KnownCarProblems2020 Dodge Journey Problems and Recalls
Owners filed 66 complaints with NHTSA about the 2020 Dodge Journey, most often about the electrical (30% of complaints). It is 12th of 14 Journey model years by number of complaints and has 1 recall.
Most common 2020 Dodge Journey problems
Electrical
20 complaints · 30%Other or unspecified
19 complaints · 29%Backup camera
14 complaints · 21%Half of these problems showed up before 41,500 miles. Parts named most often: rearview system braking, warnings, sensing system.
The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera image was upside down or blank while displayed. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention). The dealer was contacted and confirmed that parts…
The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact stated that occasionally the image was inverted or the image rolled. The contact received notification of NHTSA campaign number: 25v552000 (back over prevention). The contact had been calling the local…
Engine
9 complaints · 14%The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and then lost motive power, with the check engine warning light illuminated after the loss of power. The vehicle was towed to the dealer, where it was not diagnosed; however, the contact was…
The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled. The contact pulled over to the side of the road, where the contact attempted to…
Lights
5 complaints · 8%Brakes
4 complaints · 6%As I was driving down the road approaching standstill traffic, I attempted to step on the break to slow down to come to a stop. As I pushed on the brakes I got about halfway down and I noticed more play in the brakes than usual, so I attempted to push the brakes further down to come to a stop as I was getting closer…
The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, service park assist, and the TPMS warning lights were illuminated. The contactâs wife immediately pulled over to the side of the road to restart the vehicle; however, while attempting to depress the…
Steering
3 complaints · 5%Transmission
3 complaints · 5%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Dodge Journey recalls
Backup camera: camera
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning september 30, 2025. A second notice will be sent once the final remedy is available, anticipated july 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59c.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2021 ram promaster and 2019-2020 dodge journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Vehicle entrapment
Summary
The office of defects investigation (odi) opened pe23-008 on may 1, 2023 to investigate an incident involving a 2009 dodge journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, odi collected information from the manufacturer and involved parties to confirm or refute the defect allegation. Odi has determined that additional reports of vehicle entrapment exist for other model year dodge journey vehicles. Odi continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. Odi also continues to explore other potential causes for door lock malfunction. Odi has determined that an upgrade to
Back up camera failure
Summary
On february 27, 2024, the office of defects investigation (odi) opened this preliminary evaluation (pe) to investigate complaints alleging a loss of back up camera function in model year (my) 2018 through 2020 dodge journey vehicles.â complainants reported experiencing black screens, upside down images, flashing images, or blurred images. â a back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to odiâs information request letter demonstrated a pattern of elevated warranty claims in subject vehicles built in calendar years (cy) 2019 and 2020.â the rate of camera related warranty repairs for models built
Questions about the 2020 Dodge Journey
- What are the most common problems with the 2020 Dodge Journey?
- By NHTSA owner complaints: electrical (20 complaints); other or unspecified (19 complaints); backup camera (14 complaints, typically around 41,500 miles).
- How many recalls does the 2020 Dodge Journey have?
- 1 recall listed by NHTSA, the latest from August 26, 2025 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2020 a bad year for the Dodge Journey?
- It is 12th of 14 Journey model years by number of complaints, with 66 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.