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2014 Volkswagen CC Problems and Recalls
Owners filed 80 complaints with NHTSA about the 2014 Volkswagen CC, most often about the air bags (65% of complaints, typically around 40,000 miles). It is 6th of 10 CC model years by number of complaints and has 5 recalls.
Most common 2014 Volkswagen CC problems
Air bags
52 complaints · 65%Half of these problems showed up before 40,000 miles.
17v509 recall #. Fuel pump control module could cause power outage and already has. Twice. And they are still refusing to fix this. I've had to replace my battery and two months later was stranded because I lost power while stationary.
The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA campaign number: 15v483000 (air bags). The local dealer was contacted and…
Fuel system
13 complaints · 16%Half of these problems showed up before 32,000 miles.
17v509 recall #. Fuel pump control module could cause power outage and already has. Twice. And they are still refusing to fix this. I've had to replace my battery and two months later was stranded because I lost power while stationary.
I have had an issue with a gas smell that arises from the engine compartment for over 4 years-- I was encourage to change my fuel pump by vw dealer-- but that was not the problem. I was encouraged to only put premium grade a gas and fuel injector cleaners which I did repeatedly, unfortunately the smell worsened until…
Electrical
10 complaints · 13%Half of these problems showed up before 50,000 miles.
The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA campaign number: 15v483000 (air bags). The local dealer was contacted and…
My vehicle start with the problem at 33kmiles. Now I'm at 37kmiles and it's happening daily. After starting the vehicle and putting it on drive, the brake will not work properly and started making a screeching noise. All of the warning lights on the dashboard lit up, the message center shows error with airbag, ABS…
Engine
6 complaints · 8%The contact owns a 2014 Volkswagen CC. The contact stated that the engine warning indicator remained illuminated while driving various speeds. The vehicle was taken to jim ellis Volkswagen of atlanta (5901 peach st blvd, atlanta, ga 30341) where it was diagnosed that the fuel pump needed to be replaced. The vehicle…
Steering
5 complaints · 6%My horn,my air bag and all controls in steering wheel are not working.I took it to vw service center & they quoted me $948 for a new clock spring.hasnt this part been recalled? It's a lease and that's insane,this is the second time this has happened
The contact owns a 2014 Volkswagen CC. The contact stated while driving at an undisclosed speed, the steering became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the rack and pinon needed to be replaced. The vehicle was repaired but there was an abnormal rattling noise detected.…
Other or unspecified
3 complaints · 4%I leased a vw CC 2014 my vehicle on nov 20 2014. On dec 1 2014, when I was backing up at my office location I saw a white line on the display unit. I took it to the dealer to fix it. They reviewed the issue and replaced the center display. However on 11-dec-2014 the same issue of center line appeared on the screen.…
Driving on the interstate I heard a loud bang sound like a gunshot. I look up and glas was all over me. How is that possible when my sunroof is close.
Brakes
3 complaints · 4%Car has 8200 miles. Started to notice when exit the freeway a rumbling sound, after few trips I narrowed the problem to front disc brakes. Seems like they are warped. After 2 times of taking the vehicle for inspection to savannah Volkswagen, they gave me feedback that problem is normal. The problem is more accute when…
My vehicle start with the problem at 33kmiles. Now I'm at 37kmiles and it's happening daily. After starting the vehicle and putting it on drive, the brake will not work properly and started making a screeching noise. All of the warning lights on the dashboard lit up, the message center shows error with airbag, ABS…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Volkswagen CC recalls
Other: unknown or other
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or volkswagen will repurchase them if necessary, free of charge. The recall began november 29, 2018. Owners may contact volkswagen customer service at 1-800-893-5298.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2016 eos, 2012 passat, 2012-2016 cc, 2015-2016 e-golf, 2011-2015 touareg, 2012-2015 and 2017 tiguan, and 2011-2016 golf and 2011-2013 gti vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began march 16, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69q9. Note: this recall partially supersedes recall 16v-078.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2014 volkswagen cc, 2010-2014 golf, 2010-2014 eos, 2007-2010 passat sedan and wagon, and 2012-2014 passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Fuel system: fuel pump
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began june 26, 2018. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20ae.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2009-2016 volkswagen cc, 2006-2010 passat and passat wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on april 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact volkswagen customer service at 1-800-893-5298. Audi owners may contact audi customer service at 1-800-253-2834.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 golf, 2007-2010 passat sedans and wagon, 2012-2014 passat sedan and eos, 2009-2014 cc, 2009-2012 audi q5, 2010-2012 s5 cabriolet and 2010-2012 audi a5 cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Air bags: frontal
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on january 15, 2016. Owners may contact volkswagen customer service at 1-800-822-8987.
Full defect summary
Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2010-2014 volkswagen cc, and passat, 2010-2013 eos, 2011-2014 golf, gti, jetta, and tiguan, and 2012-2014 jetta sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Air bag clockspring failure
Summary
In august 2015, volkswagen group of america, inc. (volkswagen) launched safety recall 15v-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 model year (my) cc, passat, eos, golf, gti, tiguan, jetta and jetta sportwagen models.contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.the loss of the electrical connection to the front driver air bag will result in i
Air bag clockspring failure
Summary
The office of defects investigation (odi) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (sccm) failures in model year (my) 2012 volkswagen passat and cc models.the sccm is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.complainants alleged that that the clock spring failed while driving and without warning.when the sccm fails electrically, an air bag warning light is illuminated on the dash of the vehicle.if a vehicle with a failed sccm were to be invo
Questions about the 2014 Volkswagen CC
- What are the most common problems with the 2014 Volkswagen CC?
- By NHTSA owner complaints: air bags (52 complaints, typically around 40,000 miles); fuel system (13 complaints, typically around 32,000 miles); electrical (10 complaints, typically around 50,000 miles).
- How many recalls does the 2014 Volkswagen CC have?
- 5 recalls listed by NHTSA, the latest from May 16, 2018 (other). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Volkswagen CC?
- It is 6th of 10 CC model years by number of complaints, with 80 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.