KnownCarProblems2017 Dodge Durango Problems and Recalls
Owners filed 213 complaints with NHTSA about the 2017 Dodge Durango, most often about the lights (38% of complaints, typically around 42,500 miles). It is 14th of 26 Durango model years by number of complaints and has 2 recalls.
Most common 2017 Dodge Durango problems
Lights
80 complaints · 38%Half of these problems showed up before 42,500 miles. Parts named most often: tail lights.
Front driver side turn signal intermittently stopped working a couple months ago. It eventually stayed out. Thinking the bulb was bad, both front turn signal bulbs were replaced with leds. A few days ago, the issue resurfaced and continues to intermittently work. This happens randomly while moving or stationary. I…
I noticed that the front left turn signal quit working. I assumed it was a burnt-out bulb. In searching on the internet for a "how-to" for replacing this bulb (it's in pretty cramped quarters), I found that it was common for the turn signals to work intermittently for this vehicle and several model years before and…
Electrical
62 complaints · 29%Half of these problems showed up before 39,500 miles. Parts named most often: instrument panel.
Front driver side turn signal intermittently stopped working a couple months ago. It eventually stayed out. Thinking the bulb was bad, both front turn signal bulbs were replaced with leds. A few days ago, the issue resurfaced and continues to intermittently work. This happens randomly while moving or stationary. I…
The lights in the car are going off and on by themselves, the passenger window goes down without the window being touched. And the car will turn off when idling in the park position and the automatic shut off is not on or off.
Engine
29 complaints · 14%Half of these problems showed up before 20,500 miles.
The contact owns a 2017 Dodge Durango. While driving 65 MPH, the vehicle stalled, the engine seized, and the steering wheel was difficult to turn. There were no warning indicators illuminated. The contact was able to restart the vehicle. The vehicle was taken to hunter Dodge chrysler jeep ram fiat (located at 1130…
I have reported my car not going in the gear selected and instead going into neutral or park. It has also driven forward when in park. There has also been issues with the auto park not always working if door is opened and the car is in gear. Now I am being told my car even though it came with this safety feature was…
Transmission
23 complaints · 11%Half of these problems showed up before 12,000 miles.
I have reported my car not going in the gear selected and instead going into neutral or park. It has also driven forward when in park. There has also been issues with the auto park not always working if door is opened and the car is in gear. Now I am being told my car even though it came with this safety feature was…
Car stopped at idle for a few minutes - check engine light came on, tried to shift into reverse - light on shift indicator and dash blinked, no reverse. Tried drive - light on shifter and dash blinked, no drive. Luckily I was in a parking lot, but if this had happened on an interstate? Tried turning the car off…
Other or unspecified
21 complaints · 10%Half of these problems showed up before 3,000 miles.
My brand new Dodge Durango sxt 2017 was stolen at a service station. I got out of my car that was on and locked. This person used some type of device to open it without the key. It is 36 days old.
When the car is put into park and you exit it will sometimes still drive forward. When switching into reverse or park the car sometimes locks up and wont more. The rpms go up but its still as if its in park. I had to put my car into reverse to try to avoid an accident and the transmission would not engage into…
Fuel system
16 complaints · 8%Half of these problems showed up before 40,000 miles.
The capless (no gas cap) fuel system will not allow you to put fuel in the vehicle. It has some sort of check valve that is failing and causes the fuel pump to shut off even when you are running on empty. If you search the internet, there are many complaints about this same problem. It started as an occasional problem…
1. My fuel tank will not fill up all the way and will stop at each fill up. I have to manually keep trying to pump the fuel. Almost always I can never fill fully up. This is a known issue and needs to be resolved. 2. I also have an issue with my racetrack tail light with condensation and water getting inside. I have a…
Steering
11 complaints · 5%Half of these problems showed up before 20,500 miles.
The contact owns a 2017 Dodge Durango. While driving 65 MPH, the vehicle stalled, the engine seized, and the steering wheel was difficult to turn. There were no warning indicators illuminated. The contact was able to restart the vehicle. The vehicle was taken to hunter Dodge chrysler jeep ram fiat (located at 1130…
Driving car on freeway when the computer locked up system of AWD and sensors. The back tires would not turn and car started to jerk and slowed down. The dash board lighted up and all sensors said off off off . The mileage speedometer changed to kilometers and the mapping screen had the car going in a circle. The…
Seats
11 complaints · 5%Parts named most often: front assembly.
The contact owns a 2017 Dodge Durango. The contact stated that while driving 20 MPH, the driverâs side headrest unexpectedly exploded. The contact stated that it felt like being struck by a ball in the back of the head. The contact had a mild headache and treated the headache with painkillers. The failure mileage…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Dodge Durango recalls
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Transmission: axle shaft
Risk: If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on september 18, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t55.
Full defect summary
Chrysler (fca US llc) is recalling certain 2017 dodge durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Vehicle rollaway
Summary
Basis â on december 16, 2016, the office of defects investigation (odi) opened preliminary evaluation pe16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to park and then exited the vehicle prior to the rollway incidents.â these complaints involved multiple fiat chrysler automobiles (fca) model and model year vehicles that share a common electronic rotary shifter design. â of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject vehicles â when NHTSA opened the investigation, the subject vehicles were model year (my) 2013-2016 ram 1500 vehicles and my 2014-2016 dodge durango vehicles
Questions about the 2017 Dodge Durango
- What are the most common problems with the 2017 Dodge Durango?
- By NHTSA owner complaints: lights (80 complaints, typically around 42,500 miles); electrical (62 complaints, typically around 39,500 miles); engine (29 complaints, typically around 20,500 miles).
- How many recalls does the 2017 Dodge Durango have?
- 2 recalls listed by NHTSA, the latest from May 17, 2018 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Dodge Durango?
- It is 14th of 26 Durango model years by number of complaints, with 213 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.