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2021 Chrysler Pacifica Plug-In Hybrid Problems and Recalls
Owners filed 26 complaints with NHTSA about the 2021 Chrysler Pacifica Plug-In Hybrid, most often about the electrical (50% of complaints, typically around 30,500 miles). It is 7th of 9 Pacifica Plug-In Hybrid model years by number of complaints and has 1 recall.
⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2021 Chrysler Pacifica Plug-In Hybrid problems
Electrical
13 complaints · 50%Half of these problems showed up before 30,500 miles. Parts named most often: propulsion system.
The contact owns a 2021 Chrysler pacifica hybrid. The contact received notification of NHTSA campaign number: 23v010000 (electrical system, hybrid propulsion system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
The contact owns a 2021 Chrysler pacifica hybrid. The contact stated that while starting the vehicle, several unknown warning lights were illuminated. Additionally, the rotatory gear shift dial was unmovable, and the vehicle failed to turn off while depressing the push to start button. The contact stated that he was…
Hybrid system
11 complaints · 42%Half of these problems showed up before 28,000 miles.
The contact owns a 2021 Chrysler pacifica hybrid. The contact stated while driving at approximately 5 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated a bystander was unable to push the vehicle out of the road. The contact stated that the transmission was shifting out…
The contact owns a 2021 Chrysler pacifica hybrid. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number…
Backup camera
8 complaints · 31%The contact owns a 2021 Chrysler pacifica hybrid. The contact received notification of NHTSA campaign number: 24v436000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was frozen or black. The local dealer was…
The contact owns a 2021 Chrysler pacifica plug-in-hybrid. The contact received notification of NHTSA campaign number: 24v436000 (back over prevention); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was blocking the update from…
Engine
5 complaints · 19%Half of these problems showed up before 30,000 miles.
The contact owns a 2021 Chrysler pacifica hybrid. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number…
The contact owns a 2021 Chrysler pacifica hybrid. The contact received notification of NHTSA campaign number: 23v010000 (electrical system, hybrid propulsion system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
Transmission
3 complaints · 12%The contact owns a 2021 Chrysler pacifica hybrid. The contact stated while entering a parking lot, the vehicle lost motive power and stalled with the check engine warning light illuminated. Additionally, the message to shift to park and turn off vehicle was displayed. After several attempts to restart the vehicle, the…
The contact owns a 2021 Chrysler pacifica hybrid. The contact stated that while starting the vehicle, several unknown warning lights were illuminated. Additionally, the rotatory gear shift dial was unmovable, and the vehicle failed to turn off while depressing the push to start button. The contact stated that he was…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2021 Chrysler Pacifica Plug-In Hybrid recalls
Hybrid system: hybrid propulsion system
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (bpcm) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed march 6, 2025. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US llc's number for this recall is 72b. This recall is an expansion of NHTSA recall number 22v-077.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2021 pacifica plug-in hybrid electric (phev) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "off" position.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of motive power due to an internal wiring connector short.
Summary
On july 22, 2022, the office of defects investigation (odi) opened investigation pe22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in model years 2019-2021 chrysler pacifica plug-in hybrid electric vehicles (phev).â on january 17, 2023, fiat chrysler automobiles (fca) issued safety recall (NHTSA recall 23v-010) involving 2017-2023 model years (my) pacifica plug-in hybrid electric vehicles (phev) produced between august 12, 2016, through january 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an une
Questions about the 2021 Chrysler Pacifica Plug-In Hybrid
- What are the most common problems with the 2021 Chrysler Pacifica Plug-In Hybrid?
- By NHTSA owner complaints: electrical (13 complaints, typically around 30,500 miles); hybrid system (11 complaints, typically around 28,000 miles); backup camera (8 complaints).
- How many recalls does the 2021 Chrysler Pacifica Plug-In Hybrid have?
- 1 recall listed by NHTSA, the latest from July 18, 2024 (hybrid system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2021 a bad year for the Chrysler Pacifica Plug-In Hybrid?
- It is 7th of 9 Pacifica Plug-In Hybrid model years by number of complaints, with 26 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.