KnownCarProblems2015 Dodge Journey Problems and Recalls
Owners filed 553 complaints with NHTSA about the 2015 Dodge Journey, most often about the engine (25% of complaints, typically around 59,000 miles). It is the 3rd most complained-about Journey model year since 2000 and has 6 recalls.
Most common 2015 Dodge Journey problems
Engine
138 complaints · 25%Half of these problems showed up before 59,000 miles. Parts named most often: exhaust system.
My Journey will turn off sitting a stop light or just turn off while accelerating from a stop position. Entering or exiting traffic. When checking engine light the camshaft sensor was defective. This causing my car to turn off.
The contact owns a 2015 Dodge Journey. While driving unknown speeds, the steering wheel was difficult to turn and failed to move. There were no warning indicators illuminated. The vehicle was taken to a local dealer (turpin Dodge chrysler and jeep, 90 kennedy rd, dubuque, ia 52002) where it was diagnosed that the…
Electrical
118 complaints · 21%Half of these problems showed up before 47,500 miles. Parts named most often: alternator/generator/regulator.
Car suddenly turned off while in motion causing wheel and rim damage as well as back number damage. Replaced battery after check engine light came on at which time the vehicle operated fine the previous day and had been sitting overnight(diagnosed by auto zone), replaced on 6-jul-18. Today 18-jul-18 absolutely no…
While driving down the highway, my alternator went out. The battery light came on and all of the lights started flashing. I managed to exit the freeway and get to a safe point. I am reporting this because I see that there was a recall on 2011 - 2014 models. The very same thing happened to my vehicle.
Brakes
106 complaints · 19%Half of these problems showed up before 48,000 miles. Parts named most often: antilock/traction control/electronic limited slip, antilock.
I was driving down the interstate when my ABS and traction control light came on. I seen where my vehicle is not covered under the recall. I have a 2015 with only 44105 miles. It will cost me several hundreds dollars to have it fixed.
The contact owns a 2015 Dodge Journey. While driving 40 MPH, the rear of the vehicle shifted to the left and the check engine, brake, and ABS warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the anti-lock brake system and electronic stability control needed…
Seats
89 complaints · 16%Half of these problems showed up before 68,000 miles. Parts named most often: front assembly.
I was driving straight down the highway, approximately 40-45mph, when I heard a loud noise in my car (bang) then felt the front left (driver's) headrest hit the back of my head. Upon further observation, I realized that the headrest had deployed on me. I was not hit nor was anything touching the headrest. I called the…
Came out to my car this morning, 09/06/2020, to find the headrest had deployed. The car was parked in our driveway over night. I had driven the car the day before and the headrest had not deployed. There were no accidents to cause this.
Other or unspecified
80 complaints · 14%Half of these problems showed up before 54,500 miles.
I am not sure if this warrants a complaint but when I wreaked my vehicle my airbags did not deploy. I was traveling about 50mph on a main road it was night time and had started to rain and I hit a cow that was standing in the middle of the road. There was about $8000 dollars worth of damage to my vehicle. I am just…
The contact owns a 2015 Dodge Journey. While driving 50 MPH, the contact's vehicle was involved in a front end collision. The air bags deployed. A police report was filed. The vehicle was towed to a salvage yard, but it was not determined if it was destroyed. The manufacturer and dealer were not notified. There was…
Transmission
77 complaints · 14%Half of these problems showed up before 78,000 miles. Parts named most often: driveline.
The contact owns a 2015 Dodge Journey. The contact stated that the vehicle made an abnormal rattling sound while being operated. Also, the vehicle leaked oil, there was a hole in the transmission, and the check engine warning indicator and brake lights illuminated. The vehicle was taken to sierra chrysler Dodge (1305…
Head on collision at a traffic light. I was making a left turn it was raining and the other car was going straight . He took the light on red and we both hit head on . I hit my head on the steering wheel and side window . Air bag did not deploy hit my head pretty bad and my back and neck were in pain had to take off…
Air bags
68 complaints · 12%Half of these problems showed up before 55,000 miles.
I am not sure if this warrants a complaint but when I wreaked my vehicle my airbags did not deploy. I was traveling about 50mph on a main road it was night time and had started to rain and I hit a cow that was standing in the middle of the road. There was about $8000 dollars worth of damage to my vehicle. I am just…
The contact owns a 2015 Dodge Journey. While driving 50 MPH, the contact's vehicle was involved in a front end collision. The air bags deployed. A police report was filed. The vehicle was towed to a salvage yard, but it was not determined if it was destroyed. The manufacturer and dealer were not notified. There was…
Stability control
51 complaints · 9%Half of these problems showed up before 45,000 miles.
I was hit from behind while stopped at a red light by a drunk driver who was going 30-40mph and my car is very damaged. My main concern was my airbags didn't deploy. I was hit from behind slammed into the steerwheel and hit the truck in from of me and still no airbags deployed.
Abs light, skid control light remains on, cruise control not operating at all when turned on vehicle lights came on, cruise control not working at all fear that there may be issue with brakes, have seen complaints of leakage into ABS system on other year models
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Dodge Journey recalls
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Air bags: frontal
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began august 28, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t47.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2015 dodge journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Steering: hose, piping, and connections
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on may 24, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s08.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Stability control: electronic stability control (esc)
Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on december 21, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r61.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2012-2015 dodge journey vehicles manufactured april 21, 2012, to april 14, 2015. In the affected vehicles, water may enter the wiring harness for the anti-lock brake system (ABS) module and leak into the module, disabling the ABS and/or the electronic stability control (ESC) system.
Engine
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on october 15, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r32.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2015 dodge journey vehicles manufactured july 19, 2010, to may 26, 2015 and equipped with 2.4l engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Equipment: labels
Risk: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began april 8, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p70.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014-2015 dodge journey vehicles manufactured october 25, 2013, to august 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 110, "tire selection and rims for passenger cars."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Vehicle entrapment
Summary
The office of defects investigation (odi) opened pe23-008 on may 1, 2023 to investigate an incident involving a 2009 dodge journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, odi collected information from the manufacturer and involved parties to confirm or refute the defect allegation. Odi has determined that additional reports of vehicle entrapment exist for other model year dodge journey vehicles. Odi continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. Odi also continues to explore other potential causes for door lock malfunction. Odi has determined that an upgrade to
Stall from crankshaft\camshaft failure
Summary
On december 13, 2016, the national highway traffic safety administration (NHTSA) received recall 16v-907 from fiat chrysler automobiles (fca) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 model year dodge journey, jeep compass, and jeep patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (lomp) in the recalled vehicles.â following the receipt of recall 16v-907, the office of defects investigation (odi) received 127 vehicle ownerâs questionnaires (voq), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall.â on july 22, 2022, th
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Questions about the 2015 Dodge Journey
- What are the most common problems with the 2015 Dodge Journey?
- By NHTSA owner complaints: engine (138 complaints, typically around 59,000 miles); electrical (118 complaints, typically around 47,500 miles); brakes (106 complaints, typically around 48,000 miles).
- How many recalls does the 2015 Dodge Journey have?
- 6 recalls listed by NHTSA, the latest from May 17, 2018 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Dodge Journey?
- It is the 3rd most complained-about Journey model year since 2000, with 553 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.