KnownCarProblems2011 Dodge Durango Problems and Recalls
Owners filed 800 complaints with NHTSA about the 2011 Dodge Durango, most often about the electrical (64% of complaints, typically around 68,000 miles). It is 5th of 26 Durango model years by number of complaints and has 8 recalls.
Most common 2011 Dodge Durango problems
Electrical
514 complaints · 64%Half of these problems showed up before 68,000 miles. Parts named most often: alternator/generator/regulator, ignition, wiring, 12v/24v/48v battery.
The vehicle will not start sometimes. Took vehicle in to dealership, and it did not act the way it did on me. So they updated the software, the very next day the vehicle would not start regularly. It would make a noise like it was not getting enough gas to the stater. Took vehicle the dealership, then was told it was…
My 2011 Durango does not start. It presents similar to how a car would in the past when the fuel pump would fail. The dealer did a "diagnostic" and initially said it was ok and it started right away. First stop on the way home at the store, it wouldn't start again. When we did get it started, it has now been sitting…
Engine
185 complaints · 23%Half of these problems showed up before 68,500 miles. Parts named most often: cooling system.
This is the known issue with tipm failure, the car just stalled and lost all power and would not start back up. The engine would turn just fine when starting but would not start. Had it towed to my regular mechanic and he let me know today that it is the tipm which is currently unavailable with long wait times.
The 2011 Dodge Durango started having issues with failed starts. It would take multiple instances to get vehicle to start. Sometimes the the fuel pump would continue to pump even though engine was stopped. This causes a very smoky burning smell coming from exhaust and engine. Took car to dealership and they report the…
Fuel system
135 complaints · 17%Half of these problems showed up before 57,000 miles. Parts named most often: delivery, fuel injection system.
My express Dodge Durango (purchased in february 2011 with 4 miles on it) began experiencing problem starting about 4 weeks ago august 2013. It started taking multiple attempts to actually get the engine to catch. Then last saturday, I went to turn the car on and it would not start at all. I had to have the vehicle…
Over the past 2 weeks our Durango has had issues with starting. When using the push start button the engine will crank over multiple times and never start. Sometimes vehicle will start and other times it can take over 20 attempts to start. In one incident it took 34 time to start and even cause black smoke to come up…
Brakes
83 complaints · 10%Half of these problems showed up before 69,000 miles.
The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 20 MPH, the engine stalled without warning. The contact merged over to an emergency lane and restarted the vehicle. When the vehicle was restarted, the engine, ABS and brake warning lights were continuously illuminated. The failure…
My car lost all power!! While I was driving home from work at night. Would not even lock. No lights, no power at all. I was attempting to drive my commute home about 20 miles at night .
Transmission
51 complaints · 6%Half of these problems showed up before 51,500 miles. Parts named most often: automatic transmission.
Was traveling 55 MPH the engine goes from drive mode to 4 on the dash without changing the gear shift. Came to a stop on hill vehicle would not go forward when applying gas peddle had to roll down hill tried to move vehicle from park to drive gear on dashboard showed 4. Stopped vehicle placed it in park then checked…
Driving through town, every warning light came on and wipers starting going uncontrollably. Rpm starting diving to 0 and then back up to appropriate RPM for speed. Other dials and nav/media screen also starting flashing. Tones and lights kept flashing on and off and I immediately proceeded the few miles down the…
Other or unspecified
50 complaints · 6%Half of these problems showed up before 82,000 miles.
My 2011 Dodge Durango alternator went out and my PCM. No warning car just shut down. You need to do a recall on all no matter the amp!!! I will never buy Dodge again!
My car cuts off sometimes when I'm coming to a complete stop and also does it when breaking to make a turn. Cuts off in the middle of a turn. Very dangerous. At first it was infrequent but its happening once or twice a week. Usually this happens on city streets, hasn't happened on the highway yet.
Lights
28 complaints · 4%Half of these problems showed up before 80,000 miles. Parts named most often: turn signal, headlights, tail lights.
After having the campaign completed to remove the fuel pump relay from the tipm, my fog lights and headlights began operating sporadically, then eventually after a few weeks stopped working. If I remember correctly, this happened at dusk, when I was driving and the headlights tried to come on automatically. I tried to…
The contact owns a 2011 Dodge Durango. The contact stated that when she turned on the front passenger's side signal, the front driver's side and the front passenger's side fog lights blinked erroneously. The vehicle was taken to a dealer, who replaced the front passenger's side headlight. The vehicle was not diagnosed…
Steering
27 complaints · 3%Half of these problems showed up before 57,500 miles.
The contact owns a 2011 Dodge Durango. While driving 40 MPH, the instrument panel lights illuminated on and off. The vehicle hesitated to accelerate and, when making left and right turns, the steering seized. The contact coasted over to a main road. The vehicle was towed to a dealer where it was diagnosed that the…
I was driving in the city on a very busy street when the car made a weird siren noise; then my seatbelt lights went off, my park assist started flashing, my traction control other lights were flashing, the radio flashed off and on, then went out. Then my wipers went on, and then I lost power steering, brakes were not…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2011 Dodge Durango recalls
Electrical: electrical system
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler (fca US llc) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning december 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on december 10, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is v62.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2013 dodge durango and jeep grand cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA recall 14v530 or 15v115. The fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.
Brakes: service brakes
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began november10, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t59.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2014 dodge durango and jeep grand cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began february 12, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t36.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2014 dodge challenger, dodge charger, chrysler 300, dodge durango, and 2012-2014 jeep grand cherokee vehicles. The affected vehicles have electro-hydraulic power steering (ehps) and are equipped with a 5.7l or a 3.6l engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Lights: interior lighting
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on july 28, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r71.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured december 3, 2009, to september 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on february 27, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p60.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 chrysler 300, dodge charger, challenger, and durango; and 2012-2014 jeep grand cherokee vehicles manufactured april 22, 2010, to january 2, 2014, and equipped with a 3.6l engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Electrical: electrical system
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the tipm, free of charge. The recall began december 19, 2014. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p54. Note: this recall has been superseded by recall 19v813.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011 dodge durango and jeep grand cherokee vehicles manufactured january 5, 2010, to july 20, 2011, and equipped with either a 3.6l or 5.7l engine. In the affected vehicles, the fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.
Electrical: wiring
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p36.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 dodge durango and jeep grand cherokee vehicles manufactured january 5, 2010, through december 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Brakes: service brakes
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on may 30, 2014. Owners may contact chrysler at 1-800-853-1403. Chrysler's recall campaign number is p14.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured from january 5, 2010, through september 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Post 14v-391 headliner fires
Summary
In response to this investigation, fiat chrysler automobiles (fca) is conducting a recall to address headliner fires that occur post 14v-391.on december 22, 2015 fca notified the office of defects investigation (odi) of safety recall 15v-879 to remedy potential headliner fires occurring in 389,252 model year (my) 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured from december 3, 2009 to september 1, 2012.note this recall, which was scoped based on vehicle design level and field events, does not include all my 2013 or any my 2014 durango and grand cherokee vehicles; odi and fca will continue to monitor the field experience for this population.odi opened this investigation
Totally integrated power module failure
Summary
In a letter dated august 21, 2014, the center for auto safety (cas) petitioned the national highway traffic safety administration (NHTSA) to initiate a defect investigation of alleged failures associated with the totally integrated power module (tipm) installed in chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that tipm defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On september 25, 2014, the office of defects investigation (odi) opened dp14-004 to evaluate the petition for a grant or deny decision. Odi analyzed complaint data provided by cas as
Headliner fires
Summary
On july 1st, 2014 chrysler group llc (chrysler) notified the office of defects investigation (odi) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (my) 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured between january 5, 2010 and december 11, 2013 (see NHTSA safety recall 14v-391), with notifications to begin in august 2014. According to chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the
Headliner fires
Summary
The office of defects investigation (odi) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on jeep grand cherokees.customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun visor material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.in one report, the sunroof was damaged causing the glass to shatter.the cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.the sun visors are mounted to the roof of the vehicle through the headliner
Questions about the 2011 Dodge Durango
- What are the most common problems with the 2011 Dodge Durango?
- By NHTSA owner complaints: electrical (514 complaints, typically around 68,000 miles); engine (185 complaints, typically around 68,500 miles); fuel system (135 complaints, typically around 57,000 miles).
- How many recalls does the 2011 Dodge Durango have?
- 8 recalls listed by NHTSA, the latest from November 14, 2019 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2011 a bad year for the Dodge Durango?
- It is 5th of 26 Durango model years by number of complaints, with 800 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.