KnownCarProblems2013 Dodge Durango Problems and Recalls
Owners filed 640 complaints with NHTSA about the 2013 Dodge Durango, most often about the electrical (45% of complaints, typically around 80,000 miles). It is 9th of 26 Durango model years by number of complaints and has 11 recalls.
Most common 2013 Dodge Durango problems
Electrical
290 complaints · 45%Half of these problems showed up before 80,000 miles. Parts named most often: alternator/generator/regulator, adas, instrument panel, ignition.
I received a safety recall (p60) from chrysler on december 4, 2014. It states that this issue may result in a vehicle shutdown while driving and/or an underhood electrical fire. As of this writing (1-7-15) I have heard nothing further on this issue and no one can offer an eta for the parts. We are in the dead of…
The contact owns a 2013 Dodge Durango. While driving approximately 15 MPH, there was a winding noise coming from the passenger side of the vehicle. The contact checked under the hood and noticed a burning odor coming from engine. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not…
Engine
120 complaints · 19%Half of these problems showed up before 80,000 miles. Parts named most often: cooling system.
My daughter & granddaughter was driving along and the vehicle just shut down while driving no messages no indicators lights no warning nothing just so happen they were on the same street as the Dodge dealership & was able to get it started long enough to get it down the street now I'm being told it could possibly have…
While driving on no more than 65 MPH the engine has shut down for no reason, and with no warning. This has happened 4 times, and all 4 times the power steering and brakes don't work. Once the car has stopped and gear placed into park I have been able to turn the ignition and the car restarts. All four times the engine…
Fuel system
92 complaints · 14%Half of these problems showed up before 85,000 miles. Parts named most often: delivery.
I was driving and braking for a stop sign and the vehicle started to jolt. I pulled in to the garage and the vehicle shut off on its own. I went to restart it and it would turn over but would not start. I tried again later that night, and it started again.
Safety recall r09 / NHTSA 15v-115 fuel pump relay - 2012-2013 Dodge Durango completed on my 2013 Durango shortly after notified by chrysler. At or around june 2018 the vehicle started experiencing same symptoms as described in safety recall r09 even after external fuel pump relay was installed. At first, symptoms were…
Brakes
76 complaints · 12%Half of these problems showed up before 34,500 miles.
P14 recall on brake booster. Received 2nd notice today and have been to the dealership 3 times all 3 times I was told that they will not look at the recalled part as they don't have the parts in stock to replace. I called chrysler recall group and they can't guarantee the parts to be available, only to call other…
For the past 2 months we have been having problems with this vehicle it's been stalling on me, weather if we are on the highway or in town. Now the amazing thing is that it comes back on, on its own without US touching anything on it, but on the mean time we lose the brakes and steering control at high speed on the…
Seats
76 complaints · 12%Half of these problems showed up before 90,500 miles. Parts named most often: front assembly.
My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.
Passenger headrest deployed on its own hitting passenger in head. Headrest now will not close and appears to have broken plastic pieces inside, causing it to remain at an odd angle. Vehicle was parked at time of deployment.
Other or unspecified
54 complaints · 8%Half of these problems showed up before 78,500 miles.
While in motion (drive) on a city street and expressway the vehicle has shut off on me four different times on 11/24/2019 one week after becoming the new owner. The vehicle also stalled when turning the key fob to start the vehicle numerous times after shutting off. The key fob which turns the vehicle on and off at…
Dodge Durango 2013- 78,000 miles: on multiple occasions while driving our 2013 Durango it just shuts off. All inside electrical devices go blanks and we lose power steering. We have documented dates of when this has occurred and it can be 5 minutes into the drive or 45 minutes on a busy highway. We have had it the…
Air bags
42 complaints · 7%Half of these problems showed up before 88,500 miles.
My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.
On august 1, 2020, the front passenger seat active head restraint spontaneously deployed and hit the passenger (14 y/o female) in the back of the head. The vehicle was in drive but was stationary at the time (in a drive-through line).
Transmission
34 complaints · 5%Half of these problems showed up before 44,500 miles.
While driving on the highway with my wife and kids the truck had hard shift then went into neutral. The engine light came on. My wife panicked but I was able to get her to pull across the three lanes of traffic on the highway to the shoulder. Once stopped we manually shifter to park then turned off the car let it sit…
In the AWD version of the Durango the SUV will shift into AWD low while the car is in motion without the control knob being turned. The car will flash the low light and then shift into AWD low. The car will not come out of AWD low at all. This issue randomly occurs. We have taken the car to the dealership three times…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Dodge Durango recalls
Electrical: electrical system
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler (fca US llc) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning december 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on december 10, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is v62.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2013 dodge durango and jeep grand cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA recall 14v530 or 15v115. The fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.
Brakes: service brakes
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began november10, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t59.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2014 dodge durango and jeep grand cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began february 12, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t36.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2014 dodge challenger, dodge charger, chrysler 300, dodge durango, and 2012-2014 jeep grand cherokee vehicles. The affected vehicles have electro-hydraulic power steering (ehps) and are equipped with a 5.7l or a 3.6l engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Lights: interior lighting
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on july 28, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r71.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured december 3, 2009, to september 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Electrical: electrical system
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the tipm. The recall began on august 7, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r09. Note: this recall is an expansion of recall 14v-530. Note: this recall has been superseded by recall 19v813.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2012-2013 jeep grand cherokee vehicles manufactured september 17, 2010, to august 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 dodge durango vehicles manufactured january 18, 2011, to august 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on february 27, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p60.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 chrysler 300, dodge charger, challenger, and durango; and 2012-2014 jeep grand cherokee vehicles manufactured april 22, 2010, to january 2, 2014, and equipped with a 3.6l engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Electrical: wiring
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p36.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 dodge durango and jeep grand cherokee vehicles manufactured january 5, 2010, through december 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Brakes: service brakes
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on may 30, 2014. Owners may contact chrysler at 1-800-853-1403. Chrysler's recall campaign number is p14.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured from january 5, 2010, through september 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Brakes: antilock/traction control/electronic limited slip
Risk: If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on april 3, 2014. Owners may contact chrysler at 1-800-853-1403. Chrysler's number associated with this recall is p05.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2012-2013 dodge durango and jeep grand cherokee vehicles manufactured october 11, 2011, through october 1, 2012. Under certain braking events, the ready alert braking system (rab) may result in the driver experiencing a hard brake pedal feel.
Equipment: labels
Risk: The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Fix: Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on february 18, 2013. Owners may contact chrysler at 1-800-247-9753.
Full defect summary
Chrysler is recalling certain model year 2013 durango vehicles manufactured april 27, 2012, through september 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of fmvss number 110 "tire selection and rims."
Air bags
Risk: In the event of a side impact, rearward of the second row seat, the supplemental side air bag inflatable curtain may not deploy as intended, increasing the risk of occupant injury.
Fix: Chrysler will notify owners, and dealers will replace the orc module, free of charge. The safety recall began on september 24, 2012. Owners may contact chrysler at 1-800-853-1403.
Full defect summary
Chrysler is recalling certain model year 2013 dodge durango vehicles manufactured from april 11, 2012, through july 20, 2012. Some vehicles may have been built with the incorrect airbag occupant restraint control (orc) module.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Post 14v-391 headliner fires
Summary
In response to this investigation, fiat chrysler automobiles (fca) is conducting a recall to address headliner fires that occur post 14v-391.on december 22, 2015 fca notified the office of defects investigation (odi) of safety recall 15v-879 to remedy potential headliner fires occurring in 389,252 model year (my) 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured from december 3, 2009 to september 1, 2012.note this recall, which was scoped based on vehicle design level and field events, does not include all my 2013 or any my 2014 durango and grand cherokee vehicles; odi and fca will continue to monitor the field experience for this population.odi opened this investigation
Totally integrated power module failure
Summary
In a letter dated august 21, 2014, the center for auto safety (cas) petitioned the national highway traffic safety administration (NHTSA) to initiate a defect investigation of alleged failures associated with the totally integrated power module (tipm) installed in chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that tipm defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On september 25, 2014, the office of defects investigation (odi) opened dp14-004 to evaluate the petition for a grant or deny decision. Odi analyzed complaint data provided by cas as
Headliner fires
Summary
On july 1st, 2014 chrysler group llc (chrysler) notified the office of defects investigation (odi) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (my) 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured between january 5, 2010 and december 11, 2013 (see NHTSA safety recall 14v-391), with notifications to begin in august 2014. According to chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the
Headliner fires
Summary
The office of defects investigation (odi) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on jeep grand cherokees.customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun visor material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.in one report, the sunroof was damaged causing the glass to shatter.the cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.the sun visors are mounted to the roof of the vehicle through the headliner
Questions about the 2013 Dodge Durango
- What are the most common problems with the 2013 Dodge Durango?
- By NHTSA owner complaints: electrical (290 complaints, typically around 80,000 miles); engine (120 complaints, typically around 80,000 miles); fuel system (92 complaints, typically around 85,000 miles).
- How many recalls does the 2013 Dodge Durango have?
- 11 recalls listed by NHTSA, the latest from November 14, 2019 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Dodge Durango?
- It is 9th of 26 Durango model years by number of complaints, with 640 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.