KnownCarProblems2018 Mazda CX-5 Problems and Recalls
Owners filed 351 complaints with NHTSA about the 2018 Mazda CX-5, most often about the engine (52% of complaints, typically around 28,000 miles). It is the 3rd most complained-about CX-5 model year since 2000 and has 3 recalls.
Most common 2018 Mazda CX-5 problems
Engine
182 complaints · 52%Half of these problems showed up before 28,000 miles.
I was driving on the highway and it was raining. I lost control of the vehicle, the steering wheel was spinning uncontrollably. I was advised I most likely hydroplaned. The vehicle finally slowed down and backed into a guardrail. Only the rim of the driver side back tire was damaged. The impact felt like the impact…
The contact owns a 2018 Mazda CX-5. While driving 20 MPH and below, the vehicle failed to accelerate. The contact had to depress the accelerator pedal with force to increase the speed. The contact took the vehicle to findlay Mazda (7760 eastgate road, henderson, nv 89011, ([phone]) to be repaired per NHTSA campaign…
Other or unspecified
58 complaints · 17%Half of these problems showed up before 7,000 miles.
On two separate occasions in the last month, during key on/startup/initialization, I will get an adaptive cruise control/aeb/lane keeping system failure. This is due to a fault in the camera module. Adaptive cruise control still works above 20 MPH indicating that the failure is in the camera module. Failure is latched…
Sudden windshield cracking 11-14-2018 our 2018 cx5 has 7500 miles and driving at night with very little traffic on the freeway in southern california the windshield just cracked from the center down approx. 5 inches , there is no sign that it was hit by a stone or rock . I have owned a 2015 Mazda cx5 and the same…
Transmission
42 complaints · 12%Half of these problems showed up before 2,000 miles.
The contact owns a 2018 Mazda CX-5. The contact stated while driving at low speeds, the vehicle stalled and was restarted. While the push-to-start was engaged, the vehicle revved up high, stalled, and restarted. Additionally, the air conditioner failed to operate as designed. The radio was also inoperable. The check…
Takata recall. I purchased a brand new Mazda CX-5 sport from a Mazda dealership on 6/4/2018. On 7/31/ 2018 the check engine light came on so I took it back to the dealership with only 2,357 on the odometer. My CX-5 was in the shop from 7/31/ 2018 until 8/10/ 2018, during the first car repair attempt, heritage Mazda…
Fuel system
39 complaints · 11%Half of these problems showed up before 34,000 miles. Parts named most often: delivery.
The contact owns a 2018 Mazda CX-5. The contact stated that on two separate occasions, the vehicle stalled with several unknown warning lights illuminated. The contact had taken the vehicle to the dealer on multiple occasions; however, the mechanic could not diagnose or service the failure. The contact then received…
The contact owns a 2018 Mazda CX-5. The contact stated that while in a parking lot, the vehicle failed to accelerate upon depression of the accelerator pedal. The fuel warning light was illuminated. The contact was able to drive the vehicle to the residence; however, the fuel gauge was fluctuating. The contact then…
Brakes
33 complaints · 9%Half of these problems showed up before 3,500 miles.
While light braking, car brakes jam... Causing unintended stop. Dangerous. At no time was a code flagged. Mentioned to girl at desk when in for service 3 times. When car when in for service. Ladt service I believe car was put on diagnostics. Was told nothing found. Because it happens so often, & dealership tells me…
12/26/2018 vehicle has 1500 miles on it. Dry clean pavement, 39 degrees f, at night. Slow speed, 15mph, normal braking in congested highway traffic, going straight, anti lock brake system activated and vehicle automatically braked very hard, vehicle behind struck our car from behind because they did not anticipate a…
Electrical
29 complaints · 8%On two separate occasions in the last month, during key on/startup/initialization, I will get an adaptive cruise control/aeb/lane keeping system failure. This is due to a fault in the camera module. Adaptive cruise control still works above 20 MPH indicating that the failure is in the camera module. Failure is latched…
First noticed in a shopping center parking lot. I was distracted by something and did not put car transmission shift control in park. I touched engine start/ stop switch and engine turns off as it should. I proceeded to exit the car and noticed it rolling away. Since I was still in car, I realized what happened an…
Driver assistance
17 complaints · 5%Parts named most often: warnings, automatic emergency braking, blind spot detection, assist.
The contact owns a 2018 Mazda CX-5. The contact stated that while driving at various speeds with the cruise control and the auto distance features activated, the vehicle would not accelerate while depressing the accelerator pedal. On several occasions while attempting to accelerate overtake a second vehicle, the speed…
Speed control
13 complaints · 4%Half of these problems showed up before 9,500 miles. Parts named most often: accelerator pedal, cables.
Made a slow right turn into a parking place to pick up my dogs at the groomer, when I applied brakes to stop, the car accelerated lurching forward. I then took my foot off the brake and reapplied instead of slowing down the car sped up and was only stopped when I hit a brick building. I had two dash warnings "front…
The contact owns a 2018 Mazda CX-5. When the engine was warmed up and the vehicle was placed in park, the accelerator pedal automatically dropped to the floorboard. The failure caused the vehicle to drive forward and the driver to lose control of the vehicle. The vehicle was taken to roger beasley Mazda georgetown…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2018 Mazda CX-5 recalls
Fuel system: fuel pump
Risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed july 18, 2022. Owners may contact mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 5321k.
Full defect summary
Mazda north american operations (mazda) is recalling certain 2018 mazda3, mazda6, 2019 cx-3, 2018-2019 mx-5, cx-5, cx-9, and 2019-2020 mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Transmission: control module (tcm/pcm/tecm)
Risk: An unexpected stall increases the risk of a crash.
Fix: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began august 20, 2019. Owners may contact mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719f.
Full defect summary
Mazda north american operations (mazda) is recalling certain 2018-2019 cx-5, mazda6, and 2019 mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Air bags: side/window
Risk: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Fix: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began july 31, 2018. Owners may contact mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 2718f.
Full defect summary
Mazda north american operations (mazda) is recalling certain 2018 mazda cx-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 226, "ejection mitigation."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2018 Mazda CX-5
- What are the most common problems with the 2018 Mazda CX-5?
- By NHTSA owner complaints: engine (182 complaints, typically around 28,000 miles); other or unspecified (58 complaints, typically around 7,000 miles); transmission (42 complaints, typically around 2,000 miles).
- How many recalls does the 2018 Mazda CX-5 have?
- 3 recalls listed by NHTSA, the latest from November 12, 2021 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2018 a bad year for the Mazda CX-5?
- It is the 3rd most complained-about CX-5 model year since 2000, with 351 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.