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2012 Volkswagen CC Problems and Recalls
Owners filed 230 complaints with NHTSA about the 2012 Volkswagen CC, most often about the air bags (37% of complaints, typically around 57,500 miles). It is the 2nd most complained-about CC model year since 2000 and has 6 recalls.
Most common 2012 Volkswagen CC problems
Air bags
86 complaints · 37%Half of these problems showed up before 57,500 miles. Parts named most often: frontal.
I have never had any problems. Never in an accident or had anything replaced. All maintenance up to date. Started the car with no issues. Continued to drive going 35mph normal driving conditions and multiple warning lights appeared. Abs. Power steering, emergency brake, and air bag. Took it to closest auto repair to…
My daughter has bought a CC Volkswagen from dealership in 2014... The car has any problems? Such as the air bags... Engine ,,,car started in its own running in garage ,,until battery died all wires melted , I have call vw all they did was send a 1000 credit only too be used if she buys a brand new car or lease? She…
Engine
65 complaints · 28%Half of these problems showed up before 77,500 miles. Parts named most often: exhaust system.
Volkswagen in mt pleasant south carolina had me bring my car in to get a fuel pump replaced. This was back in october of 2017. Volkswagen put a faulty fuel pump in my car and the car no longer runs. I spoke with the general mgr recently and the head tech - they said we cannot do anything for you. I also called…
My vehicle has been a problem since I started my lease til now. I have constant problems with my light bulbs even after they are replaced they go out quickly and often. The car has stalled on me twice and cut off twice. I have multiple trips to the service center for the sme things fuel injector pump and the check…
Fuel system
61 complaints · 27%Half of these problems showed up before 73,000 miles. Parts named most often: delivery.
My vehicle has been a problem since I started my lease til now. I have constant problems with my light bulbs even after they are replaced they go out quickly and often. The car has stalled on me twice and cut off twice. I have multiple trips to the service center for the sme things fuel injector pump and the check…
I started the engine and sat in my car a few minutes before taking off when my car died. I waited a couple of minutes and I started it again, but again it died. The fuel pump control module failed. Luckily I wasn't driving the car. I had to have it towed to my house on a sat evening, then again to the dealer on…
Electrical
38 complaints · 17%Half of these problems showed up before 55,000 miles. Parts named most often: 12v/24v/48v battery.
I have never had any problems. Never in an accident or had anything replaced. All maintenance up to date. Started the car with no issues. Continued to drive going 35mph normal driving conditions and multiple warning lights appeared. Abs. Power steering, emergency brake, and air bag. Took it to closest auto repair to…
Vehicle was being turned around in a parking lot when a clicking noise was heard. The air bag light illuminated and all of the steering wheel functions (I.e. Horn, radio controls, etc.) stopped working. Took it into the Volkswagen dealership and was informed that it was the "clock spring " in the steering wheel was in…
Steering
12 complaints · 5%Half of these problems showed up before 52,000 miles.
Vehicle was being turned around in a parking lot when a clicking noise was heard. The air bag light illuminated and all of the steering wheel functions (I.e. Horn, radio controls, etc.) stopped working. Took it into the Volkswagen dealership and was informed that it was the "clock spring " in the steering wheel was in…
Upon attempting to start the vehicle, an error light turns on and message displays the steering column is defective and continues to flash/beep. If I try to drive the vehicle, steering feels loose when driving. Sometimes vehicle does not start at all and states active immobilizer, sometimes the car dies just after…
Wheels and tires
11 complaints · 5%Half of these problems showed up before 42,500 miles. Parts named most often: pressure monitoring and regulating systems.
Tire pressure sensor will not go out even after reset the engine light inadvertently goes on, the same for the steering column and then my phone stops pairing correctly with the car.
Volkswagen recalled certain model year 2012, CC vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "tire pressure monitoring system (TPMS). Vehicle in question currently is experiencing an issue with this system. Volkswagen should extend this recall to this vehicle…
Transmission
11 complaints · 5%Half of these problems showed up before 74,500 miles.
While driving home from work last night the engine started making strange knocking noises and then stalled with a blinking cel that turned to solid I restarted the car twice in neutral (manual transmission) it was r miles from my job to my home the car now does not start and makes a very loud knocking noise the timing…
Oil pressure change indicated on dashboard stating, "low oil pressure", the indicator then went out and the 2012 vw CC 2.0 tsi shut off while driving on the interstate at a speed of approximately 45 miles a hour. The vehicle was restarted and moved of the interstate under its own power, but was idling rough and…
Brakes
9 complaints · 4%Half of these problems showed up before 37,000 miles.
I started my car (37000 miles) on a parking lot, and the yellow warning lights for ABS, stability control, power steering, passenger air bag and parking break lighted up at once. Took the car to the mechanic and the diagnostic was the ABS module went bad. I found online that is a very common problem and a service…
The contact owns a 2012 Volkswagen CC. The contact purchased the vehicle used and was not advised that there was no warranty. The contact received an unknown recall letter from Volkswagen and called walker Volkswagen (8933 veterans memorial blvd, metairie, la 70003, ([phone]). The dealer stated that the vehicle had no…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2012 Volkswagen CC recalls
Other: unknown or other
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or volkswagen will repurchase them if necessary, free of charge. The recall began november 29, 2018. Owners may contact volkswagen customer service at 1-800-893-5298.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2016 eos, 2012 passat, 2012-2016 cc, 2015-2016 e-golf, 2011-2015 touareg, 2012-2015 and 2017 tiguan, and 2011-2016 golf and 2011-2013 gti vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began march 16, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69q9. Note: this recall partially supersedes recall 16v-078.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2014 volkswagen cc, 2010-2014 golf, 2010-2014 eos, 2007-2010 passat sedan and wagon, and 2012-2014 passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Fuel system: fuel pump
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began june 26, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20ae.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2016 volkswagen cc, 2006-2010 passat and passat wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on april 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact volkswagen customer service at 1-800-893-5298. Audi owners may contact audi customer service at 1-800-253-2834.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 golf, 2007-2010 passat sedans and wagon, 2012-2014 passat sedan and eos, 2009-2014 cc, 2009-2012 audi q5, 2010-2012 s5 cabriolet and 2010-2012 audi a5 cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Air bags: frontal
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on january 15, 2016. Owners may contact volkswagen customer service at 1-800-822-8987.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 volkswagen cc, and passat, 2010-2013 eos, 2011-2014 golf, gti, jetta, and tiguan, and 2012-2014 jetta sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Wheels and tires: pressure monitoring and regulating systems
Risk: With the incorrect TPMS sensors, drivers will receive a constant warning from the tire pressure monitor system. The system alerts the driver but, due to incorrect TPMS sensors, the system cannot determine if the vehicle tires are properly inflated. This increases the risk that the vehicle will be driven with one or more underinflated tires, increasing the risk of a tire failure that may lead to a crash.
Fix: Volkswagen will replace the TPMS sensors with the proper sensors to make the TPMS system of the vehicles compliant with fmvss 138. As of june 1, 2011, volkswagen has contacted all affected customers to schedule the repairs free of charge. Owners may contact volkswagen at 1-800-822-8987.
Full defect summary
Volkswagen is recalling certain model year 2012, cc vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "tire pressure monitoring system (TPMS)." the factory installed wheels and tires were replaced at the port with accessory wheels and tires that were not equipped with the proper TPMS sensors.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Air bag clockspring failure
Summary
The office of defects investigation (odi) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (sccm) failures in model year (my) 2012 volkswagen passat and cc models.the sccm is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.complainants alleged that that the clock spring failed while driving and without warning.when the sccm fails electrically, an air bag warning light is illuminated on the dash of the vehicle.if a vehicle with a failed sccm were to be invo
Questions about the 2012 Volkswagen CC
- What are the most common problems with the 2012 Volkswagen CC?
- By NHTSA owner complaints: air bags (86 complaints, typically around 57,500 miles); engine (65 complaints, typically around 77,500 miles); fuel system (61 complaints, typically around 73,000 miles).
- How many recalls does the 2012 Volkswagen CC have?
- 6 recalls listed by NHTSA, the latest from May 16, 2018 (other). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2012 a bad year for the Volkswagen CC?
- It is the 2nd most complained-about CC model year since 2000, with 230 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.