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2015 Mercedes-Benz E350 Problems and Recalls
Owners filed 31 complaints with NHTSA about the 2015 Mercedes-Benz E350, most often about the electrical (16% of complaints). It is 11th of 22 E350 model years by number of complaints and has 6 recalls.
Most common 2015 Mercedes-Benz E350 problems
Electrical
5 complaints · 16%The contact owns a 2015 Mercedes-Benz E350. While driving approximately 42 MPH, the blind stop detection monitoring system and other unknown warning indicators malfunctioned. In addition, the steering wheel was difficult to turn to the right. Also, while the brake pedal was depressed, the brakes failed to operate and…
The collision prevention assist module warning light came on. Collision assist was inoperative. This can lead to loss of acceleration and braking. I took the vehicle to local dealership, mercedes benz of arcadia, who performed a software update and charged $205.oo. This is a safety issue and should be a recall and…
Steering
5 complaints · 16%The contact owns a 2015 Mercedes-Benz E350. While driving approximately 42 MPH, the blind stop detection monitoring system and other unknown warning indicators malfunctioned. In addition, the steering wheel was difficult to turn to the right. Also, while the brake pedal was depressed, the brakes failed to operate and…
The contact owns a 2015 Mercedes-Benz E350. The contact stated that while his daughter was driving at various speeds, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact…
Wheels and tires
5 complaints · 16%Defective continental tire with sidewall bubbles on six month old 2015 mercedes benz E350. Mercedes benz of buckhead acknowledged the tire was defective and replaced it at no cost.
I ran over an unavoidable moderate sized city street pot hole at low speed while braking and the front passenger side tire deflated. Another original tire was defective and developed a sidewall bubble in september and the dealer replaced it for free. Then I was instructed to inflate the tires to 40 psi and I have been…
Brakes
4 complaints · 13%The contact owns a 2015 Mercedes-Benz E350. While driving approximately 42 MPH, the blind stop detection monitoring system and other unknown warning indicators malfunctioned. In addition, the steering wheel was difficult to turn to the right. Also, while the brake pedal was depressed, the brakes failed to operate and…
Body and structure
4 complaints · 13%Parts named most often: body, frame and members.
The contact owns a 2015 Mercedes-Benz E350. The contact stated while the vehicle was receiving routine maintenance, the mechanic noticed that the subframe was rusted. The dealer stated that the subframe needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the manufacturer stated that…
Other or unspecified
3 complaints · 10%Exploding front panoramic rood glass panel part # 212-780-11-21 sliding rood panel. Driving down highway road 50 mile an hour no rocks or other cars. Window panel exploded like hearing a gun shot sound. Window is in approximately a million small pieces. Inside temperature 75 degrees, outside 20 degrees f. No injuries.…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Mercedes-Benz E350 recalls
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Air bags: frontal
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wago
Electrical: software
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Steering: electric power assist system
Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Fix: Mbusa will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began october 13, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2013-2015 sl550, 2013-2014 sl63 amg, 2014-2016 e350, 2014 e350 cabriolet, e350 coupe, 2014-2015 s550, 2015 e350 bluetec, 2015-2016 e400, 2016 e550 coupe, and maybach s600 vehicles manufactured august 23, 2012, to august 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Body and structure: hood
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Fix: Mbusa will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began march 6, 2015. Owners may contact mbusa customer service at 1-201-573-5339. Mbusa's number for this recall is 2015020001.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2013-2015 e350 sedan, e350 4matic sedan, e350 4matic station wagon, e400 hybrid sedan, cls 550 cgi, and cls550 4matic, 2013-2014 e550 4matic sedan, 2013 e63 sedan, e63 station wagon and cls63, 2014-2015 cls63 4matic, e63 4matic sedan, e63 4matic sedan "s", and e63 4matic station wagon, 2015 cls400, 2015 e400 sedan, e400 4matic sedan and cls400 4matic and 2014 cls63 "s". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Seat belts: buckle assembly
Risk: If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
Fix: Mbusa will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began february 2, 2015. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2014120006.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2015 e250 diesel, e250 blue tec 4 matic, e350 sedan, e350 sedan 4 matic, e350 wagon 4 matic, e400 sedan, e400 sedan 4 matic, e63 sedan, and e63 wagon vehicles manufactured october 8, 2014, to october 24, 2014. In the affected vehicles, the double seat belt buckle for the middle position of the rear passenger seat could fail under loading experienced in a severe frontal crash.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Rear brake line failure
Summary
On april 10, 2020, NHTSA's office of defects investigation (odi) received a defect petition from mr. Surjit singh alleging premature corrosion of the rear brake lines in his 2013 mercedes-benz e350 sedan. The petitioner states that he was recently informed by a mercedes dealer service department that his car had severely rusted brake lines that need[ed] to be replaced immediately at a cost of about $3300. He further stated that the dealer service advisor informed him that he had seen the issue on many cars like his. The petitioner requested ?that NHTSA launch an investigation into this serious issue of rusting brake lines on [his] 2013 mercedes e350.? The brake line corrosion reported by the
Questions about the 2015 Mercedes-Benz E350
- What are the most common problems with the 2015 Mercedes-Benz E350?
- By NHTSA owner complaints: electrical (5 complaints); steering (5 complaints); wheels and tires (5 complaints).
- How many recalls does the 2015 Mercedes-Benz E350 have?
- 6 recalls listed by NHTSA, the latest from November 1, 2019 (infotainment and connectivity). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Mercedes-Benz E350?
- It is 11th of 22 E350 model years by number of complaints, with 31 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.