KnownCarProblems2017 Mazda CX-5 Problems and Recalls
Owners filed 150 complaints with NHTSA about the 2017 Mazda CX-5, most often about the electrical (29% of complaints, typically around 4,000 miles). It is 6th of 15 CX-5 model years by number of complaints and has 1 recall.
Most common 2017 Mazda CX-5 problems
Electrical
44 complaints · 29%Half of these problems showed up before 4,000 miles.
The contact owns a 2017 Mazda CX-5. While driving approximately 5 MPH in bumper-to-bumper traffic, the seat heater became very hot. In an attempt to turn down the seat heater, where the switch button was "exactly an inch" from the ignition switch, the contact unintentionally hit the ignition switch button and caused…
The back up camera fails to operate at times for a day or half a day. Sometimes it appears black and other it just shows the volume with an x over it, but no picture of the rear. I have checked each time and there is nothing blocking the camera in the rear. The first time it occurred there was just a few thousand…
Other or unspecified
35 complaints · 23%Half of these problems showed up before 10,500 miles.
While driving my 2017 Mazda CX-5, the smart city brake support (scbs) indicator illuminates on the dash. This has happened multiple times over the past several months, on clear, sunny days and in rain and/or snow; on city streets and highways. The rate of driving speed varies from approx 10 to 65 MPH. The indicator…
Rear backup camera failed. Vehicle was started and shifted to reverse. Camera failed to display on dash screen as it normally does. Manually checked camera located center rear of vehicle. No signs of damage or loose fittings etc. Vehicle has not been involved in a crash. Stopped engine, restarted several times. Camera…
Engine
17 complaints · 11%Half of these problems showed up before 66,000 miles.
The contact owns a 2017 Mazda CX-5. The contact stated while driving 20 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The vehicle was not drivable. The contact towed the vehicle to her daughter's residence. The contact then towed the vehicle to a local dealer, where it was…
Without any warning, while driving on a highway at approximately 65 MPH, the car suddenly stalled. Thankfully, on both occasions, I was able to avoid an accident and pull over to the side of the road. Coincidentally, I also own a 2018 Mazda CX-5 and in october of 2019, I received a recall notice (3719f, NHTSA…
Fuel system
16 complaints · 11%Half of these problems showed up before 40,000 miles.
Without any warning, while driving on a highway at approximately 65 MPH, the car suddenly stalled. Thankfully, on both occasions, I was able to avoid an accident and pull over to the side of the road. Coincidentally, I also own a 2018 Mazda CX-5 and in october of 2019, I received a recall notice (3719f, NHTSA…
Driving on expressway 65mph with just under a quarter tank of gas and engine cut off on its own. My son was able to pull off to the side of the road, but was very dangerous as it was a very busy highway. I feel that the fuel pump is defective at highway speeds. Had vehicle immediately towed to closest dealer. I was…
Brakes
14 complaints · 9%Half of these problems showed up before 7,000 miles.
When stopping my vehicle, my brake pedal tends to 'bleed' downward, to the point where it is below the level of the gas pedal. The result is I sometimes wind up hitting both the accelerator pedal and brake pedals at once. I've never had another car where this can happen. This is dangerous and terrifying when braking…
Yesterday my wife tried to stop our cx5 in our driveway but it kept a slow glide for a few yards thus crashing into our garage door. Shifting into park a 2nd time (1st time didn't work) and pounding the brake pedal finally stopped the vehicle after pushing in the garage door a few feet. Engine remained in low idle (no…
Visibility and wipers
13 complaints · 9%Half of these problems showed up before 30,000 miles. Parts named most often: windshield.
While driving down the highway in my 2017 cx5, the sunroof exploded sending glass throughout the car. It was a sunny day, and no apparent debris flew up from the road. Extremely scary incident.
I have a 2017 Mazda cx5 touring model, with 39k miles. The windshield wipers failed on 10/16/2020. My dealer picked up my car today, and determined that the body control module failed. Since my car was out of original warranty, I had to pay the $100 deductible from the extended warranty purchased when the care was…
Body and structure
12 complaints · 8%Half of these problems showed up before 19,000 miles. Parts named most often: body.
2017 Mazda CX-5 with soul red metallic paint, only 19000 miles is exhibiting small chips in the paint. We are noticing chips on the hood, roof, front side panels and doors. Normal driving conditions in upstate ny. We had a 2014 CX-5 with the same color and this did not have the same problem. We even paid an extra $595…
The contact owns a 2017 Mazda CX-5. The contact stated that while driving at 70 MPH, the rear passenger over sender detached from the vehicle. The contact took the vehicle to a dealer (fairway Mazda located at 10101 abercorn extention, savannah, ga 31406 phone number [phone]) who did not determine the failure. The…
Transmission
11 complaints · 7%My car unexpectedly accelerated once about a month ago.and today 10/18/2018 in parking both times. I avoided hiting a vehicle each time by quickly stomping on my brakes.today I touched another car.luck had in stopped in time with no damage. I was parking rearward the first time and forward today 10/18/2018 in…
The contact owns a 2017 Mazda CX-5. The contact stated while the vehicle was parked, there was an abnormal sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the rear differential needed to be replaced. The vehicle…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2017 Mazda CX-5 recalls
Equipment: trailer hitches
Risk: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin january 20, 2018. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617k.
Full defect summary
Mazda north american operations (mazda) is recalling certain 2017 cx-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2017 Mazda CX-5
- What are the most common problems with the 2017 Mazda CX-5?
- By NHTSA owner complaints: electrical (44 complaints, typically around 4,000 miles); other or unspecified (35 complaints, typically around 10,500 miles); engine (17 complaints, typically around 66,000 miles).
- How many recalls does the 2017 Mazda CX-5 have?
- 1 recall listed by NHTSA, the latest from November 21, 2017 (equipment). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2017 a bad year for the Mazda CX-5?
- It is 6th of 15 CX-5 model years by number of complaints, with 150 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.