KnownCarProblems2015 Mazda CX-5 Problems and Recalls
Owners filed 133 complaints with NHTSA about the 2015 Mazda CX-5, most often about the body and structure (20% of complaints, typically around 45,000 miles). It is 8th of 15 CX-5 model years by number of complaints and has 3 recalls.
Most common 2015 Mazda CX-5 problems
Body and structure
27 complaints · 20%Half of these problems showed up before 45,000 miles. Parts named most often: body.
The contact owns a 2015 Mazda CX-5. While driving at a slow rate of speed, a loud abnormal rattling noise could be heard under the front end of the vehicle. There were no warning indicators illuminated. The dealer diagnosed that a squeaking noise was caused by a damaged bolt by the windshield. The vehicle was…
The contact owns a 2015 Mazda CX-5. The contact stated that the liftgate independently fell and struck the contact's daughter in the head. Medical attention was not received. The contact received notification of NHTSA campaign number: 16v644000 (structure). The parts to do the repair were unavailable. The contact…
Transmission
19 complaints · 14%Half of these problems showed up before 60,000 miles.
After a 700 mile trip from arizona to california on the highway, my Mazda's CX-5 would no longer accelerate. When pressing the accelerator and reaching 5 MPH the car would suddenly feel as if it were breaking, causing the car to lurch forward. This occurred when trying to drive down the street. Imagine if this were to…
Transmission failed at 63,537 miles. After being told the repair would cost $5,400 I asked would I be getting the same transmission that failed. The service advisor had contacted Mazda tech support and said "no, we've discovered the problem in your transmission and it has been corrected in the new ones". Mazda knows…
Other or unspecified
16 complaints · 12%Half of these problems showed up before 41,000 miles.
We were driving across wyoming on the interstate with the cruise control on at 75mph. Suddenly there was a violent shake in the car like the engine was locking up. We tried to pull off the highway and it did it again as we were pulling over. When we got the car stopped the check engine light was on and a message on…
Driving normally, suddenly at an on-ramp, car would no longer accelerate. I hit the gas a couple times and engine just revved, and the car was jerky as if struggling to change gear. Anything over 3,000 RPM it would not drive. I also noticed electrical problems with radio and lights at the same time. Thankfully, I was…
Visibility and wipers
16 complaints · 12%Half of these problems showed up before 4,500 miles. Parts named most often: windshield, power window devices and controls, sun/moon roof assembly.
Cracked windshield we were filling up gas at a gas station & suddenly we heard a pop sound. I tried to go around the car & see what happened but did not notice anything. The car was still pumping gas when this happened. Next day, there was nothing in the morning but after parking at work for couple hours & coming back…
Car sat for approx 4 hours while visiting relatives, on my home I noticed a crack approx 8-10" long in the middle of the windshield, from the base under the wipers up towards the middle of the windshield curving towards the drivers side at almost a 90 degree angle at the end. There are no marks that look like anything…
Engine
15 complaints · 11%Half of these problems showed up before 46,500 miles.
The contact owns a 2015 Mazda CX-5. While driving 30 MPH, the vehicle stalled without warning and lost power completely. The contact was able to coast the vehicle into a parking lot. The contact restarted the vehicle and several bsm off, tire pressure monitoring system warning light, tcs/dsc indicators remained…
My vehicle heater core has pluged up after 48,000 miles. I cant drive in cool weather do to fog windshields. This is a hug problem with mazdas CX-5 between 2014 and 2016.
Brakes
14 complaints · 11%Half of these problems showed up before 33,000 miles.
I was parking my Mazda cx5 in a spot at a shopping center and when I touched the brake with my right foot and went to shift car into park, it suddenly accelerated full speed, making a vroom sound, jumping the curb and smashing into a brick post (luckily I hit the post and not a person!). I don't know if it's a…
The front brakes on my car would not pass pa state inspection because of severe rust on the piston side of both front rotors. The outer surfaces of the rotors were fine. All of the pads were at 50% for wear. The vehicle is three years old, bought new, and has 38,000 miles of mixed driving. The dealer contacted the…
Speed control
12 complaints · 9%Half of these problems showed up before 27,500 miles.
The contact owns a 2015 Mazda CX-5. While at a stop light, the vehicle began to accelerate without the contact depressing the accelerator pedal. The contact turned off and restarted the vehicle. The contact called lynchburg Mazda who stated that they were unfamiliar with the failure. The contact also contacted the…
The contact owns a 2015 Mazda CX-5. While driving at approximately 65 MPH, the vehicle's speed suddenly decreased to 40 MPH without any warning. The failure recurred on multiple occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The…
Electrical
8 complaints · 6%Half of these problems showed up before 46,000 miles. Parts named most often: horn.
Driving normally, suddenly at an on-ramp, car would no longer accelerate. I hit the gas a couple times and engine just revved, and the car was jerky as if struggling to change gear. Anything over 3,000 RPM it would not drive. I also noticed electrical problems with radio and lights at the same time. Thankfully, I was…
3 weeks ago, the drivers side seat bottom quit working at the same time the seat back is running super hot (as I choose the lowest level selection button). It's so hot, it feels like it's 'burning'. So I turn it off. Even after 10 minutes of turning this off, it is still running hot to warm. It does not turn off or…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Mazda CX-5 recalls
Body and structure: hatchback/liftgate
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began april 2017. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916h.
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2010-2013 mazda3 and mazdaspeed3 vehicles manufactured november 18, 2008, to june 8, 2013, 2012-2015 mazda5 vehicles manufactured october 26, 2010, to june 22, 2015, 2016 cx-3 vehicles manufactured june 1, 2015, to december 26, 2015, and 2013-2016 cx-5 vehicles manufactured december 15, 2011, to december 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Steering
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin may 20, 2016. Owners may contact mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316d.
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2016 cx-3 vehicles manufactured june 1, 2015, to december 2, 2015, 2013-2014 mazda2 vehicles manufactured july 3, 2013, to august 8, 2014, 2014-2016 cx-5 vehicles manufactured january 19, 2013, to december 2, 2015, and 2013-2015 cx-9 vehicles manufactured december 6, 2012, to july 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Fuel system: filler pipe and cap
Risk: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Fix: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on february 25, 2016. Owners may contact mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216b.
Full defect summary
Mazda north american operations (mazda) is recalling certain model year 2014-2016 mazda cx-5 vehicles manufactured june 27, 2013, to february 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 301, "fuel system integrity."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2015 Mazda CX-5
- What are the most common problems with the 2015 Mazda CX-5?
- By NHTSA owner complaints: body and structure (27 complaints, typically around 45,000 miles); transmission (19 complaints, typically around 60,000 miles); other or unspecified (16 complaints, typically around 41,000 miles).
- How many recalls does the 2015 Mazda CX-5 have?
- 3 recalls listed by NHTSA, the latest from September 6, 2016 (body and structure). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Mazda CX-5?
- It is 8th of 15 CX-5 model years by number of complaints, with 133 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.