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2016 Dodge Durango Problems and Recalls

Owners filed 161 complaints with NHTSA about the 2016 Dodge Durango, most often about the lights (33% of complaints, typically around 50,000 miles). It is 17th of 26 Durango model years by number of complaints and has 3 recalls.

Complaints161
Recalls3
Crashes reported23
Fires reported1
Injuries reported13

Most common 2016 Dodge Durango problems

  1. Lights

    53 complaints · 33%

    Half of these problems showed up before 50,000 miles. Parts named most often: tail lights, headlights.

    The contact owns a 2016 Dodge Durango. The contact stated that water entered the tail lights, which caused the bulbs to burn out. The dealer (moore chrysler inc, 1523 w 3rd ave, williamson, wv 25661) stated that the contact would have to pay out of pocket to have the lights repaired. The manufacturer was not…
    Owner report to NHTSA, 2019, at 50,000 miles
    The rear taillight or as it's called the rear 'racetrack' light fills with water when it's raining. This has caused some electric issues and now some of the LED have shorted. Visibility of my rear lights has decreased because of the moisture inside the taillight, and it's only matter of time before all of the…
    Owner report to NHTSA, 2019, at 50,000 miles
  2. Electrical

    40 complaints · 25%

    Half of these problems showed up before 49,500 miles. Parts named most often: wiring.

    The rear taillight or as it's called the rear 'racetrack' light fills with water when it's raining. This has caused some electric issues and now some of the LED have shorted. Visibility of my rear lights has decreased because of the moisture inside the taillight, and it's only matter of time before all of the…
    Owner report to NHTSA, 2019, at 50,000 miles
    Durango stalled in middle of intersection. Unable to start and vehicle was towed to local mechanic. Mechanic stated the issues involves the alternator and it has affected the battery and we are still waiting to see if the PCM was affected. Mechanic advised me that he worked on the same year chrysler and had the same…
    Owner report to NHTSA, 2021, at 49,000 miles
  3. Transmission

    30 complaints · 19%

    Half of these problems showed up before 23,000 miles.

    The contact owns a 2016 Dodge Durango. While parking the vehicle, the electronic rotary control failed to reverse the vehicle and, instead, it independently surged forward. The vehicle was taken to a local dealer (best chrysler Dodge jeep ram, 520 colony pl, plymouth, ma 02360), but was not diagnosed or repaired. On…
    Owner report to NHTSA, 2017, at 25,000 miles
    When downshifting from 2nd to 1st gear, transmission does not shift smoothly. Exhibits a jolt forward, especially when coming to a full stop. Issue observed for several months. Issue was raised to the Dodge dealership service technicians over the course of several visits after experience the recurring issue. Vehicle…
    Owner report to NHTSA, 2019, at 25,000 miles
  4. Other or unspecified

    26 complaints · 16%

    Half of these problems showed up before 19,000 miles.

    The first time I had an issue with my car, my husband and I were driving on the nj turnpike in the left lane, with cars coming up behind US over 85 MPH, and the car stopped accelerating and we had to pull over and the car died. After an awful mess Dodge took it in for repairs on the radio and electrical issues. They…
    Owner report to NHTSA, 2018, at 17,000 miles
    My wife shifted the car into park. She exited the vehicle and left the engine running while she got out . When she stepped away from the vehicle to get something she noticed the vehicle rolling backwards and it backed into a dumpster. The rear window shattered and damage was done to the lift gate.
    Owner report to NHTSA, 2018, at 20,715 miles
  5. Engine

    16 complaints · 10%

    Half of these problems showed up before 36,000 miles.

    While at a stop light, the engine shut down completely. I had to shift to park and restart the truck, then shift to drive. This happened at least twice.
    Owner report to NHTSA, 2020, at 36,000 miles
    On 06/2018 I came home and pulled into our driveway. I put our Dodge Durango 2016 with 21110 miles in the park position and I then opened our garage door halfway open. I walked under the door and went into the house to get my wallet out of my pants which I was wearing earlier. It was a couple minutes later when my…
    Owner report to NHTSA, 2020, at 21,110 miles
  6. Speed control

    9 complaints · 6%

    Half of these problems showed up before 31,000 miles.

    While reversing to hook boat trailer up to vehicle, vehicle took off at a high rate of speed in revers. Hitting the brakes did not help. The vehicle slammed into the trailer with boat sitting on it and pushed into a tree before the vehicle would stop. Furthermore, this vehicle has been into the dealer's 5 times for…
    Owner report to NHTSA, 2017, at 26,171 miles
    While driving on the interstate ,with the cruise control engaged,traffic was slowing down due to road repair, I applied my brakes lightly to disengage the cruise control, but the vehicle remained in a forward thrust. I was fast approaching a vehicle ahead of me, and before I realised I wasnt going to stop with further…
    Owner report to NHTSA, 2018, at 36,000 miles
  7. Air bags

    6 complaints · 4%

    The contact owns a 2016 Dodge Durango. The contact received notification of NHTSA campaign number: 16v352000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning…
    Owner report to NHTSA, 2016, at 58,000 miles
    While driving at cruising speed on the highway, the front passenger "active head restraint" deployed for no reason. No impact, no large bump or pothole...just random. It hit my wife in the head/neck.
    Owner report to NHTSA, 2016, at 4,200 miles
  8. Stability control

    6 complaints · 4%

    Half of these problems showed up before 56,000 miles.

    This is the 3rd time that while driving my engine shut off! The repair shop "fixed" the issue but the day I drove home it died again while driving and I had it towed to dealership service department. The repair lasted maybe 6 months? The engine died again while driving to work. The service extended warranty is giving…
    Owner report to NHTSA, 2018, at 51,800 miles
    The power steering has gone out. It fully went out while driving into a parking lot from a highway exit. The truck started making sounds and will not turn now. The vehicle has only 60,000 miles. I have seen where other Dodge and ram vehicles are having similar issues where the power steering has completely gone out as…
    Owner report to NHTSA, 2018, at 60,028 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2016 Dodge Durango recalls

  1. Electrical: software

    NHTSA 18V332000 · May 17, 2018 · 4,815,661 vehicles

    Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Full defect summary

    Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  2. Fuel system: hoses, lines/piping, and fittings

    NHTSA 16V814000 · November 10, 2016 · 30,183 vehicles

    Risk: A fuel leak in the presence of an ignition source, can increase the risk of a fire.

    Fix: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on december 23, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s85.

    Full defect summary

    Chrysler (fca US llc) is recalling certain model year 2016 dodge durango and jeep grand cherokee vehicles manufactured february 10, 2016, to april 28, 2016 and equipped with a 3.6l engine built at the saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

  3. Brakes: caliper

    NHTSA 16V168000 · March 23, 2016 · 21,183 vehicles

    Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on may 12, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s16.

    Full defect summary

    Chrysler (fca US llc) is recalling certain model year 2015-2016 jeep grand cherokee and dodge durango vehicles manufactured december 9, 2015, to january 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2016 Dodge Durango

What are the most common problems with the 2016 Dodge Durango?
By NHTSA owner complaints: lights (53 complaints, typically around 50,000 miles); electrical (40 complaints, typically around 49,500 miles); transmission (30 complaints, typically around 23,000 miles).
How many recalls does the 2016 Dodge Durango have?
3 recalls listed by NHTSA, the latest from May 17, 2018 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2016 a bad year for the Dodge Durango?
It is 17th of 26 Durango model years by number of complaints, with 161 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Dodge Durango years

Dodge Durango problems by year