- How many recalls does the 2019 Chrysler Pacifica Plug-In Hybrid have?
- 2 recalls listed by NHTSA, the latest from July 18, 2024 (hybrid system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Chrysler Pacifica Plug-In Hybrid?
- It is 5th of 9 Pacifica Plug-In Hybrid model years by number of complaints, with 45 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.