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2011 Mercedes-Benz E350 Problems and Recalls
Owners filed 223 complaints with NHTSA about the 2011 Mercedes-Benz E350, most often about the air bags (48% of complaints, typically around 50,000 miles). It is 4th of 22 E350 model years by number of complaints and has 5 recalls.
Most common 2011 Mercedes-Benz E350 problems
Air bags
108 complaints · 48%Half of these problems showed up before 50,000 miles.
Takata recall: the front driver's airbag in my car is under recall from a notice I received from Mercedes-Benz on 2/11/2016. I have still not received a fix from mb on my airbag as of 10/27/2017. I am concerned I could be hurt or killed if my airbag goes off.
Takata recall, I have a 2011 mb that I have received a recall on for replacement. This was received in february 2019, and here it is sept 19 and nothing has been done. I depend on this car daily for business and driving usage, but recently read where a person was hurt from this issue. I have clients, family, and…
Fuel system
32 complaints · 14%Half of these problems showed up before 60,000 miles.
When filling up the gas tank, there is a strong gasoline smell inside and outside the car. Mercedes has extended the warranty on previous years and other models but has not extended the warranty to 15 years for this defect to the 2011 E350.
Fuel tank was filled until automatic nozzle shut off was activated. Vehicle was driven home approx 3.5 miles and parked in the street. Next day there was a puddle of fuel approx 2 ft x 2 ft on the pavement and under the car, just forward of the right rear tire. I watched for several minutes, and noticed it was still…
Other or unspecified
18 complaints · 8%Half of these problems showed up before 46,500 miles.
My 2011 E350 soft convertible top is leaking hydraulic fluid from the pistons and the flexible tubing running through the soft top roof (drivers side) to the locking mechanism which secures it to the windshield is developing a serious kink that will likely fail soon and leak fluid into the interior of the vehicle.…
While entering onto the southern state parkway in long island n.y., going about 45 MPH, for reasons not known my sunroof completely shattered. My sunroof was completely closed at the time.
Suspension
17 complaints · 8%Parts named most often: subframe/mounting bracket.
Car rises to one side, lowers to the other. Car pulls to the lower side. Vehicle was in motion, lowered the more I drive.slow air leak sound.
Body and structure
15 complaints · 7%Half of these problems showed up before 69,000 miles. Parts named most often: body, frame and members.
I was parking in front of the doctor's office when the car suddenly accelerated very fast, jumped the curb and ran into the wall of one of the examining rooms, injuring a patient.no one in the car was injured but the car was totaled. Air bgs did not deploy. This is the second incident of sudden acceleration problems…
I was driving home from work at approximately 1:30 pm on a clear, sunny day, about a minute away from my home. The road conditions were good, and there was no traffic. I stopped at the corner to make a left turn. As I proceeded to turn, the car suddenly accelerated. I immediately applied the brakes, but they did not…
Brakes
14 complaints · 6%Excessive steering wheel vibration when braking from 50-40mph. Told by a dealer that all brake rotors rusted and will have to be replaced at my expense (estimated $1200). Creates unsafe driving environment, known problem on 2010-2012 E350/e550, yet mb refuses to acknowledge the problem.
I was driving home from work at approximately 1:30 pm on a clear, sunny day, about a minute away from my home. The road conditions were good, and there was no traffic. I stopped at the corner to make a left turn. As I proceeded to turn, the car suddenly accelerated. I immediately applied the brakes, but they did not…
Engine
13 complaints · 6%Half of these problems showed up before 90,000 miles.
Rear main engine oil seal on the Mercedes-Benz E350 bluetec fail after 90,000 miles, the problem is that the engine has not been broken in yet and it's leaking from the rear main engine oil seal. This is a $1300.00 plus fix and I should not be experiencing on $50,000.00 automobile with less that 200,000 miles on it.…
Oil cooler leaking oil. This is a $2200.00 fix. I should not be experiencing this on a $50,000.00 automobile with less than 100,000 miles on it. Mercedes benz mbusa should be fixing this problem at their own expense.
Steering
11 complaints · 5%Half of these problems showed up before 86,000 miles.
The contact owns a 2011 Mercedes-Benz E350. While driving 40 MPH, the steering seized without warning. The dealer diagnosed that the power steering pump failed, which allowed metal fragments into the power steering hose. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate…
The contact owns a 2011 Mercedes-Benz E350. The contact stated that the vehicle stalled without warning and the steering wheel seized. The vehicle was towed to Mercedes-Benz of jackson (455 steed rd, ridgeland, ms 39157, ([phone]). It was up to the dealer and warranty company to decide who would repair the power…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2011 Mercedes-Benz E350 recalls
Air bags: frontal
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Fix: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on september 10, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2015-2016 e400 coupe, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2011-2014 e350 coupe, and 2012-2014 e350 cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began march 29, 2019. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2014 c250, c300 4matic, c350, c63 amg, e350 4matic coupe, e350 cabrio, e350 coupe, sls amg cabrio, sls amg coupe, 2014-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, glk 350, glk250 bluetec 4matic, glk350 RWD, 2015-2017 e400 4matic coupe, e400 cabrio, e400 coupe, 2014-2017 e550 cabrio, and 2014-2016 e550 coupe vehicles sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally, mbusa is recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio, 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2011 c300, 2011-2014 c300 4matic, c350, c63 amg, e350 cabrio, e350 coupe, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2011-2016 e550 cabrio, e550 coupe, 2011-2015 glk350 4matic, glk350 RWD, and 2013-2015 glk
Air bags: inflator module
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification october 2016. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain model year 2008-2011 c300 sedan, c300 4matic sedan, c350 sedan, c63 amg sedan vehicles, 2010-2011 glk350, glk350 4-matic and e350 coupe vehicles, 2011 sls amg, e350 convertible, e550 coupe and e550 convertible vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above, mbusa is recalling certain model year 2008 c300 sedan, c350 sedan, c63 amg sedan and c300 4-matic sedan vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklah
Air bags: inflator module
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mbusa will their notify owners, and fiat chrysler will notify the affected chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began november 2016. Mercedes-benz owners may contact mbusa customer service at 1-800-367-6372 and chrysler owners may contact fiat chrysler customer service at 1-800-853-1403.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2009-2010 ml320 bluetec 4matic, gl320 bluetec 4matic and r320 cdi 4matic, 2011 e350 cabriolet and e550 cabriolet, 2009-2011 ml350, ml350 4matic, ml550 4matic, ml63 amg, and c63 amg, 2010-2011 ml450 4matic hybrid, e350 coupe, e350 4matic, e550 coupe, e550 4matic, and e63 amg, 2011-2012 gl350 bluetec 4matic and r350 bluetec 4matic, 2009-2012 gl450 4matic, gl550 4matic and r350 4matic, 2007-2008 slk280, slk350, and slk55 amg, 2011-2014 sls amg coupe, 2012 sls amg cabriolet, 2013-2014 sls amg gt and sls amg gt cabriolet, 2005 c230 kompressor and c320, 2006-2007 c230, 2006-2011 c350, 2008-2011 c300 and c300 4matic, 2010-2012 glk350 and glk350 4matic and 2007-2008 chrysler crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Fuel system: fuel system, gasoline
Risk: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Fix: Mercedes-benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in february 2013. Owners may contact mercedes-benz at 1-800-367-6372.
Full defect summary
Mercedes-benz is recalling certain model year 2011-2012 s400, s550, s550 4matic, s63 amg, c300, c300 4matic, e350, glk350, glk350 4matic, cl550 4matic, and cl63 amg vehicles manufactured from april 18, 2011, through july 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Rear brake line failure
Summary
On april 10, 2020, NHTSA's office of defects investigation (odi) received a defect petition from mr. Surjit singh alleging premature corrosion of the rear brake lines in his 2013 mercedes-benz e350 sedan. The petitioner states that he was recently informed by a mercedes dealer service department that his car had severely rusted brake lines that need[ed] to be replaced immediately at a cost of about $3300. He further stated that the dealer service advisor informed him that he had seen the issue on many cars like his. The petitioner requested ?that NHTSA launch an investigation into this serious issue of rusting brake lines on [his] 2013 mercedes e350.? The brake line corrosion reported by the
Questions about the 2011 Mercedes-Benz E350
- What are the most common problems with the 2011 Mercedes-Benz E350?
- By NHTSA owner complaints: air bags (108 complaints, typically around 50,000 miles); fuel system (32 complaints, typically around 60,000 miles); other or unspecified (18 complaints, typically around 46,500 miles).
- How many recalls does the 2011 Mercedes-Benz E350 have?
- 5 recalls listed by NHTSA, the latest from August 13, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2011 a bad year for the Mercedes-Benz E350?
- It is 4th of 22 E350 model years by number of complaints, with 223 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.