KnownCarProblems2013 Mazda CX-5 Problems and Recalls
Owners filed 194 complaints with NHTSA about the 2013 Mazda CX-5, most often about the electrical (30% of complaints, typically around 75,000 miles). It is 5th of 15 CX-5 model years by number of complaints and has 1 recall.
Most common 2013 Mazda CX-5 problems
Electrical
58 complaints · 30%Half of these problems showed up before 75,000 miles.
For the past 5 months my car will appear to have shut down while driving. I was driving on city streets going about 15 - 45 MPH. I work from home or go to the office twice a week. I drive my kids to school during the week. I don't do much commuting. All electrical components shut down then reboot within seconds, and…
[] the engine does not idle. When I would slow to stop for a stop light or stop sign, th engine would quit and require restarting the engine. The check engine light remained illuminated continuously, and, the red battery light would illuminate. A service station diagnosed the problem as either an old battery, and/or…
Engine
43 complaints · 22%Half of these problems showed up before 47,500 miles.
The car randomly accelerates after depressing the brake. It bucks, revs, lurks then stops. It has happened about 4 time to-date. Today, 6/20, I tapped the car in front of me. No damaged but it is the closes to having an accident since I noticed this issue. Took the vehicle to pacifico ford in pa to have the issue…
The contact owns a 2013 Mazda CX-5. The contact stated that the service engine warning indicator illuminated and the vent functions failed for the air conditioning and heating. The vehicle was taken to a dealer for further diagnostic testing. The vehicle was not repaired. The manufacturer had not yet been notified.…
Transmission
38 complaints · 20%Half of these problems showed up before 34,000 miles. Parts named most often: automatic transmission.
This vehicle when stopped at a stop light, suddenly tried to accelerate then a loud thump and jolt (as if someone ran into the rear of the vehicle). This happend in feb 2013 (two times) (dealer could not find any problem) then again in may 2014. Dealer stated same problem in another model and all they could do is…
I was on the highway and had to slow down due to traffic. When car slowed down to 15km/hr, it suddenly/violently stopped as if someone hit me from behind. After stopping, I applied gas again, but car was very sluggish and never changed gears (felt like I was trying to accelerate starting with the 6th gear - I was in…
Other or unspecified
28 complaints · 14%Half of these problems showed up before 65,000 miles.
When turning off eng, via pressing the electronic start/stop button. The radio stays on. Unless you press the button to turn on the accessories, then pressing brake down, then moving the automatic shift lever from park to drive, to park again and pressing the start/stop button again, then the radio will turn off. This…
While driving on the freeway, my glass sunroof shattered. There was not any sort of object that fell through it, and it seems to have just been faulty.
Brakes
26 complaints · 13%Half of these problems showed up before 29,500 miles. Parts named most often: foundation components.
I started hearing a grinding noise coming from the back passenger side. I didn't realize it was my car the first few times it happened, thinking what could be wrong on a car less than 2 years old!?! A few days later, the noise became more regular when braking, and was grinding loudly at all stops! I took it to the…
The contact owns a 2013 Mazda CX-5. While driving, the contact heard an abnormal noise coming from the rear of the vehicle. Upon inspection, it was discovered that the rear brake rotor was deformed and damaged. The cause of the failure was not determined. Mazda of clear lake (20101 gulf fwy, webster, tx) and the…
Speed control
22 complaints · 11%Half of these problems showed up before 20,000 miles.
This has been happening for the last 2 years. I've taken it to 2 different Mazda dealerships for a total of 5 times and they cannot duplicate the issue or find any problems running diagnostics. My car has 50,000 miles on it and is a 2013 Mazda CX-5. When I bought it had 20,000 miles on it and I started noticing a few…
Was driving normally when all of the sudden engine light came on and other lights in the cluster came on and the vehicle did not shift. Could not pass 20 MPH. Had to stop the car and turn it off, later turn it on and just the engine light was lit. After getting home and letting the car cool down the problem went away.
Stability control
15 complaints · 8%Half of these problems showed up before 30,500 miles.
The traction control light came on and the tire pressure monitor light began to flash. It felt like car had downshifted a couple of gears. I lost forward power in all gears (engine revved, but no power to wheels through transmission). Fortunately we were just turning into an alley, so was able to park car off a main…
While on a very busy road, all of a sudden the accelerator stopped working and my speed began to drop rapidly. At the same time, the traction control warning light and tire pressure warning light came on. It was as if the car had completely lost power. I was able to coast to the side of the road and turn the car…
Body and structure
15 complaints · 8%Half of these problems showed up before 15,500 miles. Parts named most often: body.
Walked out to cracked windshield (1/4 way across vehicle) 6 months after purchased. Was told by dealer would not cover under warranty because of small nick at end of crack was thicker than dollar bill. 4 months later, discovered chip in windshield. During fix, crack protruded from chip and whole windshield had to be…
I received a safety recall of my Mazda cx5 in october 2016. It is recall 9916h lift gate stay damper concern. I have been calling the Mazda at the avenues , jacksonville, fl, to get it fixed since october. As of january 7, there are still no parts and they don't know when they will get parts.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Mazda CX-5 recalls
Body and structure: hatchback/liftgate
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began april 2017. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916h.
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2010-2013 mazda3 and mazdaspeed3 vehicles manufactured november 18, 2008, to june 8, 2013, 2012-2015 mazda5 vehicles manufactured october 26, 2010, to june 22, 2015, 2016 cx-3 vehicles manufactured june 1, 2015, to december 26, 2015, and 2013-2016 cx-5 vehicles manufactured december 15, 2011, to december 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2013 Mazda CX-5
- What are the most common problems with the 2013 Mazda CX-5?
- By NHTSA owner complaints: electrical (58 complaints, typically around 75,000 miles); engine (43 complaints, typically around 47,500 miles); transmission (38 complaints, typically around 34,000 miles).
- How many recalls does the 2013 Mazda CX-5 have?
- 1 recall listed by NHTSA, the latest from September 6, 2016 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Mazda CX-5?
- It is 5th of 15 CX-5 model years by number of complaints, with 194 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.