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2009 Volkswagen CC Problems and Recalls

Owners filed 136 complaints with NHTSA about the 2009 Volkswagen CC, most often about the air bags (43% of complaints, typically around 89,000 miles). It is 4th of 10 CC model years by number of complaints and has 4 recalls.

Complaints136
Recalls4
Crashes reported5
Fires reported1
Injuries reported1

Most common 2009 Volkswagen CC problems

  1. Air bags

    59 complaints · 43%

    Half of these problems showed up before 89,000 miles.

    Takata recall - received an april 2016 letter from vw concerning the airbag recall of february, 2016. And, since the letter nothing has been scheduled. I have not heard a word or a call. 6-months is a long time!!
    Owner report to NHTSA, 2016, at 89,000 miles
    The contact owns a 2009 Volkswagen CC. While driving approximately 40 MPH, the air bag warning indicator illuminated and the service air bags appeared on the instrument panel. The contact also stated that the vehicle was repaired per an unknown air bags recall on november 15, 2017 by pete moore imports Volkswagen in…
    Owner report to NHTSA, 2018, at 91,227 miles
  2. Fuel system

    39 complaints · 29%

    Half of these problems showed up before 89,000 miles. Parts named most often: delivery, storage.

    My vehicle was being driven locally (<3 miles) to a local grocery store. There was no indication of any issues with the fuel system. There was no alert that appeared on the dash to indicate an engine or vehicle issue as it should be with the vehicle info system. Upon completion of shopping I started the car as normal…
    Owner report to NHTSA, 2014, at 89,000 miles
    The contact owns a 2009 Volkswagen CC. While driving approximately 45 MPH and depressing the accelerator pedal, the vehicle failed to accelerate. The contact coasted the vehicle to the side of the road and turned off the engine. The contact waited for a few minutes, restarted the vehicle, and was able to drive…
    Owner report to NHTSA, 2018, at 88,000 miles
  3. Engine

    30 complaints · 22%

    Half of these problems showed up before 89,500 miles.

    The contact owns a 2009 Volkswagen CC. The contact stated that the vehicle failed to start and was towed to neftin Volkswagen (3550 auto mall dr, westlake village, ca 91362, ([phone]) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure recurred. The…
    Owner report to NHTSA, 2018, at 90,000 miles
    I was driving on the street and my vehicle lost power and shut off without any warning. Once, the vehicle shut off I tried to restart it and it had no power. Engine and battery lights were on at this point. I had the vehicle towed to the vw dealer. Had the battery replaced and they need to replace the fuel pump, fuel…
    Owner report to NHTSA, 2015, at 90,288 miles
  4. Electrical

    13 complaints · 10%

    Half of these problems showed up before 113,500 miles.

    Yesterday I took my vehicle to the vw dealership to be serviced because the epc and engine lights were on. I had to have 3 ignition coils and 4 spark plugs replaced on my vehicle at the vw dealership and the computer software updated. Today the engine light came back on. The epc light came on but went off after I…
    Owner report to NHTSA, 2015, at 118,000 miles
    The epc and engine lights keep coming on even after I have the vehicle serviced. In one instance, as I was driving on the highway to the vw dealership, the car began to slow down and would not accelerate. Traffic was sparse, so I was able to safely get to the shoulder of the highway. At the vw dealership, I had 3 of…
    Owner report to NHTSA, 2015, at 118,000 miles
  5. Steering

    8 complaints · 6%

    Half of these problems showed up before 9,000 miles. Parts named most often: gear box (other than rack and pinion).

    Tl contact owns 2009 Volkswagen CC. The contact stated that the steering wheel would shake when the vehicle was started. The vehicle will beep and the red steering system malfunction indicator light illuminated. When the failure occurred the contact was unable to control the vehicle. The dealer stated that the failure…
    Owner report to NHTSA, 2010, at 9,000 miles
    Steering wheel locked one time. Turned off engine and, when restarted car, steering worked fine. Took car to dealership and they replaced the rack and pinion.
    Owner report to NHTSA, 2010, at 5,620 miles
  6. Other or unspecified

    8 complaints · 6%

    Half of these problems showed up before 94,000 miles.

    Exploding sunroof. Driving on the freeway, I head a sound that sounded like a gunshot. I looked around and noticed my sunscreen for the sunroof had jumped open and saw a hole in my sunroof and the whole thing was shattered. I slowly exited the freeway and drove home holding the sunscreen in place so as not to have…
    Owner report to NHTSA, 2017, at 99,000 miles
    Takata recall my vehicle has an airbag recall and yet I have not been given an option to take it in for check up. I hope to also get the dash cleared up of all the lights indicating various errors on my car. My vehicle started acting up this way as it was stationary for about 6 months total now.
    Owner report to NHTSA, 2016, at 100,000 miles
  7. Transmission

    7 complaints · 5%

    Half of these problems showed up before 63,500 miles.

    Sticking throttle..throttle sticks at any RPM above 2300. I am glad that this is a standard shift automobile where I can engage the clutch to stop the car. If this were an automatic shift car, there would have been an accident. Throttle continues to stick even without any floor mats in close proximity of the throttle…
    Owner report to NHTSA, 2013, at 64,100 miles
    When I first bought my vw CC it was very smooth and worked relatively well. After a while it really got rough, when I start moving from a complete stop, the car jerks back and forth one or two times roughly. This happens on an uphill or downhill. Also the car slams into first gear really hard when slowing down to a…
    Owner report to NHTSA, 2013, at 84,500 miles
  8. Speed control

    5 complaints · 4%

    Half of these problems showed up before 83,000 miles. Parts named most often: accelerator pedal.

    The contact owns a 2009 Volkswagen CC sport. The contact stated while driving at approximately 50 MPH, the accelerator pedal failed to respond causing the vehicle to decelerate and stop. The vehicle was taken to the dealer. The technician diagnosed that the throttle position kit needed to be replaced. The manufacturer…
    Owner report to NHTSA, 2014, at 83,000 miles
    Sticking throttle..throttle sticks at any RPM above 2300. I am glad that this is a standard shift automobile where I can engage the clutch to stop the car. If this were an automatic shift car, there would have been an accident. Throttle continues to stick even without any floor mats in close proximity of the throttle…
    Owner report to NHTSA, 2013, at 64,100 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2009 Volkswagen CC recalls

  1. Air bags: inflator module

    NHTSA 18V148000 · March 6, 2018 · 363,713 vehicles

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began march 16, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69q9. Note: this recall partially supersedes recall 16v-078.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2014 volkswagen cc, 2010-2014 golf, 2010-2014 eos, 2007-2010 passat sedan and wagon, and 2012-2014 passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

  2. Fuel system: fuel pump

    NHTSA 17V509000 · August 16, 2017 · 280,915 vehicles

    Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

    Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began june 26, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20ae.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2016 volkswagen cc, 2006-2010 passat and passat wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

  3. Air bags: inflator module

    NHTSA 16V078000 · February 10, 2016 · 659,493 vehicles

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on april 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact volkswagen customer service at 1-800-893-5298. Audi owners may contact audi customer service at 1-800-253-2834.

    Full defect summary

    Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 golf, 2007-2010 passat sedans and wagon, 2012-2014 passat sedan and eos, 2009-2014 cc, 2009-2012 audi q5, 2010-2012 s5 cabriolet and 2010-2012 audi a5 cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

  4. Seat belts: buckle assembly

    NHTSA 09V097000 · March 24, 2009 · 5,000 vehicles

    Risk: In the event of a crash, the passenger's frontal airbag will not deploy and will not be able to properly protect an occupant, increasing the risk of injuries.

    Fix: Dealers will inspect and adjust the routing of the right front passenger seat belt wiring harness. If a damaged wiring harness is found, the harness will be replaced free of charge. The recall is expected to begin during april 2009. Owners may contact volkswagen at 1-800-822-8987.

    Full defect summary

    Volkswagen is recalling approximately 5,000 my 2009 cc vehicles. Some affected vehicles may have an incorrectly routed right front passenger seat belt buckle wiring harness, creating the potential for wires to become damaged when the seat is moved fully up or down or back and forth. If this wiring damage occurs, the airbag control module will switch to a fallback algorithm and deactivate the passenger's frontal air bag.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2009 Volkswagen CC

What are the most common problems with the 2009 Volkswagen CC?
By NHTSA owner complaints: air bags (59 complaints, typically around 89,000 miles); fuel system (39 complaints, typically around 89,000 miles); engine (30 complaints, typically around 89,500 miles).
How many recalls does the 2009 Volkswagen CC have?
4 recalls listed by NHTSA, the latest from March 6, 2018 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2009 a bad year for the Volkswagen CC?
It is 4th of 10 CC model years by number of complaints, with 136 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Volkswagen CC years

Volkswagen CC problems by year