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2013 Volkswagen CC Problems and Recalls
Owners filed 148 complaints with NHTSA about the 2013 Volkswagen CC, most often about the air bags (60% of complaints, typically around 46,500 miles). It is the 3rd most complained-about CC model year since 2000 and has 5 recalls.
Most common 2013 Volkswagen CC problems
Air bags
89 complaints · 60%Half of these problems showed up before 46,500 miles. Parts named most often: frontal.
It's been more then 8 months since the first recall was reported on my 2013 vw CC airbag. I'm driving about 280 miles per week with a vehicle that is deemed unsafe to drive. I even went to my local sunset vw dealership to trade in my vehicle for a used lexus. I received a very low offer for my vehicle and was told the…
The contact owns a 2013 Volkswagen CC. While the contact was approaching an intersection to make a left turn, another vehicle crashed into the rear passenger door of her vehicle at a speed of between 55-70 MPH. The contact stated that only the steering wheel air bag deployed. None of the side impact air bags deployed.…
Engine
20 complaints · 14%Half of these problems showed up before 49,000 miles. Parts named most often: exhaust system.
Car has stalled 2x while driving on a highway. When trying to accelerate, the car will buck and hesitate at about 2k to 3k RPM and have virtually 0 acceleration. The epc light will kick on and then the car has slower acceleration but it does not buck and hesitate. The issue happens when the car is cold and warming up.…
At about 43k miles I was driving on a multi lane highway when the car started violently trembling/jerking then sputtered and turned off. I was able to turn it back on and get onto a side median. The car continued to jerk I drove to dealership immediately a few miles away. By the time I got there it was no longer…
Fuel system
19 complaints · 13%Half of these problems showed up before 58,000 miles.
The contact owns a 2013 Volkswagen CC. The contact stated that NHTSA campaign number: 17v509000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. The vehicle exhibited the failure when the contact attempted to reverse and the vehicle stalled. The failure was experienced several times. The…
The contact owns a 2013 Volkswagen CC. The contact stated that the vehicle experienced a complete loss of power. In addition, the vehicle experienced excessive battery drain and various warning indicators illluminated. The contact received notification of NHTSA campaign number: 17v509000 (fuel system, gasoline)…
Electrical
17 complaints · 12%Half of these problems showed up before 49,500 miles. Parts named most often: wiring, horn.
While driving in rush hour traffic at 43 to 50 MPH, vehicle suddenly loss ability to move while engine was still running, (like it had been switched to neutral). The engine just revved as the car came to a stop on the highway without warning. The park brake light came on and the drive indicator light started flashing.…
Car has stalled 2x while driving on a highway. When trying to accelerate, the car will buck and hesitate at about 2k to 3k RPM and have virtually 0 acceleration. The epc light will kick on and then the car has slower acceleration but it does not buck and hesitate. The issue happens when the car is cold and warming up.…
Wheels and tires
9 complaints · 6%Half of these problems showed up before 23,000 miles.
Volkswagen CC has significant problems with poor tire wear, cupping. I was told by service department that Volkswagen has a european alignment that "toes in"? For handling. The tires wear poor. They replaced one tire that was in really bad shape and I purchased another. Soon after the other two tires did the same…
The contact owns a 2013 Volkswagen CC equipped with continental conti pro contact tires, size: 235/40r 18/95h (na). While driving 40 MPH, an abnormally loud noise emitted from the front tires. The contact stated that the failure became progressively worse, with road noise entering the vehicle every time it was…
Steering
8 complaints · 5%Half of these problems showed up before 32,000 miles.
Driving down highway and steering wheel took the car left, lost control and crashed. Entire wheel and axle was off vehicle. Lucky that the driver airbag opened as there was an open recall on it for possible defect.
From the Volkswagen recall site re: steering wheel air bag & clock spring. Summary: Volkswagen group of america, inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air…
Speed control
6 complaints · 4%Half of these problems showed up before 31,000 miles.
From the Volkswagen recall site re: steering wheel air bag & clock spring. Summary: Volkswagen group of america, inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air…
The contact owns a 2013 Volkswagen CC. While driving approximately 35 MPH, the engine stalled without warning. After several attempts, the vehicle restarted. The failure recurred numerous times. The vehicle was towed to a dealer where the diagnosis was unknown. The contact stated while driving at an unknown speed, the…
Brakes
5 complaints · 3%Half of these problems showed up before 14,000 miles.
The contact owns a 2013 Volkswagen CC. While driving approximately 35 MPH, the engine stalled without warning. After several attempts, the vehicle restarted. The failure recurred numerous times. The vehicle was towed to a dealer where the diagnosis was unknown. The contact stated while driving at an unknown speed, the…
Excessive high idle causing car hard to brake. I need to constantly apply high brake pressure to keep the car stopped. Idle stays above 900 RPM all the time.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Volkswagen CC recalls
Other: unknown or other
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or volkswagen will repurchase them if necessary, free of charge. The recall began november 29, 2018. Owners may contact volkswagen customer service at 1-800-893-5298.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2016 eos, 2012 passat, 2012-2016 cc, 2015-2016 e-golf, 2011-2015 touareg, 2012-2015 and 2017 tiguan, and 2011-2016 golf and 2011-2013 gti vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began march 16, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69q9. Note: this recall partially supersedes recall 16v-078.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2014 volkswagen cc, 2010-2014 golf, 2010-2014 eos, 2007-2010 passat sedan and wagon, and 2012-2014 passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Fuel system: fuel pump
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began june 26, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20ae.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2016 volkswagen cc, 2006-2010 passat and passat wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on april 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact volkswagen customer service at 1-800-893-5298. Audi owners may contact audi customer service at 1-800-253-2834.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 golf, 2007-2010 passat sedans and wagon, 2012-2014 passat sedan and eos, 2009-2014 cc, 2009-2012 audi q5, 2010-2012 s5 cabriolet and 2010-2012 audi a5 cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Air bags: frontal
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on january 15, 2016. Owners may contact volkswagen customer service at 1-800-822-8987.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 volkswagen cc, and passat, 2010-2013 eos, 2011-2014 golf, gti, jetta, and tiguan, and 2012-2014 jetta sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Air bag clockspring failure
Summary
The office of defects investigation (odi) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (sccm) failures in model year (my) 2012 volkswagen passat and cc models.the sccm is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.complainants alleged that that the clock spring failed while driving and without warning.when the sccm fails electrically, an air bag warning light is illuminated on the dash of the vehicle.if a vehicle with a failed sccm were to be invo
Questions about the 2013 Volkswagen CC
- What are the most common problems with the 2013 Volkswagen CC?
- By NHTSA owner complaints: air bags (89 complaints, typically around 46,500 miles); engine (20 complaints, typically around 49,000 miles); fuel system (19 complaints, typically around 58,000 miles).
- How many recalls does the 2013 Volkswagen CC have?
- 5 recalls listed by NHTSA, the latest from May 16, 2018 (other). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Volkswagen CC?
- It is the 3rd most complained-about CC model year since 2000, with 148 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.