KnownCarProblems2020 Mazda CX-5 Problems and Recalls
Owners filed 107 complaints with NHTSA about the 2020 Mazda CX-5, most often about the electrical (28% of complaints, typically around 2,500 miles). It is 9th of 15 CX-5 model years by number of complaints.
Complaints107
Recalls0
Crashes reported10
Fires reported0
Injuries reported6
Most common 2020 Mazda CX-5 problems
Electrical
30 complaints · 28%Half of these problems showed up before 2,500 miles. Parts named most often: adas, ignition.
The contact owns a 2020 Mazda CX-5. The contact stated that while the vehicle was parked in the driveway of her residence, the vehicle failed to start. The contact contacted an independent mechainc who arrived at the residence and jump started the vehicle. The vehicle was taken to maxon Mazda (2329 rte 22 w, union, nj…
Dashboard lights have gone off then back on while driving on the highway & local roads several times. Also concerned as to what else this issue affects & not sure if daylight running lights are on or off at this time or other electrical elements. Not sure the cause of this possible short in the system in addition to a…
Other or unspecified
25 complaints · 23%On oct. 6, 2020, while driving north on I-95 in virginia, nearing exit 133, our sun roof suddenly and spontaneously exploded outward. We were traveling at about 50-60 MPH and slowing to leave the highway at exit 133. Our car is a 2020 Mazda CX-5, purchased in july 2020. We have less than 4,000 miles on the car. There…
Massive oil leak near the engine and the cylinder head needs to be replaced because it is defective. This is a 2020 vehicle. The gasket kit and the engine are on backorder so my car is at the shop for an undetermined amount of time on the order of potentially several months!
Engine
18 complaints · 17%Massive oil leak near the engine and the cylinder head needs to be replaced because it is defective. This is a 2020 vehicle. The gasket kit and the engine are on backorder so my car is at the shop for an undetermined amount of time on the order of potentially several months!
The contact owns a 2020 Mazda CX-5. The contact stated that while the brake pedal was depressed stopped at a light, he noticed that the vehicle moved forward and the RPM was fluctuating from 600-1,000. No warning light was illuminated. The vehicle was taken to the dealer where the failure was duplicated; however, the…
Driver assistance
15 complaints · 14%Parts named most often: automatic emergency braking, warnings, blind spot detection, adaptive cruise control.
The contact owns a 2020 Mazda CX-5. The contact noticed that while driving at approximately 70 MPH, the passenger blind spot monitoring light and sound failed to operate. The contact mentioned that the vehicle failed to let her know when a vehicle was nearby her. The vehicle was taken to the dealer where they reset…
Brakes
14 complaints · 13%Parts named most often: antilock.
Transmission
8 complaints · 8%Parts named most often: automatic transmission.
The contact owns a 2020 Mazda CX-5. The contact stated that the vehicle jerked abnormally while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where the vehicle was diagnosed with transmission failure. The manufacturer was notified by the dealer about the…
The contact owned a 2020 Mazda CX-5. The contact stated that while driving under 45 MPH, the TCM received a false data sensor warning, causing the vehicle to enter limp mode. The contact stated that during the failure, the smart brake feature, adaptive cruise control, and other unknown ads features and warning lights…
Speed control
6 complaints · 6%Parts named most often: cruise control.
The contact owns a 2020 Mazda CX-5. The contact stated that while the cruise control was activated and driving 65 MPH in the middle lane of a busy six-lane highway, the contact depressed the accelerator pedal, and the vehicle was suddenly stalled and coasted to a complete stop in the middle of the highway. The contact…
Body and structure
6 complaints · 6%Parts named most often: body.
The auto lift gate opens on its own. We just bought this in july and have found it opened on at least 4 occasions. Once outside and the other times in the garage. It opened in the garage and did not realize it when I pushed the garage door opener. It was abutted against the door and caused damage to the lift gate. It…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2020 Mazda CX-5 recalls
NHTSA lists no recalls for this model year.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2020 Mazda CX-5
- What are the most common problems with the 2020 Mazda CX-5?
- By NHTSA owner complaints: electrical (30 complaints, typically around 2,500 miles); other or unspecified (25 complaints); engine (18 complaints).
- How many recalls does the 2020 Mazda CX-5 have?
- NHTSA lists no recalls for the 2020 Mazda CX-5. Check your VIN at nhtsa.gov/recalls in case one is issued later.
- Is the 2020 a bad year for the Mazda CX-5?
- It is 9th of 15 CX-5 model years by number of complaints, with 107 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.