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2009 Mercedes-Benz E350 Problems and Recalls

Owners filed 64 complaints with NHTSA about the 2009 Mercedes-Benz E350, most often about the fuel system (52% of complaints, typically around 92,000 miles). It is 9th of 22 E350 model years by number of complaints and has 4 recalls.

Complaints64
Recalls4
Crashes reported2
Fires reported4
Injuries reported5

Most common 2009 Mercedes-Benz E350 problems

  1. Fuel system

    33 complaints · 52%

    Half of these problems showed up before 92,000 miles. Parts named most often: delivery, storage.

    At approximately 11:50 a.m. On tuesday, february 11, 2020, I pulled out of our driveway onto spruce dr. Nw, going south and the car immediately started accelerating on its own, careening down spruce dr. Nw. I was desperately trying to miss parked cars on the street but my car was moving faster and faster, out of…
    Owner report to NHTSA, 2020, at 86,345 miles
    Vehicle has strong external gas oder emanating from the driver's rear passenger side and is more prevelant after fill up and parking it. It is a concern to my safety that gasoline may be leaking and a electrical spark or impact can result in a fire/explosion.
    Owner report to NHTSA, 2018, at 98,000 miles
  2. Seats

    6 complaints · 9%

    Half of these problems showed up before 69,500 miles. Parts named most often: front assembly.

    The contact owns a 2009 Mercedes-Benz E350. The contact stated while driving 30 MPH, the contact felt heat coming from the rear of the front driver seat and noticed smoke coming from the rear of the seat, causing the back of the driver’s seat to catch on fire. The contact was to pull over and noticed that the back…
    Owner report to NHTSA, 2022, at 38,000 miles
    On thursday afternoon, october 1 the driver's seat of my 2009 e350w mercedes benz burst into flames while I was driving. The heat and flames from the fire burned my shirt. My left side was also burned. Since I was traveling at 35 MPH, I was able to pull over safely, leap from the car and put out the fire. It was only…
    Owner report to NHTSA, 2015, at 37,770 miles
  3. Air bags

    6 complaints · 9%

    The contact owns a 2009 mercedes benz E350. The contact stated that while driving approximately 35 MPH the vehicle crashed into a second vehicle. During the crash the front end was severely damaged but the air bags did not deploy. In addition the front driver side seat belt malfunctioned causing the driver to make…
    Owner report to NHTSA, 2020, at 26,370 miles
  4. Engine

    5 complaints · 8%

    The contacts owns a 2009 mercedes benz E350. The contact stated that the vehicle failed to start without warning. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 45,000.
    Owner report to NHTSA, 2015, at 45,000 miles
    I was driving my mercedes E350 on I-95 north bound somewhere near philadelphia. My family including my wife and my two sons were also on the car. Somehow, all of sudden, the vehicle was not under control, which is, the vehicle quickly slowed down and despite the fact that I kept pressing the gas pedal, the vehicle did…
    Owner report to NHTSA, 2015, at 63,000 miles
  5. Body and structure

    3 complaints · 5%

    Parts named most often: body.

    Tl contact owns a 2009 mercedes benz E350. The contact stated that the undercarriage shield became lodged on parking bumpers and other road objects. The shield caused the bumper to fracture from the vehicle whenever it became lodged on an object. The dealer advised the contact to drive cautiously. The vehicle was…
    Owner report to NHTSA, 2010, at 1,000 miles
    The contact owns a 2009 Mercedes-Benz E350. The contact was driving 1 MPH and attempting to park the vehicle when the bumper became caught onto the cement barrier. The contact attempted to reverse but to no avail. She then lifted the bumper to release the vehicle from the cement barrier. She stated there was a flap…
    Owner report to NHTSA, 2010, at 1,000 miles
  6. Electrical

    3 complaints · 5%

    Parts named most often: instrument panel.

    The contacts owns a 2009 mercedes benz E350. The contact stated that the vehicle failed to start without warning. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 45,000.
    Owner report to NHTSA, 2015, at 45,000 miles
    I was driving my mercedes E350 on I-95 north bound somewhere near philadelphia. My family including my wife and my two sons were also on the car. Somehow, all of sudden, the vehicle was not under control, which is, the vehicle quickly slowed down and despite the fact that I kept pressing the gas pedal, the vehicle did…
    Owner report to NHTSA, 2015, at 63,000 miles
  7. Suspension

    3 complaints · 5%

    Called mercedes corporate re this problem and they deined there is a recal. Not true Mercedes-Benz USA is recalling 2007-2009 E350 4matic wagons warns the u.s. National highway traffic safety administration. About 3,600 of the E350 wagons have a load leveling rear suspension system that may fail, reducing a driver's…
    Owner report to NHTSA, 2017, at 10,000 miles
  8. Seat belts

    3 complaints · 5%

    The contact owns a 2009 mercedes benz E350. The contact stated that while driving approximately 35 MPH the vehicle crashed into a second vehicle. During the crash the front end was severely damaged but the air bags did not deploy. In addition the front driver side seat belt malfunctioned causing the driver to make…
    Owner report to NHTSA, 2020, at 26,370 miles
    The contact owns a 2009 Mercedes-Benz E350. The contact stated that the driver's side seat belt warning light would illuminate on the instrument panel despite the seat belt being in operation and securely fastened. The contact took the vehicle to an independent mechanic who informed him that the seat belt buckle was…
    Owner report to NHTSA, 2021, at 112,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2009 Mercedes-Benz E350 recalls

  1. Visibility and wipers: sun/moon roof assembly

    NHTSA 24V874000 · November 19, 2024 · 33,456 vehicles

    Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed january 10, 2025. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22v-954. Mbusa's number for this recall is 2024120001/2/3.

    Full defect summary

    Mercedes-benz USA, llc (mbusa) is recalling certain 2001-2011 c-class, clk, e-class, and cls vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

  2. Visibility and wipers: sun/moon roof assembly

    NHTSA 22V954000 · December 23, 2022 · 131,653 vehicles

    Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

    Fix: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed february 3, 2023. Owners may contact mbusa customer service at 1-800-367-6372. This recall expands NHTSA recall number 19v-918. Mbusa's numbers for this recall are 2023010004, 2023010005, and 2023010006.

    Full defect summary

    Mercedes-benz USA, llc (mbusa) is recalling certain 2001-2011 c-class, clk, e-class, and cls vehicles. Please refer to mbusa's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

  3. Visibility and wipers: sun/moon roof assembly

    NHTSA 19V918000 · December 20, 2019 · 747,928 vehicles

    Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

    Fix: Mbusa will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began july 10, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020040011.

    Full defect summary

    Mercedes-benz USA, llc. (mbusa) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v918-4126.pdf

  4. Suspension: rear

    NHTSA 12V264000 · June 12, 2012 · 3,613 vehicles

    Risk: If this occurs, the driver may have reduced vehicle control, increasing the risk of a crash.

    Fix: Mercedes-benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on september 7, 2012. Owners may contact mercedes-benz at 1-800-367-6372.

    Full defect summary

    Mercedes-benz is recalling certain model year 2007-2009 e350 4matic wagon vehicles manufactured from july 1, 2006, through april 30, 2009. A connecting rod for the load leveling rear suspension system may fail.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

Questions about the 2009 Mercedes-Benz E350

What are the most common problems with the 2009 Mercedes-Benz E350?
By NHTSA owner complaints: fuel system (33 complaints, typically around 92,000 miles); seats (6 complaints, typically around 69,500 miles); air bags (6 complaints).
How many recalls does the 2009 Mercedes-Benz E350 have?
4 recalls listed by NHTSA, the latest from November 19, 2024 (visibility and wipers). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2009 a bad year for the Mercedes-Benz E350?
It is 9th of 22 E350 model years by number of complaints, with 64 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Mercedes-Benz E350 years

Mercedes-Benz E350 problems by year