KnownCarProblems2019 Mazda CX-5 Problems and Recalls
Owners filed 271 complaints with NHTSA about the 2019 Mazda CX-5, most often about the engine (49% of complaints, typically around 31,000 miles). It is 4th of 15 CX-5 model years by number of complaints and has 2 recalls.
Most common 2019 Mazda CX-5 problems
Engine
134 complaints · 49%Half of these problems showed up before 31,000 miles.
The contact owns a 2019 Mazda CX-5. The contact stated while driving 35 MPH, the vehicle was smoking. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that there was oil leaking from…
Vehicle having significant drop in power output in 1st and 2nd gear when ambient temperatures below freezing. Issue resolves when finally shifting to 3rd gear, but lack of predictable response when merging is unsettling.
Other or unspecified
50 complaints · 19%Half of these problems showed up before 2,500 miles.
While driving on the highway with very light snow falling and less than an inch of wet on the road, the "front radar blocked" message appeared! Upon later research into the Mazda owner's manual it indicates the following systems were not functioning: Mazda radar cruise control (mrcc) Mazda radar cruise control with…
The vehicle was parked outside, behind my house off of an alley in a private parking space where it had been unmoved for three days. It had snowed over the past two days. The temperature was in the 20's. The car is two months old (1171 miles). I raised the rear hatch to retrieve a snow brush. Rear hatch closed. I…
Electrical
46 complaints · 17%Half of these problems showed up before 3,000 miles. Parts named most often: instrument cluster/panel.
Significant safety issue--the entire dash and middle screen goes black, all music stops playing, the apple care play doesn't work, attached iphone sometimes goes blank. Must pull over and restart the vehicle. Previously at Mazda of orem (utah) for recall and this same issue. Returned today--9/1 8/19, dealer no idea…
The contact owns a 2019 Mazda CX-5. The contact stated while driving 40 MPH with the accelerator pedal depressed and shifting from second to third gear, the engine revved up, hesitated, and lost motive power. The contact was able to restart the vehicle. The check engine warning light was illuminated. The contact also…
Transmission
32 complaints · 12%Brought it in nov 2020 regarding smells and engine issues as well as alignment. Neither were taken care of. Then march 2021,engine was leaking fluid and smoking, and the engine needed to be replaced at 20k. Did not provide a rental until later that week. After a month, I got my car back. After leaving the engine…
Fuel system
21 complaints · 8%Vehicle having significant drop in power output in 1st and 2nd gear when ambient temperatures below freezing. Issue resolves when finally shifting to 3rd gear, but lack of predictable response when merging is unsettling.
The contact owns a 2019 Mazda cx5. The contact received notification of NHTSA campaign number 21v875000(fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available and would not be available until mid-summer.…
Driver assistance
17 complaints · 6%Parts named most often: automatic emergency braking, warnings, adaptive cruise control, assist.
Speed control
12 complaints · 4%Half of these problems showed up before 2,000 miles. Parts named most often: accelerator pedal.
Car accelerates by it self from standing stop.pulling out of parking stall shifting to drive car accelerates till I press brake twice. Then after slowly driving over speed bump car accelerated up to 25 to 30 MPH till I pressed brake twice . Car new has 1800 miles
Mrcc (Mazda radar cruise control) will unexpectedly decrease vehicle speed when in a turn even if not following another vehicle. Speed decrease happens regardless of vehicle speed. Amount of decrease is severe depending on "sharpness" of the turn, but will happen even on gentle sweeping turns on an interstate highway.…
Visibility and wipers
10 complaints · 4%Parts named most often: sun/moon roof assembly.
Windscreen stress crack 12 - 15 inch upper end. No visible external damage cause, no evidence of debris damage. Appears as material defect, many similar repeating complaints on the net. Mazda refuses to replace under warranty, refuses to inspect.
The contact owns a 2019 Mazda CX-5. The contact stated while driving at approximately 75 MPH with the sunroof opened in the vent position, and the rear windows and driver's side and passenger windows opened, the contact stated he heard an abnormal sound like a gunshot and the sunroof glass shattered, and pieces of…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Mazda CX-5 recalls
Fuel system: fuel pump
Risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed july 18, 2022. Owners may contact mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 5321k.
Full defect summary
Mazda north american operations (mazda) is recalling certain 2018 mazda3, mazda6, 2019 cx-3, 2018-2019 mx-5, cx-5, cx-9, and 2019-2020 mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Engine
Risk: An unexpected stall increases the risk of a crash.
Fix: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began august 20, 2019. Owners may contact mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719f.
Full defect summary
Mazda north american operations (mazda) is recalling certain 2018-2019 cx-5, mazda6, and 2019 mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2019 Mazda CX-5
- What are the most common problems with the 2019 Mazda CX-5?
- By NHTSA owner complaints: engine (134 complaints, typically around 31,000 miles); other or unspecified (50 complaints, typically around 2,500 miles); electrical (46 complaints, typically around 3,000 miles).
- How many recalls does the 2019 Mazda CX-5 have?
- 2 recalls listed by NHTSA, the latest from November 12, 2021 (fuel system). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Mazda CX-5?
- It is 4th of 15 CX-5 model years by number of complaints, with 271 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.