KnownCarProblems2014 Mazda CX-5 Problems and Recalls
Owners filed 377 complaints with NHTSA about the 2014 Mazda CX-5, most often about the electrical (35% of complaints, typically around 63,500 miles). It is the 2nd most complained-about CX-5 model year since 2000 and has 3 recalls.
Most common 2014 Mazda CX-5 problems
Electrical
132 complaints · 35%Half of these problems showed up before 63,500 miles. Parts named most often: ignition, instrument panel.
Sensor issues. We have had numerous sensor issues with the car including not being able to turn off the ignition when in park. Most recent problem is the sensor does not see that the car is in "p", so it will not allow the car to be turned off. Very dangerous! Numerous complaints to dealerships, but they will not pay…
Vehicle will not shut off completely when the start/off button is pushed. Accessories stay on. I see other complaints regarding this same problem to the shift switch part #kdy0-46-040. Have to jiggle shifter 10 to 15 times to get it to shut off.
Visibility and wipers
80 complaints · 21%Half of these problems showed up before 10,000 miles. Parts named most often: windshield, rearview mirrors/devices, sun/moon roof assembly, defroster/defogger/hvac system.
I had driven my 2014 CX-5 all day and had parked it in the garage for an hour. I left again and noticed a long crack in my windshield that wasn't there an hour before. There was a very tiny impact point, which under any other circumstances would not have cracked the windshield approx.15 inches. It seems like this…
One year and one month after purchase of my CX-5, the windshield began to crack down the direct center of the windshield, in line with the rain sensor and rear view mirror, to the center of the windshield. Over the next week, as I discussed terms with insurance and Mazda dealership to understand if windshield…
Other or unspecified
58 complaints · 15%Half of these problems showed up before 59,500 miles.
When I put my car in park and go to turn the car off, it won't turn off. I then have to put it in reverse and forcefully push forward and left (sometimes 5+ times) and then eventually it will allow me to turn off the car. I looked it up on the internet and I saw that there were many others having the same problem. My…
Happening more frequently, the car will not shut off: engine shuts down, but center console (radio console) does not shut off even when in park. Starting the car up again, shifting to another gear, putting back into park and then attempting to turn off again usually fixes issue but can take up to 10x to accomplish! If…
Transmission
50 complaints · 13%Half of these problems showed up before 50,000 miles. Parts named most often: automatic transmission.
The car slips gears - going from drive to neutral instantaneously without warning. This happens when the car is in motion and in drive. The indicator light says 'd' but the car's gear is in neutral. This has happened 3 times on streets at approx 40mph after making a 3 hour hwy trip.
The contact owns a 2014 Mazda CX-5. While driving approximately 30 MPH, the vehicle slipped into neutral and stopped without warning. The vehicle was taken to independence Mazda ([phone], located at 6735 e independence blvd, charlotte, nc 28212) to be diagnosed, but the failure could not be duplicated. The…
Engine
39 complaints · 10%Half of these problems showed up before 52,000 miles.
I was driving on a main road and all of a sudden it seems as if the car lost power (2014 Mazda CX-5 grand touring). I could not accelerate and a lot of the lights on the dash lit up (TPMS, traction control, check engine light). Thankfully I was only a mile from home and was able to turn around and make it home, but I…
When attempting to turn engine off, a warning light appears that shifter must be placed in "park" before turning off engine. Repeated attempts do not work. Many owners having similar problem. It is a defective parking sensor , part kdy0-46-040, but Mazda will not issue recall at this time and wants to charge several…
Body and structure
32 complaints · 9%Half of these problems showed up before 15,000 miles. Parts named most often: body.
Stress crack appeared from exact middle of top of windshield and spread down during the drive. Search on the internet reveals other Mazda CX-5 owners reporting same issue (especially like ours those with rain sensors and smart braking sensors which is the area of the windshield the crack started from for US). Internet…
The vehicle's dash started to rattle and making a crackling sound as vehicle is driven on uneven roads. This is dangerous due to the noise destructing a driver and the driver trying to locate the noise. There is many people who deal with this type of noise in this vehicle make and model and the manufacturer should be…
Brakes
23 complaints · 6%Half of these problems showed up before 35,000 miles. Parts named most often: foundation components.
The rear brake pads on my Mazda cx 5 grand touring model is worn out to (0.2 per dealer) at approx 34200 miles. Noticed this problem a few weeks back when the car started making a grinding noise from the rear. This is very unusual in my experience that a car which is about 2 years and 6 months old needs new brake pads…
The contact owns a 2014 Mazda CX-5. While driving 15 MPH, an abnormal sound was heard. The failure recurred randomly. The vehicle was taken to a dealer where the failure could not be diagnosed. The vehicle was not repaired. The failure was persistent. The vehicle was taken back to a dealer where it was diagnosed that…
Stability control
12 complaints · 3%Half of these problems showed up before 56,500 miles.
I was traveling about 35mph up a slight incline when the engine lost power and started shaking. The traction control system, tire monitoring, and check engine light all came on at the same time. The engine didn't have any power even when I pressed all the way on the accelerator I couldn't get it to go any faster than…
When I put my car in park, and try to turn off the car, the battery still stays on (radio, etc). I've had my car's selector switch replaced at a cost to me ($300) after the dealer said that was the problem. I am now having the problem again. I am a mom with 2 little kids and I am petrified of being stuck in this car…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Mazda CX-5 recalls
Body and structure: hatchback/liftgate
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began april 2017. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916h.
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2010-2013 mazda3 and mazdaspeed3 vehicles manufactured november 18, 2008, to june 8, 2013, 2012-2015 mazda5 vehicles manufactured october 26, 2010, to june 22, 2015, 2016 cx-3 vehicles manufactured june 1, 2015, to december 26, 2015, and 2013-2016 cx-5 vehicles manufactured december 15, 2011, to december 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Steering
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin may 20, 2016. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316d.
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2016 cx-3 vehicles manufactured june 1, 2015, to december 2, 2015, 2013-2014 mazda2 vehicles manufactured july 3, 2013, to august 8, 2014, 2014-2016 cx-5 vehicles manufactured january 19, 2013, to december 2, 2015, and 2013-2015 cx-9 vehicles manufactured december 6, 2012, to july 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Fuel system: filler pipe and cap
Risk: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Fix: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on february 25, 2016. Owners may contact mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216b.
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2014-2016 mazda cx-5 vehicles manufactured june 27, 2013, to february 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 301, "fuel system integrity."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2014 Mazda CX-5
- What are the most common problems with the 2014 Mazda CX-5?
- By NHTSA owner complaints: electrical (132 complaints, typically around 63,500 miles); visibility and wipers (80 complaints, typically around 10,000 miles); other or unspecified (58 complaints, typically around 59,500 miles).
- How many recalls does the 2014 Mazda CX-5 have?
- 3 recalls listed by NHTSA, the latest from September 6, 2016 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Mazda CX-5?
- It is the 2nd most complained-about CX-5 model year since 2000, with 377 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.