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2010 Mercedes-Benz GLK350 Problems and Recalls
Owners filed 241 complaints with NHTSA about the 2010 Mercedes-Benz GLK350, most often about the air bags (62% of complaints, typically around 62,000 miles). It is the most complained-about GLK350 model year since 2000 and has 5 recalls.
Most common 2010 Mercedes-Benz GLK350 problems
Air bags
149 complaints · 62%Half of these problems showed up before 62,000 miles.
Takata recall: years ago I was contacted by mail to notify my dealership to replace my air bags as soon as possible. When I called they said your parts have been ordered we will call you when they arrive. No call. A year later same thing. Call the dealership immediately to replace your air bags it is very dangerous to…
We were told that we would be contacted by the manufacturer to replace the defective air bags. To date we have not heard anything about remedying this problem. It's disheartening to know that others have also not been contacted to solve a life threatening problem for the consumer base of these vehicles.
Fuel system
30 complaints · 12%Half of these problems showed up before 88,500 miles. Parts named most often: delivery, fuel filter.
The contact owns a 2010 Mercedes-Benz GLK350. While driving 60 MPH, fuel leaked from the vehicle. In addition, the vehicle leaked fuel onto the ground when parked. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 85,000.
The contact owns a 2010 Mercedes-Benz GLK350. While filling up the fuel tank, fuel leaked out. The vehicle was taken to an independent mechanic who diagnosed that either the fuel pump or the tank was cracked. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure…
Suspension
14 complaints · 6%While driving I was unable to come to a complete stopâ¦.while breaking the vehicle would pull to the side and keep moving into traffic ð
Other or unspecified
12 complaints · 5%Half of these problems showed up before 62,500 miles.
Intermittent warning "check right tail and brake light" I check and light not functioning; message disappears, lights work and then repeats with light not functioning. Additionally car fails to start on several occasions. Has been in shop 3 days. Not sure if it is wiring harness faulty, circuit board, perhaps harness…
To whom it may concern: I recently took my 2010 mercedes glk to my longtime mechanic, kevin brady of brady's automotive repair in laguna niguel for service and a smell of gas vapor in the passenger cabin. Upon further inspection he found a fractured plastic cover plate as part of the fuel filter system under the rear…
Body and structure
11 complaints · 5%Half of these problems showed up before 79,000 miles. Parts named most often: body, frame and members.
Acceleration/brake issue. On 09/0517 I pulled into my parking lot apartment complex and upon pulling into my parking spot, I attempted to back my 2010 mercedes 2010 GLK350 to align my car. I put the vehicle in reverse, but suddenly the vehicle accelerated backwards and crashed into a parked vehicle. I attempted to…
The contact owns a 2010 Mercedes-Benz GLK350. The contact called for the owner of the vehicle who stated that the vehicle was beginning to wobble while driving. The contact stated that he worked for a dealer where a certified mechanic observed the vehicle and diagnosed that the control arms were severely rusted and…
Speed control
9 complaints · 4%Half of these problems showed up before 11,000 miles.
Tl contact owns a 2010 mercedes benz GLK350. Upon shifting the vehicle into drive it lunged forward. He applied pressure to the brake pedal but the brakes did not function. The vehicle continued moving forward until it crashed. A police report was filed and the driver suffered minor injuries. The air bags did not…
I was slowly coasting into a handicapped parking space at a hardware store when the vehicle suddenly accelerated on its own. The brakes would not stop the car. The car ran over a median and several concrete poles and finally came to a stop when it hit metal, fire equipment. I filed a police report. I contacted the…
Brakes
8 complaints · 3%The contact owns a 2010 mercedes benz glk. The contact stated, while in reverse with the brake pedal depressed, the brake system failed to engage, which LED to a three-car accident. There were no injuries to report. The vehicle was taken to the dealer to have a diagnostic performed, who advised that the braking system…
Acceleration/brake issue. On 09/0517 I pulled into my parking lot apartment complex and upon pulling into my parking spot, I attempted to back my 2010 mercedes 2010 GLK350 to align my car. I put the vehicle in reverse, but suddenly the vehicle accelerated backwards and crashed into a parked vehicle. I attempted to…
Electrical
8 complaints · 3%Intermittent warning "check right tail and brake light" I check and light not functioning; message disappears, lights work and then repeats with light not functioning. Additionally car fails to start on several occasions. Has been in shop 3 days. Not sure if it is wiring harness faulty, circuit board, perhaps harness…
On 4/24/16, a toyota rear ended me and pushed me into the vehicle in front of me. The damage would have been repairable until my car caught on fire. It looked like it started in the inside above the gas tank area, but the man working at the impound lot the next day said it looked electrical. Either way, the impact…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2010 Mercedes-Benz GLK350 recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began march 29, 2019. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014 c250, c300 4matic, c350, c63 amg, e350 4matic coupe, e350 cabrio, e350 coupe, sls amg cabrio, sls amg coupe, 2014-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, glk 350, glk250 bluetec 4matic, glk350 RWD, 2015-2017 e400 4matic coupe, e400 cabrio, e400 coupe, 2014-2017 e550 cabrio, and 2014-2016 e550 coupe vehicles sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally, mbusa is recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio, 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2011 c300, 2011-2014 c300 4matic, c350, c63 amg, e350 cabrio, e350 coupe, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2011-2016 e550 cabrio, e550 coupe, 2011-2015 glk350 4matic, glk350 RWD, and 2013-2015 glk
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on february 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2013 c250, c250 coupe, c350 coupe 4matic, c300 4matic, c350, c350 coupe, c63 amg, c63 coupe, e350 cabrio, e350 coupe, e550 cabrio, e350 coupe 4matic, e550 coupe, glk350 4matic, glk250 bluetec 4matic, glk350, sls coupe, sls amg gt coupe, and sls roadster vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, mbusa is recalling certain 2010 c300, c300 4matic, c63 amg, e350 coupe, e550 coupe, glk350, and glk350 4matic vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, o
Air bags: inflator module
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification october 2016. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2008-2011 c300 sedan, c300 4matic sedan, c350 sedan, c63 amg sedan vehicles, 2010-2011 glk350, glk350 4-matic and e350 coupe vehicles, 2011 sls amg, e350 convertible, e550 coupe and e550 convertible vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above, mbusa is recalling certain model year 2008 c300 sedan, c350 sedan, c63 amg sedan and c300 4-matic sedan vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklah
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mbusa will their notify owners, and fiat chrysler will notify the affected chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began november 2016. Mercedes-benz owners may contact mbusa customer service at 1-800-367-6372 and chrysler owners may contact fiat chrysler customer service at 1-800-853-1403.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2009-2010 ml320 bluetec 4matic, gl320 bluetec 4matic and r320 cdi 4matic, 2011 e350 cabriolet and e550 cabriolet, 2009-2011 ml350, ml350 4matic, ml550 4matic, ml63 amg, and c63 amg, 2010-2011 ml450 4matic hybrid, e350 coupe, e350 4matic, e550 coupe, e550 4matic, and e63 amg, 2011-2012 gl350 bluetec 4matic and r350 bluetec 4matic, 2009-2012 gl450 4matic, gl550 4matic and r350 4matic, 2007-2008 slk280, slk350, and slk55 amg, 2011-2014 sls amg coupe, 2012 sls amg cabriolet, 2013-2014 sls amg gt and sls amg gt cabriolet, 2005 c230 kompressor and c320, 2006-2007 c230, 2006-2011 c350, 2008-2011 c300 and c300 4matic, 2010-2012 glk350 and glk350 4matic and 2007-2008 chrysler crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Air bags: sensor/control module-inactive
Risk: The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
Fix: Mbusa will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-benz issued an interim notification to owners on december 23, 2015. The recall began on march 14, 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2008-2009 c300 sedan, c300 4matic, c63 amg, and c350 vehicles, and 2010 glk350 and glk350 4matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2010 Mercedes-Benz GLK350
- What are the most common problems with the 2010 Mercedes-Benz GLK350?
- By NHTSA owner complaints: air bags (149 complaints, typically around 62,000 miles); fuel system (30 complaints, typically around 88,500 miles); suspension (14 complaints).
- How many recalls does the 2010 Mercedes-Benz GLK350 have?
- 5 recalls listed by NHTSA, the latest from January 9, 2019 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2010 a bad year for the Mercedes-Benz GLK350?
- It is the most complained-about GLK350 model year since 2000, with 241 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.