KnownCarProblems2020 Dodge Durango Problems and Recalls
Owners filed 55 complaints with NHTSA about the 2020 Dodge Durango, most often about the lights (40% of complaints). It is 21st of 26 Durango model years by number of complaints and has 2 recalls.
Most common 2020 Dodge Durango problems
Lights
22 complaints · 40%Parts named most often: tail lights.
Electrical
9 complaints · 16%The contact owns a 2020 Dodge Durango. The contact stated that he auto-started the vehicle while it was in the driveway. The contact stated as he came outside, the vehicle was on fire. The contact was able to extinguish the fire with the assistance of the fire department. There were no injuries sustained. A police…
The contact owns a 2020 Dodge Durango. The contact stated that while driving at various speeds, the "service shifter" message displayed on the instrument panel. The contact then stated that while driving at 65 MPH, several messages appeared on the instrument panel and the steering wheel became difficult to turn. The…
Engine
7 complaints · 13%Other or unspecified
6 complaints · 11%Body and structure
4 complaints · 7%Parts named most often: body.
Steering
3 complaints · 6%The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the power steering rack pinion needed to be replaced. The vehicle…
Speed control
3 complaints · 6%Brakes
3 complaints · 6%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Dodge Durango recalls
Air bags: critical fasteners
Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Fix: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on may 7, 2021. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is y16.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2020-2021 dodge durango vehicles. The side air bag inflatable curtain (sabic) fastener may be loose or missing.
Backup camera: camera
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air (OTA) update available as of may 1, 2020. The recall began april 27, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w30-w37.
Full defect summary
Chrysler (fca US llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Questions about the 2020 Dodge Durango
- What are the most common problems with the 2020 Dodge Durango?
- By NHTSA owner complaints: lights (22 complaints); electrical (9 complaints); engine (7 complaints).
- How many recalls does the 2020 Dodge Durango have?
- 2 recalls listed by NHTSA, the latest from April 22, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Dodge Durango?
- It is 21st of 26 Durango model years by number of complaints, with 55 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.