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2010 Dodge Journey Problems and Recalls

Owners filed 988 complaints with NHTSA about the 2010 Dodge Journey, most often about the electrical (61% of complaints, typically around 79,000 miles). It is the 2nd most complained-about Journey model year since 2000 and has 3 recalls.

Complaints988
Recalls3
Crashes reported18
Fires reported16
Injuries reported19

Most common 2010 Dodge Journey problems

  1. Electrical

    600 complaints · 61%

    Half of these problems showed up before 79,000 miles. Parts named most often: horn, ignition, starter assembly, 12v/24v/48v battery.

    Several times within the past 1 1/2 months my car has shut off while driving. I have been able to restart it with no problem. Most times I am driving in a parking lot after the vehicle had been sitting awhile. This last time I had driven it several miles before it shut off. I was going over railroad tracks when it…
    Owner report to NHTSA, 2013, at 78,000 miles
    Upon driving the vehicle we lost power to the radio, cigarette lighter and cruise control. It went off for about 30 seconds and came back on. It happened between 8-10 times during a 2 day period. It doesn't matter the speed at all.
    Owner report to NHTSA, 2012, at 65,000 miles
  2. Engine

    188 complaints · 19%

    Half of these problems showed up before 73,500 miles. Parts named most often: engine, cooling system.

    The contact owns a 2010 Dodge Journey. The contact stated that while driving 30 MPH, the engine stalled without warning. The vehicle was taken to the dealer for inspection and the contact was advised that the EGR valve needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure…
    Owner report to NHTSA, 2013, at 74,000 miles
    The car turned itself off while in traffic on cary parkway. Tried to restart the car by reinserting fob. It took 10 minutes of removing and reinserting fob in ignition before car started. In the meantime, cars behind me almost ran into me.
    Owner report to NHTSA, 2014, at 76,220 miles
  3. Brakes

    137 complaints · 14%

    Half of these problems showed up before 31,000 miles. Parts named most often: foundation components, disc.

    We had to change the brake pads and/or rotors three times in 70,000 miles. The last brake job required replacing the rear caliper, along with the rotors and pads - which was very costly. The mechanic told US this was fairly common, with this car. My only complaint with this vehicle, is the brakes. They are simply…
    Owner report to NHTSA, 2012, at 30,000 miles
    Nthsa, good morning, I have been experiencing concerns regarding the braking system on my 2010 Dodge Journey. When driving at speeds over 55 MPH on the highway and having to apply the brakes the steering wheel begin to shake back and forth and this is somewhat alarming to both me and my wife. I have had many vehicles…
    Owner report to NHTSA, 2012, at 32,500 miles
  4. Other or unspecified

    111 complaints · 11%

    Half of these problems showed up before 97,500 miles.

    Power supply to tipm becoming hot and melting tipm housing surrounding connection. Random horn honking, remote start doesn't work, clicking from tipm, draw from tipm draining battery when vehicle not running(overnight). No replacement parts available.
    Owner report to NHTSA, 2016, at 97,500 miles
    When I tried to crank the car it would not start. It would click once but not crank. Finally after several times of trying it cranked. Has a recall on the wireless ignition node module and hoping this will fix the problem but won't know for sure until it is replaced.
    Owner report to NHTSA, 2015, at 96,478 miles
  5. Air bags

    89 complaints · 9%

    Half of these problems showed up before 92,000 miles. Parts named most often: frontal.

    The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was not made available. The contact stated that the manufacturer exceeded a reasonable amount of time. In addition, the contact stated…
    Owner report to NHTSA, 2015, at 92,000 miles
    The contact owns a 2010 Dodge Journey. The contact stated that the air bag warning indicator was illuminated. The vehicle was not diagnosed or repaired. The manufactured was not notified of the failure. The approximate failure mileage was 93,000.
    Owner report to NHTSA, 2015, at 93,000 miles
  6. Steering

    69 complaints · 7%

    Half of these problems showed up before 82,500 miles. Parts named most often: hydraulic power assist, hydraulic power assist system.

    My steering started to vibrate excessively and then the brakes started to get hot, it sounded as if I was running over the bumps on the side of the road that warn drivers they are about to leave the road; however, I was no where close to them. They eventually stuck and began to smoke. I stopped the car and left it in…
    Owner report to NHTSA, 2015, at 83,000 miles
    The contact owns a 2010 Dodge Journey. When the vehicle was started, the power steering return hose ruptured. The vehicle was towed to o'cconors chrysler Dodge jeep ram (located at 22513 m-129, pickford, mi 49774, ([phone]) to be repaired. The vehicle was not included in NHTSA campaign number: 16v273000 (steering).…
    Owner report to NHTSA, 2019, at 81,638 miles
  7. Transmission

    48 complaints · 5%

    Half of these problems showed up before 80,000 miles. Parts named most often: automatic transmission, axle assembly, manual transmission, driveline.

    Esp, bas, & traction lights on can't take out of park. Dealership replaced tipm ($1200) next morning lights come back on & once stopped, can't take out of park. When starting vehicle, I have to hurry & put in reverse before all dials are registering & safe to drive, otherwise esp, bas. & traction lights will be on &…
    Owner report to NHTSA, 2017, at 80,000 miles
    Automatic transmission gear shift became progressively hard to shift into gear. It then locked into park and I had to open the access area to release the locking mechanism. I took it to my independent car repair expert and had to replace the cable to the gear box. There is a lot of labor involved in replacement and…
    Owner report to NHTSA, 2019, at 79,800 miles
  8. Stability control

    40 complaints · 4%

    Half of these problems showed up before 90,000 miles.

    I have not kept track of specific dates, however I now plan on doing so. Since I've purchased this car I've had issues with it starting. Of course I take it back to the dealer where I'm told they can't find anythigng wrong with it, the second time I'm told it just needed a software update, and the third I decided to…
    Owner report to NHTSA, 2015, at 90,030 miles
    The car will not start half the time I've taken it to the dealership and they can't find the problem I go to the store and get in my car and the anti theft light will be on and it will not crank the internet is flooded with the same problem from thousands of owners and it's still not fixed I'm tired of being stranded…
    Owner report to NHTSA, 2018, at 90,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2010 Dodge Journey recalls

  1. Steering: hose, piping, and connections

    NHTSA 16V273000 · May 6, 2016 · 8,569 vehicles

    Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on may 24, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s08.

    Full defect summary

    Chrysler (fca US llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

  2. Air bags

    NHTSA 14V373000 · June 26, 2014 · 722,705 vehicles

    Risk: If the ignition key inadvertently moves into the off or accessory position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the ignition switch and key fobs, free of charge. The recall began on may 26, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r03. Note: this is an expansion of recall 11v-139.

    Full defect summary

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler group llc (chrysler) is recalling certain model year 2009-2010 dodge journey vehicles manufactured june 29, 2007, to june 17, 2010, and 2008-2010 dodge grand caravan and chrysler town and country vehicles manufactured january 26, 2007, to june 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

  3. Steering: electric power assist system

    NHTSA 10V475000 · October 7, 2010 · 23,237 vehicles

    Risk: Leaked power steering fluid onto hot engine components could cause a fire.

    Fix: Dealers will inspect and replace as necessary the power steering pressure hoses free of charge. The safety recall began on december 20, 2010. Owners may contact chrysler at 1-800-853-1403.

    Full defect summary

    Chrysler is recalling certain model year 2010 chrysler sebring, 300, charger (lx) and dodge challenger (lc), avenger (js), and journey (jc), as well as model year 2011 dodge ram light duty pickup (ds) vehicles. Some of these vehicles may experience a separation at the crimped end of the power steering pressure hose assembly.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2010 Dodge Journey

What are the most common problems with the 2010 Dodge Journey?
By NHTSA owner complaints: electrical (600 complaints, typically around 79,000 miles); engine (188 complaints, typically around 73,500 miles); brakes (137 complaints, typically around 31,000 miles).
How many recalls does the 2010 Dodge Journey have?
3 recalls listed by NHTSA, the latest from May 6, 2016 (steering). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2010 a bad year for the Dodge Journey?
It is the 2nd most complained-about Journey model year since 2000, with 988 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Dodge Journey years

Dodge Journey problems by year