KnownCarProblems2014 Dodge Journey Problems and Recalls
Owners filed 416 complaints with NHTSA about the 2014 Dodge Journey, most often about the electrical (26% of complaints, typically around 47,000 miles). It is 4th of 14 Journey model years by number of complaints and has 7 recalls.
Most common 2014 Dodge Journey problems
Electrical
106 complaints · 26%Half of these problems showed up before 47,000 miles. Parts named most often: alternator/generator/regulator, integrated trailer brake control.
The contact owns a 2014 Dodge Journey. While driving 55 MPH, the gauges and meters failed to function. All the lights on the instrument cluster failed to illuminate. In addition, the accelerator pedal was depressed, but the vehicle jerked and hesitated before accelerating. The failure recurred on numerous occasions.…
My 2014 Dodge Journey was parked in my garage, I tried to start up the car and it did not want to turn on. On the dash the following appeared and flashed several times before turning off: a red lightning bolt and airbag. The transmission light also flashed in yellow however it did stay on. I tried again several times.…
Engine
103 complaints · 25%Half of these problems showed up before 55,000 miles.
The contact owns a 2014 Dodge Journey. While driving 35 MPH, the vehicle lost power and acceleration. The failure recurred once. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not…
In the past two years I have had multiple electrical problems. The A/C turns on all on its own. The radio changes channels on its own but most important this morning 23 oct 2019 my 2014 Dodge Journey completely shutdown while I was making a right hand turn. Luckily I was able to get off the road safely.
Brakes
87 complaints · 21%Half of these problems showed up before 50,000 miles. Parts named most often: antilock, antilock/traction control/electronic limited slip.
Vehicle shuts off while driving it. Car starts back up and running fines. It has shut off going through and intersection. Lucky no traffic was coming from any direction. Car will start back up every time. Have seen lots of complaints about this vehicle and issue.
I own a 2014 Dodge Journey with about 51k miles on it. Since yesterday, this vehicle has been shutting off and stalling while I am driving. The radio will flicker on and off and the instrument cluster will show all warning lights in a flashing manner, after a few seconds of that, the car will completely turn off while…
Other or unspecified
65 complaints · 16%Half of these problems showed up before 61,500 miles.
Since 2015 this car has drained approximately 5 batteries. I purchased this automobile brand new 11/11/14 with 14 miles on it. This car was first taken to orange park chrysler jeep Dodge ram 7233 blanding blvd., ([phone] in jacksonville, fl because of a drained battery and the car has to be started by pop-a-lock per…
I bought my vehicle in 2017. Before a year of owning it I got into a wreck because my cruise control wouldnt turn off and instead started accelerating more. Then I started having issues with my catalytic converter took it to the dealership and they said there was no way. Shortly after the rest of my systems started to…
Air bags
46 complaints · 11%Half of these problems showed up before 65,000 miles.
Driver's head rest air bag blew out when no one was in the car. The car was stationary in the driveway. We were just getting in the car and noticed it. That would have turned out very good if my wife was driving. I have photos if they are necessary.
The contact owns a 2014 Dodge Journey. While the vehicle was parked in the driveway, the passenger side headrest air bag inadvertently deployed without warning or impact. The vehicle was taken to the dealer (sunland park Dodge chrysler jeep ram, 950 crockett st, el paso, tx 79922) and stated that the contact would…
Seats
43 complaints · 10%Half of these problems showed up before 69,500 miles. Parts named most often: front assembly.
Driver seat active headrest restraint deployed without cause while vehicle was parked in garage. This was caused by the plastic retaining pin brackets breaking.
Active head restraint deployed while the car was stationary. Upon investigation, small clips within the headrest snapped, causing the headrest to deploy, even though there was no collision to the vehicle, shooting toward the passenger's head
Stability control
41 complaints · 10%Half of these problems showed up before 46,000 miles.
While driving in normal conditions on the highway, the vehicle brakes were applied and I began to loss control of the vehicle. The vehicle then flipped over on its side and airbags eventually deployed. I was taken to the hospital for potential injuries from the incident. No citations were given for the loss to…
The contact owns a 2014 Dodge Journey. While driving various speeds, the passenger side tires shook violently without warning. The failure recurred numerous times. The vehicle was serviced under NHTSA campaign number: 15v675000 (electronic stability control, service brakes, hydraulic), but the remedy failed to repair…
Transmission
36 complaints · 9%Half of these problems showed up before 30,000 miles. Parts named most often: automatic transmission.
When shifing the vehickle to park it does not lock into the park position, it goes into the reverse position. This has happened three times, two recently. The shift lever does not go to the left locking it in the park position.
The contact owns a 2014 Dodge Journey. While the vehicle was stationary in the drive position on an incline, it rolled backwards. The dealer diagnosed that the vehicle was operating normally and no failure was identified. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 01/05/17
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Dodge Journey recalls
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Air bags: frontal
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began august 28, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t47.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2015 dodge journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Steering: hose, piping, and connections
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on may 24, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s08.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Stability control: electronic stability control (esc)
Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on december 21, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r61.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2012-2015 dodge journey vehicles manufactured april 21, 2012, to april 14, 2015. In the affected vehicles, water may enter the wiring harness for the anti-lock brake system (ABS) module and leak into the module, disabling the ABS and/or the electronic stability control (ESC) system.
Engine
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on october 15, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r32.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2015 dodge journey vehicles manufactured july 19, 2010, to may 26, 2015 and equipped with 2.4l engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Equipment: labels
Risk: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began april 8, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p70.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014-2015 dodge journey vehicles manufactured october 25, 2013, to august 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 110, "tire selection and rims for passenger cars."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Vehicle entrapment
Summary
The office of defects investigation (odi) opened pe23-008 on may 1, 2023 to investigate an incident involving a 2009 dodge journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, odi collected information from the manufacturer and involved parties to confirm or refute the defect allegation. Odi has determined that additional reports of vehicle entrapment exist for other model year dodge journey vehicles. Odi continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. Odi also continues to explore other potential causes for door lock malfunction. Odi has determined that an upgrade to
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Questions about the 2014 Dodge Journey
- What are the most common problems with the 2014 Dodge Journey?
- By NHTSA owner complaints: electrical (106 complaints, typically around 47,000 miles); engine (103 complaints, typically around 55,000 miles); brakes (87 complaints, typically around 50,000 miles).
- How many recalls does the 2014 Dodge Journey have?
- 7 recalls listed by NHTSA, the latest from May 17, 2018 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Dodge Journey?
- It is 4th of 14 Journey model years by number of complaints, with 416 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.