KnownCarProblems2011 Dodge Journey Problems and Recalls
Owners filed 169 complaints with NHTSA about the 2011 Dodge Journey, most often about the brakes (33% of complaints, typically around 21,000 miles). It is 10th of 14 Journey model years by number of complaints and has 4 recalls.
Most common 2011 Dodge Journey problems
Brakes
55 complaints · 33%Half of these problems showed up before 21,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip.
21,000 miles and just replaced the rear brakes and front rotors on my vehicle. Called dealership to find out warranty information and it is only 12,000 miles/12 months. It cost me $300.00 to have them replaced and am not happy about it. In all my years of leasing my vehicle, I have never had to replace brakes on my…
Issues with brakes on 2011 Dodge Journey. Recently brakes started squeaking and sounded like metal grinding coming from the front of the vehicle. Just recently took the vehicle to Dodge dealership asking that they look over the brakes, I was informed that they are no longer covered by warranty and will be at my…
Electrical
43 complaints · 25%Half of these problems showed up before 80,000 miles. Parts named most often: wiring.
The contact owns a 2011 Dodge Journey. The contact stated that the rear locking mechanism failed to unlock. The vehicle was taken to the dealer where it was diagnosed that the technician could not find the failure to unlock the mechanism. The vehicle was not repaired. The manufacturer was not notified of the failure.…
I was driving on the freeway to work and the engine shut off. I lost power steering, power braking, ability to accelerate or really drive the car at all. All I could do was try to safely navigate an uncontrollable vehicle to the shoulder and hope I wasn't hit in the process. The check engine light came on, in addition…
Engine
34 complaints · 20%Half of these problems showed up before 87,000 miles.
The contact owns a 2011 Dodge Journey. While driving 65 MPH, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that the check engine light illuminated due to a low battery. The vehicle was not repaired and the failure recurred. In addition, while driving 25 MPH, there where…
The contact owns a 2011 Dodge Journey. While the vehicle was parked, there was an abnormal noise coming from the engine compartment. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Steering
23 complaints · 14%Half of these problems showed up before 70,500 miles.
When I start my Journey, the power steering goes out and there is a huge puddle of fluid under my car. I've looked on line and the exact same problem is happening and being recalled, yet my car hasn't been. I don't understand that if the leaking is a safety problem, why my car is not included. The leaking occurs in…
The contact owns a 2011 Dodge Journey. The contact stated that the power steering ability was lost during cold temperatures. There were no warning indicators illuminated. The vehicle was taken to harry brown's family automotive dealer (1747 grant st, faribault, mn 55021) where it was diagnosed that the power steering…
Transmission
20 complaints · 12%Half of these problems showed up before 85,000 miles. Parts named most often: automatic transmission.
The contact owns a 2011 Dodge Journey. While driving 65 MPH, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that the check engine light illuminated due to a low battery. The vehicle was not repaired and the failure recurred. In addition, while driving 25 MPH, there where…
My car has only 91000 miles and there is a click from the transmission and a weird slowing noise have no clue why done all the maintenance one it
Air bags
14 complaints · 8%Half of these problems showed up before 98,000 miles.
The contact owns a 2011 Dodge Journey. The contact stated that while in park, the driver side SRS on the head rest inadvertently deployed. As a result, the contact sustained head injuries that required medical attention. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was…
"takata recall": local Dodge dealer, inspected the vehicle and replaced the defective part(s), then told my wife the 'actual steering wheel airbag' wasn't working and diagnosed the issue as the electrical connector. They said they would not repair, replace or fix unless we paid the cost for a new airbag,why isn't the…
Other or unspecified
14 complaints · 8%Half of these problems showed up before 68,000 miles.
My husband was driving the car when all of a sudden the radio, all the lights inside, the dashboard, and everything just stopped but the car was still running. He had to pull over, turn off the engine and then restart it for things to turn back on. A few days later I was driving and all the lights inside the car…
I bought it on october 2011 at the south of florida , since then I had keeping and driving the car at the same location, never tried drive in low temperatures. But, in june 2016 I moved to region where the weather is between 20f or -7c during winter. Then the tail light on the lift stopped working, but it was not…
Lights
8 complaints · 5%Half of these problems showed up before 105,500 miles.
Horn honks while driving, electric seat moves, lights flash, and windows roll down all doors lock and will not unlock, will also do while parked and you can't unlock to get into car. Happens daily since 2-1-18
Horn honks while driving windows roll down doors lock and will not unlock seat moves dash lights all come on happens while parked and can't stop horn will not let into car replaced many batteries and have no answer from dealers
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2011 Dodge Journey recalls
Air bags: frontal
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began august 28, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t47.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2015 dodge journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Steering: hose, piping, and connections
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on may 24, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s08.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Engine
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on october 15, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r32.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2015 dodge journey vehicles manufactured july 19, 2010, to may 26, 2015 and equipped with 2.4l engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Steering: column
Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
Fix: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.
Full defect summary
Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Vehicle entrapment
Summary
The office of defects investigation (odi) opened pe23-008 on may 1, 2023 to investigate an incident involving a 2009 dodge journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, odi collected information from the manufacturer and involved parties to confirm or refute the defect allegation. Odi has determined that additional reports of vehicle entrapment exist for other model year dodge journey vehicles. Odi continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. Odi also continues to explore other potential causes for door lock malfunction. Odi has determined that an upgrade to
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Questions about the 2011 Dodge Journey
- What are the most common problems with the 2011 Dodge Journey?
- By NHTSA owner complaints: brakes (55 complaints, typically around 21,000 miles); electrical (43 complaints, typically around 80,000 miles); engine (34 complaints, typically around 87,000 miles).
- How many recalls does the 2011 Dodge Journey have?
- 4 recalls listed by NHTSA, the latest from July 7, 2017 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2011 a bad year for the Dodge Journey?
- It is 10th of 14 Journey model years by number of complaints, with 169 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.