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2016 Mercedes-Benz E350 Problems and Recalls
Owners filed 51 complaints with NHTSA about the 2016 Mercedes-Benz E350, most often about the electrical (18% of complaints, typically around 41,000 miles). It is 10th of 22 E350 model years by number of complaints and has 5 recalls.
Most common 2016 Mercedes-Benz E350 problems
Electrical
9 complaints · 18%Half of these problems showed up before 41,000 miles. Parts named most often: ignition.
The contact owns a 2016 Mercedes-Benz e350w. Contact stated that while driving at 70 MPH, the driver side airbag warning light illuminated. The vehicle was taken to (Mercedes-Benz of west houston 1025 highway 6 n, houston, tx 77079, ([phone]) where it was diagnosed and it was determined that the driver airbag gasket…
When I try to put the vehicle in park the car is stuck in drive or reverse. If the car is in reverse or if the vehicle is in drive and you use the gear selector to put the vehicle in park or change and gear the vehicle does not change the gear. I bought this vehicle certified preowned from Mercedes-Benz dealership in…
Visibility and wipers
7 complaints · 14%Parts named most often: windshield.
The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking from the front driverâs side windshield. The contact also stated that several months later, she became aware that the front passengerâs side windshield was leaking. An undisclosed dealer was notified of the failure and the…
The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking inside the vehicle through the seal around the windshield. The contact stated that upon manually pushing the windshield, the windshield was movable. Additionally, the contact stated that there was a windy sound coming through the…
Other or unspecified
7 complaints · 14%The car unintentionally accelerates when starting from a stopped position. The engine revs up then the car lurches. This has happened several times when trying to proceed forward and backward. The car was brought in for service but no issues were found and the car returned as was.
My collision prevention made my 2016 mercedes benz e400 slam on the breaks with no cars around other then the car parked to the side of the road and the cars behind me.
Body and structure
7 complaints · 14%Parts named most often: body.
Panoramic roof making noise. Upon dealer troubleshooting was informed panoramic roof weld or hardware is affected. Car only has 35000 miles and car was about week past the 5 year manufacture warranty. I was informed dealer would have to replace the panoramic sunroof and cost will be around $8500.00 issue is noticed…
The contact owns a 2016 Mercedes-Benz E350. The contact stated that there was an oil burning odor present inside and outside of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine drive belts were faulty, and corrosion was present on the motor mounts. The vehicle was not yet repaired.…
Air bags
6 complaints · 12%My vehicle was moving thru intersection when another vehicle ran a red light. I hit the brakes, but still crashed into side of other vehicle at 20-25 MPH. My vehicle had front end damage and was a total loss. I was wearing a seat belt, but it did not hold me to the seat. I hit the steering wheel with my chest and had…
The contact owns a 2016 Mercedes-Benz e350w. Contact stated that while driving at 70 MPH, the driver side airbag warning light illuminated. The vehicle was taken to (Mercedes-Benz of west houston 1025 highway 6 n, houston, tx 77079, ([phone]) where it was diagnosed and it was determined that the driver airbag gasket…
Speed control
5 complaints · 10%The contact owns a 2016 mercedes benz E350. While driving approximately 75 MPH, the collision assist inoperative warning indicator displayed on the instrument panel and the cruise control warning indicator illuminated. The accelerator pedal was depressed, but the vehicle did not respond. The vehicle would not down…
My wife was traveling at 65 miles per hour in the high occupancy vehicle lane of the long island expressway when the car suddenly decelerated and a warning light came on the dashboard. The vehicle would not allow her to accelerate any longer and she became disabled instantly causing an extremely dangerous situation…
Transmission
5 complaints · 10%Half of these problems showed up before 84,000 miles.
I have had 2 mb e-350 engine failures within 13 months. Both were "camshaft sensor" issues. When I researched this issue I see that mb had a know defect in or about 2009 with these engines. I believe that it remains unresolved today. The chances of one person having 2 vehicles with the same defect causing…
The contact owns a 2016 Mercedes-Benz E350. The contact stated while shifting between the lower gears, the vehicle would shift roughly resulting in the vehicle jerking while driving. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the…
Steering
5 complaints · 10%The contact owns a 2016 Mercedes-Benz E350. While driving approximately 25 MPH, the steering system suddenly malfunctioned and the steering wheel became very difficult to turn. The contact's vehicle crashed into a second vehicle. During the crash, the message "malfunction" displayed on the instrument panel. The cause…
When I try to put the vehicle in park the car is stuck in drive or reverse. If the car is in reverse or if the vehicle is in drive and you use the gear selector to put the vehicle in park or change and gear the vehicle does not change the gear. I bought this vehicle certified preowned from Mercedes-Benz dealership in…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2016 Mercedes-Benz E350 recalls
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Air bags: frontal
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wago
Electrical: software
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Steering: electric power assist system
Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Fix: Mbusa will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began october 13, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2013-2015 sl550, 2013-2014 sl63 amg, 2014-2016 e350, 2014 e350 cabriolet, e350 coupe, 2014-2015 s550, 2015 e350 bluetec, 2015-2016 e400, 2016 e550 coupe, and maybach s600 vehicles manufactured august 23, 2012, to august 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Engine
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Fix: Mbusa will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on september 2, 2015. Mbusa's number is 2015080001. Owners may contact mbusa customer service at 1-201-573-5339.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2016 mercedes benz e350, e400, e400 4matic, e63 4m s amg, e350 4matic, e63-4m s amg, 2015 cls400, cls400 4matic, cls550, cls63-4m "p" amg, and cls550 4matic vehicles manufactured april 16, 2015, to april 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Questions about the 2016 Mercedes-Benz E350
- What are the most common problems with the 2016 Mercedes-Benz E350?
- By NHTSA owner complaints: electrical (9 complaints, typically around 41,000 miles); visibility and wipers (7 complaints); other or unspecified (7 complaints).
- How many recalls does the 2016 Mercedes-Benz E350 have?
- 5 recalls listed by NHTSA, the latest from November 1, 2019 (infotainment and connectivity). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2016 a bad year for the Mercedes-Benz E350?
- It is 10th of 22 E350 model years by number of complaints, with 51 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.