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2011 Mercedes-Benz GLK350 Problems and Recalls
Owners filed 133 complaints with NHTSA about the 2011 Mercedes-Benz GLK350, most often about the air bags (69% of complaints, typically around 38,000 miles). It is 4th of 9 GLK350 model years by number of complaints and has 4 recalls.
Most common 2011 Mercedes-Benz GLK350 problems
Air bags
92 complaints · 69%Half of these problems showed up before 38,000 miles. Parts named most often: side/window.
Takata recall manufacturer and dealer have failed to address the issue for more two years. Messages left on manufacturer's recall number have gone unanswered and dealer says they have no information.
Takata recall stating the manufacturer had exceeded a reasonable amount of time for the recall remedy. Mbz keeps postponingb the repairs for 3 years
Fuel system
21 complaints · 16%Half of these problems showed up before 111,000 miles.
When I fill up my 2011 glk 350 with gas I have a very strong raw gas smell from the vehicle. It is so bad that I am afraid it will cause a fire inside my garage. It goes away as the fuel is run out of the vehicle. I check with mercedes and with my VIN # it was not on a recall list however many other glk 350 were on a…
The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that they would smell a fuel odor coming from outside the vehicle. The contact stated they noticed a leak coming from underneath the vehicle as well. The vehicle was taken to a certified mechanic who diagnosed that the fuel leak with the fuel pump. The…
Brakes
6 complaints · 5%Parked on a 45 degree slope. Placed the vehicle in neutral with the right foot on the brake pedal. Set the emergency brake down as far as the pedal would travel. Released the brake pedal with the emergency brake fully engaged. The vehicle started to roll down the incline. Local mechanic confirmed the brake system to…
We have a mercedes benz GLK350 2011. While neither of its brake warning (which includes warning for low brake fluid level) and "check brake pad wear" display messages is on, and there is no abnormal noise from the brakes, its brakes can still fail for a short time, while work most of the time. In two cases, while I…
Steering
6 complaints · 5%I've been smelling gas an fumes field about 3 months and noticed thatlayely ive been losing gas and mileage at first I thought it just be over flow but it's gotten worse.im now having trouble getting my car into tht right gear I can only think that my gas and transmission is faultering somehow though I haven't taken…
The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the key fob intermittently failed to remotely start the vehicle. The contact stated that the transmission had seized and failed to shift into the intended gear. The…
Electrical
5 complaints · 4%Security module failed which locked steering and prevented car from starting. Had to toe to dealer and repair was $1000. Many complaints and hundreds of similar failures on this and c class models on internet. This failure stranded my wife in another city and should be considered a safety defect. Vehicle had just been…
Control unit failed. Had to be towed to mb dealer.failed unit was replaced with remanufactured unit 1-204-900-59-12-80. Cost $1215.89. Has the problem been corrected with the remanufactured unit or is this an ongoing problem. This time the unit failed in a parking lot. Failure on the highway would be a safety issue.
Engine
4 complaints · 3%My car shut down, without any warning, in the middle of the road on april 19th, 2013. At the time of shutdown, all the lights on the dashboard lit up (including the brake light). I took the car in to the dealer on the following monday having been told by an advisor that they could not work on a major issue as such on…
The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and decelerated unintendedly. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure…
Body and structure
3 complaints · 2%Parts named most often: body, frame and members.
I was driving on the interstate, and I heard a very loud boom from my vehicle, followed by crackling sound. My sunroof shattered as well as the fixed piece between my windshield and moving pane of sunroof. The following day, I drove the vehicle to a local dealership and was told an object struck the vehicle and caused…
The contact owns a 2011 Mercedes-Benz GLK350. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic who diagnosed that the frame was corroded and the rear subframe needed to be replaced. The vehicle was then towed to the…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2011 Mercedes-Benz GLK350 recalls
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began march 29, 2019. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014 c250, c300 4matic, c350, c63 amg, e350 4matic coupe, e350 cabrio, e350 coupe, sls amg cabrio, sls amg coupe, 2014-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, glk 350, glk250 bluetec 4matic, glk350 RWD, 2015-2017 e400 4matic coupe, e400 cabrio, e400 coupe, 2014-2017 e550 cabrio, and 2014-2016 e550 coupe vehicles sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally, mbusa is recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio, 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2011 c300, 2011-2014 c300 4matic, c350, c63 amg, e350 cabrio, e350 coupe, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2011-2016 e550 cabrio, e550 coupe, 2011-2015 glk350 4matic, glk350 RWD, and 2013-2015 glk
Air bags: inflator module
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification october 2016. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2008-2011 c300 sedan, c300 4matic sedan, c350 sedan, c63 amg sedan vehicles, 2010-2011 glk350, glk350 4-matic and e350 coupe vehicles, 2011 sls amg, e350 convertible, e550 coupe and e550 convertible vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above, mbusa is recalling certain model year 2008 c300 sedan, c350 sedan, c63 amg sedan and c300 4-matic sedan vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklah
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mbusa will their notify owners, and fiat chrysler will notify the affected chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began november 2016. Mercedes-benz owners may contact mbusa customer service at 1-800-367-6372 and chrysler owners may contact fiat chrysler customer service at 1-800-853-1403.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2009-2010 ml320 bluetec 4matic, gl320 bluetec 4matic and r320 cdi 4matic, 2011 e350 cabriolet and e550 cabriolet, 2009-2011 ml350, ml350 4matic, ml550 4matic, ml63 amg, and c63 amg, 2010-2011 ml450 4matic hybrid, e350 coupe, e350 4matic, e550 coupe, e550 4matic, and e63 amg, 2011-2012 gl350 bluetec 4matic and r350 bluetec 4matic, 2009-2012 gl450 4matic, gl550 4matic and r350 4matic, 2007-2008 slk280, slk350, and slk55 amg, 2011-2014 sls amg coupe, 2012 sls amg cabriolet, 2013-2014 sls amg gt and sls amg gt cabriolet, 2005 c230 kompressor and c320, 2006-2007 c230, 2006-2011 c350, 2008-2011 c300 and c300 4matic, 2010-2012 glk350 and glk350 4matic and 2007-2008 chrysler crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Fuel system: fuel system, gasoline
Risk: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Fix: Mercedes-benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in february 2013. Owners may contact mercedes-benz at 1-800-367-6372.
Full defect summary
Mercedes-benz is recalling certain model year 2011-2012 s400, s550, s550 4matic, s63 amg, c300, c300 4matic, e350, glk350, glk350 4matic, cl550 4matic, and cl63 amg vehicles manufactured from april 18, 2011, through july 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2011 Mercedes-Benz GLK350
- What are the most common problems with the 2011 Mercedes-Benz GLK350?
- By NHTSA owner complaints: air bags (92 complaints, typically around 38,000 miles); fuel system (21 complaints, typically around 111,000 miles); brakes (6 complaints).
- How many recalls does the 2011 Mercedes-Benz GLK350 have?
- 4 recalls listed by NHTSA, the latest from January 9, 2019 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2011 a bad year for the Mercedes-Benz GLK350?
- It is 4th of 9 GLK350 model years by number of complaints, with 133 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.