KnownCarProblems2016 Dodge Journey Problems and Recalls
Owners filed 389 complaints with NHTSA about the 2016 Dodge Journey, most often about the engine (31% of complaints, typically around 65,000 miles). It is 5th of 14 Journey model years by number of complaints and has 4 recalls.
Most common 2016 Dodge Journey problems
Engine
122 complaints · 31%Half of these problems showed up before 65,000 miles. Parts named most often: engine, exhaust system.
While driving my Journey will stall and I lose power steering and brakes with no warning. It also randomly happens when stopping. This has happened while sitting in traffic at a red light and when it turns green my car doesn't move. Had to put it in park and restarted with no issues. This happened when stopping at a…
Vehicle simply turned off on its own while I was driving. I had just began accelerating from a stop light and in the midst of a turn when the vehicle failed. After stopping then the check engine light illuminated. I was stuck at a large intersection for a few minutes as trying to turn the vehicle back on resulted in…
Transmission
87 complaints · 22%Half of these problems showed up before 65,000 miles. Parts named most often: transfer case (4-wheel drive).
Backing out of driveway in reverse and the transfer case twisted out of the vehicle, snapping hardware and breaking off aluminum casing also found lose hardware. Vehicle only has 65,000 miles on it. This occurred on level grade there was no inclines
I was riding down a busy highway and doing 55mph my car started to stall and just cut off, I couldn't get over to the slow lane alot of traffic. It cutoff and I had to get out the car and wave other cars off so they wouldnt hit me. As I got to a safe area from help of another driver the check engine light was on. I…
Electrical
85 complaints · 22%Half of these problems showed up before 61,000 miles. Parts named most often: instrument cluster/panel.
Engine cuts off while going down the road without warning. The problem is the crankshaft position sensor. Very dangerous nearly killed my wife and I when a 18 wheeler barely missed US. We were on a major interstate doing 70mph when it just shut off. There are active recalls for this problem. Chrysler is aware of the…
The battery fuse keeps blowing out truck won't stop running internal electrical systems killing battery popping fuses,AC thermostat system after being turned off keeps turning itself back on over and over won't stay off ,after replacing battery in remote truck driver side door fails to open or unlock only passenger…
Other or unspecified
65 complaints · 17%Half of these problems showed up before 41,000 miles.
Vehicle while drive fine for many miles usually after driving on the highway but when I need to make a turn it becomes difficult for the vehicle to accelerate and will suddenly jerk forward or pop. My car was recently serviced due to the drive shaft cracking in an abnormal way according to mechanics which costed $4200…
Cam relay - car dies, when try to start again it "jumps" and makes noise - it has happened whle sitting in a parkg lot and while driving on city streets. Had a recall s89 on the Dodge Journey for this issue - but have been told it does not apply to my vehicle happend more than 3-4 times in past month
Brakes
54 complaints · 14%Half of these problems showed up before 35,000 miles. Parts named most often: antilock/traction control/electronic limited slip.
I started my vehicle first thing in the morning and my ABS light and the traction control light were on while the vehicle was in park. And my car made a loud noise while braking normally just pulling up to a stop sign. The light went off after 10 minutes and then I got to work and turned my car off. After with I…
The contact owns a 2016 Dodge Journey. The contact stated while driving at 55 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that the brake pads were replaced. The contact also stated that the cruise…
Seats
36 complaints · 9%Half of these problems showed up before 67,500 miles. Parts named most often: front assembly.
The headrest popped out and won't go back in while I was driving on the highway. No sudden stop. Just driving as usual and it popped out and will not go back in.
Passenger side head restrain is deployed/broken. Came out to car in morning and head restrain was split open. Appears to be broken tabs and cannot be reassembled. Now have a broken head restrain on passenger seat. Seems unsafe. Not moving, not not occupied.
Steering
34 complaints · 9%Half of these problems showed up before 34,000 miles.
Little over 30k miles. About 47 MPH on a 45 highway and needed to veer right. I had my music turned up and instead of breaking I allowed the car to coast so the speed would drop before my turn I needed to make. . When I dropped to a speed I was happy with, then I start breaking and thats when I realized the car had…
The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 40-45 MPH and turning the steering wheel to the left or to the right, the steering wheel was resistant. The contact stated that the failure progressively increased, and the steering wheel completely seized. The vehicle was towed…
Speed control
33 complaints · 9%Half of these problems showed up before 56,000 miles. Parts named most often: throttle.
The contact owns a 2016 Dodge Journey. The contact stated that she experienced several electrical failures with the vehicle. The fuses blew out when a charger was placed in the outlet and the air conditioner and power windows worked intermittently. Also, the contact felt the transmission slipping while driving, the…
The contact owns a 2016 Dodge Journey. While driving 20 MPH, the vehicle failed to accelerate when the accelerator pedal was depressed. The contact stated that the electronic throttle control warning indicator was illuminated. The contact was able to drive to a nearby parking lot. The vehicle was taken to cecil…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2016 Dodge Journey recalls
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Engine
Risk: If the engine stalls, there is an increased the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began february 8, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s89.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2016 dodge journey, jeep compass, and jeep patriot vehicles manufactured may 9, 2016, to july 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Transmission: automatic transmission
Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on august 18, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s44.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2015-2016 chrysler town & country, dodge grand caravan vehicles manufactured july 31, 2015, to april 18, 2016, 2016 dodge journey vehicles manufactured august 17, 2015, to january 29, 2016, and 2016 ram promaster vehicles manufactured august 15, 2016, to april 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Steering: hose, piping, and connections
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on may 24, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s08.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Vehicle entrapment
Summary
The office of defects investigation (odi) opened pe23-008 on may 1, 2023 to investigate an incident involving a 2009 dodge journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, odi collected information from the manufacturer and involved parties to confirm or refute the defect allegation. Odi has determined that additional reports of vehicle entrapment exist for other model year dodge journey vehicles. Odi continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. Odi also continues to explore other potential causes for door lock malfunction. Odi has determined that an upgrade to
Stall from crankshaft\camshaft failure
Summary
On december 13, 2016, the national highway traffic safety administration (NHTSA) received recall 16v-907 from fiat chrysler automobiles (fca) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 model year dodge journey, jeep compass, and jeep patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (lomp) in the recalled vehicles.â following the receipt of recall 16v-907, the office of defects investigation (odi) received 127 vehicle ownerâs questionnaires (voq), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall.â on july 22, 2022, th
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Questions about the 2016 Dodge Journey
- What are the most common problems with the 2016 Dodge Journey?
- By NHTSA owner complaints: engine (122 complaints, typically around 65,000 miles); transmission (87 complaints, typically around 65,000 miles); electrical (85 complaints, typically around 61,000 miles).
- How many recalls does the 2016 Dodge Journey have?
- 4 recalls listed by NHTSA, the latest from May 17, 2018 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2016 a bad year for the Dodge Journey?
- It is 5th of 14 Journey model years by number of complaints, with 389 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.