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2014 Mercedes-Benz GLK350 Problems and Recalls
Owners filed 104 complaints with NHTSA about the 2014 Mercedes-Benz GLK350, most often about the air bags (60% of complaints, typically around 31,000 miles). It is 6th of 9 GLK350 model years by number of complaints and has 5 recalls.
Most common 2014 Mercedes-Benz GLK350 problems
Air bags
62 complaints · 60%Half of these problems showed up before 31,000 miles.
Takata recall. The contact owns a 2014 Mercedes-Benz GLK350. The contact received an interim recall notification for NHTSA campaign number: 19v010000 (air bags). The dealer was not contacted because the manufacturer indicated that the part may not become available until may of 2020. A loaner vehicle option was not…
The contact owns a 2014 Mercedes-Benz GLK350. The contact received notification of NHTSA campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. Albany motorcars (805 e oglethorpe blvd, albany, ga 31705; ([phone]) was contacted and it was confirmed that the part was not…
Fuel system
8 complaints · 8%Half of these problems showed up before 72,000 miles.
The contact owns a 2014 Mercedes-Benz GLK350. While the contact's spouse was driving the vehicle, there was an abnormal fuel odor. The vehicle was taken to Mercedes-Benz of scottsdale (4725 n scottsdale rd, scottsdale, az 85251, ([phone]) to be diagnosed. The contact was informed that a plastic tubing leading to the…
We started to develop a strong smell of gas inside the vehicle. I started to research online to find that many mercedes models have the same problem, a crack develops on a cap that houses the fuel pump under the back seat inside the vehicle. This permits gas fumes to enter the vehicle, let alone actual gasoline to…
Brakes
7 complaints · 7%Half of these problems showed up before 48,000 miles. Parts named most often: antilock.
We were driving on the interstate in the middle of denver with cruise control on when the brakes engaged. We were almost at a complete stop when my husband was able to get the car to accelerate again and we luckily were not rear ended.
The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that the parking brake failed to engage as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer for an inspection, and it was determined that the parking brake release had failed to snap upwards. The contact stated…
Body and structure
5 complaints · 5%Parts named most often: body.
The contact owns a 2014 mercedes benz glk250(na). The contact stated that she forgot to close the hatch back door and while driving forward out of the garage, it crashed into the garage door shattering the glass. The contact mentioned that she believes it was a safety issue since the vehicle did not alert her that the…
2014 m-b GLK350 was traveling on a six lane road: three lanes in the north direction; three lanes in the south direction. GLK350 was traveling in the north direction right lane at approx. 15 MPH when it was broadsided on the driver's side by a pickup truck who was coming from the south direction. The pickup truck made…
Visibility and wipers
4 complaints · 4%Parts named most often: sun/moon roof assembly.
Taken GLK350 three times to dealership for having issues with water coming back to drivers front windshield when raining and not having the ability to see on drivers side due to heavy smear of water being left behind when wipers going back down after wiping off , happens any time it rains light to moderate.
The contact owns a 2014 Mercedes-Benz GLK350. While driving approximately 45 MPH, the sun roof shattered. There were no injuries. The vehicle was taken to lokey automotive group (located at 27758 US hwy 19 n, clearwater, fl 33763, ([phone]) where the contact was informed that there was no evidence to prove that the…
Electrical
4 complaints · 4%2014 m-b GLK350 was traveling on a six lane road: three lanes in the north direction; three lanes in the south direction. GLK350 was traveling in the north direction right lane at approx. 15 MPH when it was broadsided on the driver's side by a pickup truck who was coming from the south direction. The pickup truck made…
The contact owns a 2014 Mercedes-Benz GLK350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with the check engine and traction control warning lights illuminated. The vehicle was taken to the local dealer who serviced the vehicle however, the failure reoccurred. No…
Other or unspecified
4 complaints · 4%Light application of the brakes resulted in abrupt full stop and left car in park. Could not get car to shift out of park even when applying brake as indicated in dashboard message. Other screen message indicated "danger of rolling" and displayed picture of car with an arrow above it. No other warning lights. Dealer…
Rolling, because of gear shift lever, you have to push button to get it into park automatic, jeep just had a recalled for the same thing. My mecerde roll on me several time. It easy to forget to push button if you don't it stay in neutral
Wheels and tires
4 complaints · 4%Parts named most often: lugs/nuts/bolts/studs, pressure monitoring and regulating systems.
The tires on mercedes vehicles are unsafe. The are very fragile and are very quick to blow out or deflate. In less than 2yrs, we have replaced 5 tires. There have been 343 complaints to the office of consumer affairs about the continental tires on mercedes vehicles. In addition, there are dozens of web sites and…
The contact owns a 2014 Mercedes-Benz glk350w2. The contact took the vehicle to an independent mechanic to have the wheels serviced. The contact was informed that the lug nuts were defective and a special wrench was needed to break off the lug nuts. The contact spoke with Mercedes-Benz of arcadia (101 n santa anita…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Mercedes-Benz GLK350 recalls
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began march 29, 2019. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014 c250, c300 4matic, c350, c63 amg, e350 4matic coupe, e350 cabrio, e350 coupe, sls amg cabrio, sls amg coupe, 2014-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, glk 350, glk250 bluetec 4matic, glk350 RWD, 2015-2017 e400 4matic coupe, e400 cabrio, e400 coupe, 2014-2017 e550 cabrio, and 2014-2016 e550 coupe vehicles sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally, mbusa is recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio, 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2011 c300, 2011-2014 c300 4matic, c350, c63 amg, e350 cabrio, e350 coupe, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2011-2016 e550 cabrio, e550 coupe, 2011-2015 glk350 4matic, glk350 RWD, and 2013-2015 glk
Air bags: frontal
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wago
Steering
Risk: A loss of steering can increase the risk of a crash.
Fix: Mbusa will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began may 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA llc. (mbusa) is recalling certain 2013-2014 c250, c300 4matic, glk250 4matic bluetec and glk350 vehicles, 2013 c250 coupe, c350, c350 4matic coupe, c350 coupe and c63 amg coupe vehicles, and 2013-2015 glk350 4matic vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
Electrical: software
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2014 Mercedes-Benz GLK350
- What are the most common problems with the 2014 Mercedes-Benz GLK350?
- By NHTSA owner complaints: air bags (62 complaints, typically around 31,000 miles); fuel system (8 complaints, typically around 72,000 miles); brakes (7 complaints, typically around 48,000 miles).
- How many recalls does the 2014 Mercedes-Benz GLK350 have?
- 5 recalls listed by NHTSA, the latest from November 1, 2019 (infotainment and connectivity). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Mercedes-Benz GLK350?
- It is 6th of 9 GLK350 model years by number of complaints, with 104 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.