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2012 Mercedes-Benz GLK350 Problems and Recalls
Owners filed 167 complaints with NHTSA about the 2012 Mercedes-Benz GLK350, most often about the air bags (79% of complaints, typically around 47,000 miles). It is the 2nd most complained-about GLK350 model year since 2000 and has 4 recalls.
Most common 2012 Mercedes-Benz GLK350 problems
Air bags
132 complaints · 79%Half of these problems showed up before 47,000 miles. Parts named most often: frontal.
Takata recall airbag inflators notice. Called 2 dealers, family auto on binnacle drive in md, said they weren't authorized dealer directed me to Mercedes-Benz of annapolis, said they had no parts and I should call this number 1-[phone] and they would tell me what to do. Made all contacts on thursday, november 30…
Takata recall we were notified of this recall nearly three years ago. There has been no movement on a repair. This is absurd, we have actually been notified that our two mercedes vehicles that are affected by this recall, have been dropped in priority for a repair.
Fuel system
13 complaints · 8%Since new the glk would smell like gas any time you fueled up. I never topped it off because the dealer told me that may be a reason you smell the fuel. I took it in to get looked at an they told me it's common it's just the evap system working. That's fine but after a few years anytime I filled up I noticed it would…
The glk smells like gas any time it's fueled up. I never top it off because if I do, it leaks fuel until I get down to 3/4 of a tank. I took it in to get looked at and the dealership warranty dept. Told me my VIN number was not one of the ones affected by the sameexat type of fuel leak as others in the recall! I am…
Other or unspecified
7 complaints · 4%After just parking the vehicle but before getting out - the drivers headrest "exploded" and pushed my head toward the steering wheel. When driving the vehicle home the message center said problem with the driver front airbag and the passenger front airbag and the warning light was on. The next day I drove to the…
I was driving on i35 at the speed limit when I heard a loud pop overhead. I was not sure what it was, wondered if it was gun fire. A few days later when I got in my vehicle, and the sun was out, I was closing the sunroof cover when I noticed that the glass was shattered, pieces of glass were everwhere and began…
Brakes
6 complaints · 4%While parking my car in a garage, it accelerated. Upon applying the brakes, it speeded up causing me to crash into a concrete barrier. Air bag did not deploy.
Electrical
4 complaints · 2%When driving 40 MPH or more, the engine stalls and the unit in the dashboard that contains the odometer and speed, begins to turn white in color. It appears the software error within the engine control unit causes the vehicle to stall when driving at a certain speed or when I am coasting to a stop, such as at a…
Suspension
4 complaints · 2%Car shuttered when accelerating , vibrates when at stop lights. Got inspection torque converter clutch slipping dealership recommend transmission replacement based on mileage 150k. Oil cooler leaking, centrifuge leaking, motor mounts collapsed. Mb is aware of issue, but only want to address certain vins. Mb corp…
Wheels and tires
3 complaints · 2%My 2012 mercedes cls 550 , with pirelli p zero tires,had a tire blowout june "12. Another tire blew out in mar '13 on the mar visit to the mercedes dealer (salisbury md), two more tires had bulges, allegedly from potholes,and had to be replaced. I wrote pirelli of the problem with my obviously defective tires, and the…
While parking my car in a garage, it accelerated. Upon applying the brakes, it speeded up causing me to crash into a concrete barrier. Air bag did not deploy.
Seats
3 complaints · 2%We have 2012 mercedes benz GLK350 bought from nanuet mercedes benz, nanuet, ny. On march 11 driving on rte 306s and hit a pot hole covered with water at about 20 MPH. The head rest split apart and hit my neck. If I were driving 40 or more miles per hour that impact would have broken my neck even could cause death. Was…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2012 Mercedes-Benz GLK350 recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began march 29, 2019. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014 c250, c300 4matic, c350, c63 amg, e350 4matic coupe, e350 cabrio, e350 coupe, sls amg cabrio, sls amg coupe, 2014-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, glk 350, glk250 bluetec 4matic, glk350 RWD, 2015-2017 e400 4matic coupe, e400 cabrio, e400 coupe, 2014-2017 e550 cabrio, and 2014-2016 e550 coupe vehicles sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally, mbusa is recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio, 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2011 c300, 2011-2014 c300 4matic, c350, c63 amg, e350 cabrio, e350 coupe, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2011-2016 e550 cabrio, e550 coupe, 2011-2015 glk350 4matic, glk350 RWD, and 2013-2015 glk
Air bags: inflator module
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in march 2017. Second notices started going out in october 2018 and continue to be mailed as parts become available. Owners may contact mbusa customer service at 1-877-496-3691
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2012 c300 4matic, c250, c250 coupe, c350, c350 coupe 4matic, c350 coupe, c63 amg, c63 amg coupe, e350 coupe 4matic, e350 cabrio, e350 coupe, e550 cabrio, e550 coupe, glk350 4matic, glk350, sls amg cabrio, and sls amg coupe vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above mbusa is recalling certain 2009 c300 4matic, c300, c350 and c63 amg vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tenne
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mbusa will their notify owners, and fiat chrysler will notify the affected chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began november 2016. Mercedes-benz owners may contact mbusa customer service at 1-800-367-6372 and chrysler owners may contact fiat chrysler customer service at 1-800-853-1403.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2009-2010 ml320 bluetec 4matic, gl320 bluetec 4matic and r320 cdi 4matic, 2011 e350 cabriolet and e550 cabriolet, 2009-2011 ml350, ml350 4matic, ml550 4matic, ml63 amg, and c63 amg, 2010-2011 ml450 4matic hybrid, e350 coupe, e350 4matic, e550 coupe, e550 4matic, and e63 amg, 2011-2012 gl350 bluetec 4matic and r350 bluetec 4matic, 2009-2012 gl450 4matic, gl550 4matic and r350 4matic, 2007-2008 slk280, slk350, and slk55 amg, 2011-2014 sls amg coupe, 2012 sls amg cabriolet, 2013-2014 sls amg gt and sls amg gt cabriolet, 2005 c230 kompressor and c320, 2006-2007 c230, 2006-2011 c350, 2008-2011 c300 and c300 4matic, 2010-2012 glk350 and glk350 4matic and 2007-2008 chrysler crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Fuel system: fuel system, gasoline
Risk: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Fix: Mercedes-benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in february 2013. Owners may contact mercedes-benz at 1-800-367-6372.
Full defect summary
Mercedes-benz is recalling certain model year 2011-2012 s400, s550, s550 4matic, s63 amg, c300, c300 4matic, e350, glk350, glk350 4matic, cl550 4matic, and cl63 amg vehicles manufactured from april 18, 2011, through july 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2012 Mercedes-Benz GLK350
- What are the most common problems with the 2012 Mercedes-Benz GLK350?
- By NHTSA owner complaints: air bags (132 complaints, typically around 47,000 miles); fuel system (13 complaints); other or unspecified (7 complaints).
- How many recalls does the 2012 Mercedes-Benz GLK350 have?
- 4 recalls listed by NHTSA, the latest from January 9, 2019 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2012 a bad year for the Mercedes-Benz GLK350?
- It is the 2nd most complained-about GLK350 model year since 2000, with 167 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.