KnownCarProblems2014 Dodge Durango Problems and Recalls
Owners filed 783 complaints with NHTSA about the 2014 Dodge Durango, most often about the lights (33% of complaints, typically around 60,000 miles). It is 6th of 26 Durango model years by number of complaints and has 11 recalls.
Most common 2014 Dodge Durango problems
Lights
259 complaints · 33%Half of these problems showed up before 60,000 miles. Parts named most often: tail lights, brake lights, headlights.
The taillights on this model are called "racetrack" lighting as deemed by Dodge. These lights are all LED and run the entire width of the vehicle. Over time, it appears that the material used to construct the assembly develops cracks. The assembly may also allow water to enter the unit and pool. Eventually, this will…
The rear center "racetrack' lights are taking on large amounts of water. The left lower side of the light panel is now inoperable and leaves a dark spot where it should be illuminated. Prolonged exposure to moisture will continue to burn out lights and eventually make the rear lighting inoperable. The vehicle has no…
Seats
164 complaints · 21%Half of these problems showed up before 70,000 miles. Parts named most often: front assembly.
The driver headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. The headrest came in sharp and sudden contact with the rear of my head while in motion on a city street, not turning.…
Passenger side headrest deployed while operating vehicle. There was headrest damage in the process, making the fastener unrepairable. I do not see a current open recall on this issue, even though there are numerous complaints about the same issue online.
Electrical
149 complaints · 19%Half of these problems showed up before 65,000 miles. Parts named most often: instrument panel, alternator/generator/regulator, wiring.
The touch screen works part of the time and other times not. Also air works sometimes and not other times, sometimes half the car is cold while at the same temp the other half of the car is hot air from the vent. Also the seat set up does not keep settings.
I submitted a previous report related to this issue. Today my car was parked on the street and totally started on its own. This car does not have a remote start. I was walking towards my car trying to turn off the panic horn which was sounding. I was approximately 15 to 20 feet away from the car when it started. This…
Engine
76 complaints · 10%Half of these problems showed up before 55,000 miles. Parts named most often: exhaust system.
When coming to a stop at about 5 MPH with your foot off the gas pedal and your foot on the brake. The engine is still sending gas and not idling still engaging. If you move the shifter to neutral the car will jump.
Check engine light appeared despite all scheduled maintenance having been conducted as recommended. Check engine light is p0520 engine oil pressure sensor/switch "a" circuit. Seemingly this is a faulty sensor/switch which has occurred in 12% of Durango vehicles of the manufacturer year of 2014.
Air bags
72 complaints · 9%Half of these problems showed up before 66,500 miles. Parts named most often: passenger side frontal.
The air bag light stays illuminated and tells me to get the air bag system serviced for no reason. It has not been in any accident and just out of the blue came on and remains on. There was a recall on 2014 Dodge Durango and mine should be included in that recall.
The contact owns a 2014 Dodge Durango. The contact stated that the air bags warning light illuminated on and off. The contact called dch chrysler Dodge jeep ram fiat of temecula service center (26845 ynez rd, temecula, ca 92591, ([phone]) and scheduled an appointment to have the vehicle diagnosed. The contact was…
Other or unspecified
67 complaints · 9%Half of these problems showed up before 64,500 miles.
The touch screen works part of the time and other times not. Also air works sometimes and not other times, sometimes half the car is cold while at the same temp the other half of the car is hot air from the vent. Also the seat set up does not keep settings.
The AC in our car just stopped working. We went to an independent car repair shop to find out that the AC compressor works and that there are 100% no leaks in the system. Can't find the issue even tho we went there twice. They told US that it turns on just fine and wants to work but doesn't blow cold air.
Seat belts
54 complaints · 7%Half of these problems showed up before 70,500 miles.
Rs I am told it will cost $954 ($300 labor - $654 in parts) to fix both seatbelts when I feel this is a safety issue and should be under some sort of warranty/recall
The contact owns a 2014 Dodge Durango. The contact stated that the seat belts would not properly retract. The contact indicated that the failure was due to the b pillar plastic belt holder/post had cracking. The failure was present on both the driver and passenger side seats on the front and 3rd row. The cause of the…
Transmission
42 complaints · 5%Half of these problems showed up before 32,500 miles. Parts named most often: transfer case (4-wheel drive).
The contact owns a 2014 Dodge Durango. While driving various speeds, the vehicle suddenly stopped accelerating when the accelerator pedal was depressed. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was notified. The failure mileage was 33,000.
Hello, I just purchased a 2014 Dodge Durango limited AWD w/approximately 30,000 miles. I have had the vehicle for about 3 weeks and on september 4/5th notice huge puddles of oil in our driveway. My wife attempted to drive it that morning, but heard weird noises "sputtering noises" in her own words. Once she told me of…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Dodge Durango recalls
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began december 15, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t75.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014 dodge challenger, charger, durango, chrysler 300, and jeep grand cherokee vehicles equipped with a 3.6l engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Brakes: power assist
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began november10, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t59.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2014 dodge durango and jeep grand cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began february 12, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t36.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2014 dodge challenger, dodge charger, chrysler 300, dodge durango, and 2012-2014 jeep grand cherokee vehicles. The affected vehicles have electro-hydraulic power steering (ehps) and are equipped with a 5.7l or a 3.6l engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Equipment: radio/tape deck/cd etc.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a usb drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own usb drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on a
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2013-2015 ram 1500, 2500, 3500, 4500, and 5500, 2015 chrysler 200, chrysler 300, dodge charger, and dodge challenger, 2014-2015 jeep grand cherokee, cherokee, and dodge durango, and 2013-2015 dodge viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Seat belts
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Fix: Chrysler will notify owners, and dealers will replace the orc module, free of charge. The recall began on april 27, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p67.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 dodge durango vehicles manufactured june 2, 2013, to june 28, 2014, and 2014 jeep grand cherokee vehicles manufactured october 30, 2012, to april 30, 2014. Due to a fault within the occupant restraint control (ocr) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light âmilâ should illuminate to initially warn drivers of a failure.
Stability control: electronic stability control (esc)
Risk: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the sccm software, free of charge. The recall began on november 24, 2014. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p64.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 dodge durango, and jeep grand cherokee vehicles manufactured october 3, 2013, to april 11, 2014. Due to an issue with the software for the steering column control module (sccm), the electronic stability control (ESC) may be disabled.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on february 27, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p60.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 chrysler 300, dodge charger, challenger, and durango; and 2012-2014 jeep grand cherokee vehicles manufactured april 22, 2010, to january 2, 2014, and equipped with a 3.6l engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Electrical: wiring
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p36.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 dodge durango and jeep grand cherokee vehicles manufactured january 5, 2010, through december 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Driver assistance: adaptive cruise control
Risk: The unintended continued acceleration may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the driver assistance system module (dasm), free of charge. The recall began in june 2014. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p31.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 dodge durango vehicles manufactured january 16, 2014 to april 8, 2014, jeep grand cherokee vehicles manufactured january 16, 2014 to april 8, 2014, jeep grand cherokee srt vehicles manufactured february 3, 2014 to april 8, 2014, and jeep cherokee vehicles manufactured march 6, 2014 to april 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Brakes: service brakes
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on may 30, 2014. Owners may contact chrysler at 1-800-853-1403. Chrysler's recall campaign number is p14.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured from january 5, 2010, through september 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Seat belt retraction
Summary
The office of defects investigation (odi) opened this preliminary evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the d-ring cracking in model year (my) 2014 jeep grand cherokee vehicles. The purpose of the investigation was to understand the scope, frequency and safety related consequence of the alleged defect. The subject condition occurs when the plastic material encapsulating the metal substructure of the front seat belt, b-pillar mounted d-ring cracks. The structural integrity of the d-ring remains intact; however, cracking of the plastic material pinches the webbing at the d-ring, thereby preven
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Vehicle rollaway
Summary
Basis â on december 16, 2016, the office of defects investigation (odi) opened preliminary evaluation pe16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to park and then exited the vehicle prior to the rollway incidents.â these complaints involved multiple fiat chrysler automobiles (fca) model and model year vehicles that share a common electronic rotary shifter design. â of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject vehicles â when NHTSA opened the investigation, the subject vehicles were model year (my) 2013-2016 ram 1500 vehicles and my 2014-2016 dodge durango vehicles
Powered vehicle rollaway
Summary
The office of defects investigation (odi) opened preliminary evaluation pe15-030 on august 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to park in model year (my) 2014 and 2015 jeep grand cherokees vehicles. The my 2014-2015 grand cherokee vehicles are equipped with monostable electronic (e-shift) gearshift assemblies supplied by zf group (zf). The e-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the can bus to the transmission control module which makes the requested shift. The monostable gearshift does not move into a detent but springs back to a centered/neutral position after the
Software security vulnerability
Summary
On july 23, 2015, fiat chrysler automobiles (fca) launched safety recall 15v-461 to remedy security vulnerabilities in approximately 1.4 million model year (my) 2013 through 2015 vehicles equipped with uconnect head units (hu) 8.4a (ra3 radio) and 8.4an (ra4 radio) manufactured by harman international.on july 24, 2015, the office of defects investigation (odi) opened recall query, rq 15-004, to investigate hu security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other fca vehicles.in an august 11, 2015 letter, fca submitted a second part 573 safety recall report expanding the scope of the uconnect ra4
Post 14v-391 headliner fires
Summary
In response to this investigation, fiat chrysler automobiles (fca) is conducting a recall to address headliner fires that occur post 14v-391.on december 22, 2015 fca notified the office of defects investigation (odi) of safety recall 15v-879 to remedy potential headliner fires occurring in 389,252 model year (my) 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured from december 3, 2009 to september 1, 2012.note this recall, which was scoped based on vehicle design level and field events, does not include all my 2013 or any my 2014 durango and grand cherokee vehicles; odi and fca will continue to monitor the field experience for this population.odi opened this investigation
Headliner fires
Summary
On july 1st, 2014 chrysler group llc (chrysler) notified the office of defects investigation (odi) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (my) 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured between january 5, 2010 and december 11, 2013 (see NHTSA safety recall 14v-391), with notifications to begin in august 2014. According to chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the
Questions about the 2014 Dodge Durango
- What are the most common problems with the 2014 Dodge Durango?
- By NHTSA owner complaints: lights (259 complaints, typically around 60,000 miles); seats (164 complaints, typically around 70,000 miles); electrical (149 complaints, typically around 65,000 miles).
- How many recalls does the 2014 Dodge Durango have?
- 11 recalls listed by NHTSA, the latest from May 17, 2018 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Dodge Durango?
- It is 6th of 26 Durango model years by number of complaints, with 783 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.