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2010 Volkswagen CC Problems and Recalls
Owners filed 242 complaints with NHTSA about the 2010 Volkswagen CC, most often about the air bags (35% of complaints, typically around 76,000 miles). It is the most complained-about CC model year since 2000 and has 4 recalls.
Most common 2010 Volkswagen CC problems
Air bags
84 complaints · 35%Half of these problems showed up before 76,000 miles. Parts named most often: frontal.
The contact owns a 2010 Volkswagen CC. The contact received notification of NHTSA campaign number: 16v078000 (air bags), but the horn in the vehicle failed to operate. While driving 35 MPH, the horn was depressed and failed to sound. In addition, the air bag service warning indicator illuminated. The vehicle was taken…
After a recall on airbag was done, two weeks later I took the car in because a airbag light came on. Was told its control module for pods all, which costs $2,357.68. This module controls the airbags whether or not they go off in an accident. Well mine went out without ever being in an accident. The car only has 76k…
Fuel system
52 complaints · 22%Half of these problems showed up before 90,000 miles. Parts named most often: delivery, fuel injection system.
My vehicle had comlete loss of motive power while in motion, I let it roll to the side of the road and shut it off by taking the key out of the ignition. After restarting it it seemed to run fine, I was only 5 minuets away from home. Second incident happened on my way to work in morning rush hour on the highway , same…
I am a u.s service member stationed overseas. I will be serving overseas until november 2021. While driving on the autobahn with my family, I got on the left lane to pass a vehicle next to me. When I hit on the accelerator, out of the blue, my vehicle seems to lose power and the epc code on my dashboard started…
Transmission
49 complaints · 20%Half of these problems showed up before 62,000 miles. Parts named most often: automatic transmission, driveline.
Dsg clutches are stated to be worn out at 64k and need replacement for $2,013 dollars. Service states known issue with dsg transmission but manufacturer and dealer refuses to cover cost for "known issue." meanwhile china has huge recall on dsg transmission and giving 10 year warranty?? Anyone watching and listening?…
The car will jerk at low gears. The transmission will jam when going from 'drive' to any other gear. When transmission jams, car acts like if it was in neutral, the "d" for drive starts flashing on the dashboard and the car wont move. The transmission will sometimes jam on first gear and wont shift up or down. I must…
Engine
49 complaints · 20%Half of these problems showed up before 93,500 miles.
I have a 2010 Volkswagen CC sport with a little more than 91872 miles on it. I was accelerating on the highway and my vehicle began to sputter. The epc light and the check engine warning light came one. My vehicle has had sluggish acceleration since then. I have noticed that this problem has occurred with several…
Fuel pump module and takata inflators while driving on the freeway on the way to work my car ended up losing power and completely shutting down while in motion. The sudden loss of power shut off all of my lights inside and out. As soon as this happens I begin to press on my brakes only to notice that my brakes felt…
Electrical
26 complaints · 11%Half of these problems showed up before 77,500 miles. Parts named most often: horn.
When attempting to start the vehicle, placing the key into the ignition, there is a delayed start, or no start condition. A message appears in the vehicle display screen "defective steering column lock". The vehicle is disabled and unable to start. This is an unsafe condition for manual transmission vehicles, if…
The contact owns a 2010 Volkswagen CC. The contact stated that the driver side air bag light remained illuminated, and the horn and steering wheel control failed to operate. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15v483000 (air bags). The manufacturer was…
Steering
16 complaints · 7%Half of these problems showed up before 64,500 miles.
Vehicle makes a grinding and creaking sound from steering assembly. When turning steering wheel to left or right, there is a groan, grinding or whirring sound emitting from the steering assembly; there is also the occasional popping sounding from either left or right, depending on direction and angle of steering…
Hello, I have a 2010 vw CC. My airbag light has come on and my horn and steering wheel controls don't work. Volkswagen does have a recall for the "clockspring" which would fix all this but my VIN is not covered under this recall even though some of the same cars and same year are covered. I called them and they said I…
Other or unspecified
15 complaints · 6%Half of these problems showed up before 92,000 miles.
I have a 2010 Volkswagen CC sport with a little more than 91872 miles on it. I was accelerating on the highway and my vehicle began to sputter. The epc light and the check engine warning light came one. My vehicle has had sluggish acceleration since then. I have noticed that this problem has occurred with several…
There's already a recall for this vehicle but vokswagen told me that my vehicle specifically it's not showing any recalls. Volkswagen refuses to admit that my vehicle has this problem. Please help
Speed control
8 complaints · 3%Half of these problems showed up before 80,000 miles.
The contact owns a 2010 Volkswagen CC. While the vehicle was idling at a traffic light, the accelerator pedal was depressed; however, the contact stated that the rpms increased to 3,500; however, the vehicle failed to accelerate. The contact stated that the gear shifter felt as if the vehicle shifted into sport mode.…
As I began to accelerate, the car started jerking and there was hesitation in acceleration. Additionally, the car failed to reverse when put in gear.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2010 Volkswagen CC recalls
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began march 16, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69q9. Note: this recall partially supersedes recall 16v-078.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2014 volkswagen cc, 2010-2014 golf, 2010-2014 eos, 2007-2010 passat sedan and wagon, and 2012-2014 passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Fuel system: fuel pump
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began june 26, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20ae.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2016 volkswagen cc, 2006-2010 passat and passat wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on april 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact volkswagen customer service at 1-800-893-5298. Audi owners may contact audi customer service at 1-800-253-2834.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 golf, 2007-2010 passat sedans and wagon, 2012-2014 passat sedan and eos, 2009-2014 cc, 2009-2012 audi q5, 2010-2012 s5 cabriolet and 2010-2012 audi a5 cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Air bags: frontal
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on january 15, 2016. Owners may contact volkswagen customer service at 1-800-822-8987.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 volkswagen cc, and passat, 2010-2013 eos, 2011-2014 golf, gti, jetta, and tiguan, and 2012-2014 jetta sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Air bag clockspring failure
Summary
The office of defects investigation (odi) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (sccm) failures in model year (my) 2012 volkswagen passat and cc models.the sccm is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.complainants alleged that that the clock spring failed while driving and without warning.when the sccm fails electrically, an air bag warning light is illuminated on the dash of the vehicle.if a vehicle with a failed sccm were to be invo
Questions about the 2010 Volkswagen CC
- What are the most common problems with the 2010 Volkswagen CC?
- By NHTSA owner complaints: air bags (84 complaints, typically around 76,000 miles); fuel system (52 complaints, typically around 90,000 miles); transmission (49 complaints, typically around 62,000 miles).
- How many recalls does the 2010 Volkswagen CC have?
- 4 recalls listed by NHTSA, the latest from March 6, 2018 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2010 a bad year for the Volkswagen CC?
- It is the most complained-about CC model year since 2000, with 242 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.