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2013 Mercedes-Benz E350 Problems and Recalls
Owners filed 164 complaints with NHTSA about the 2013 Mercedes-Benz E350, most often about the air bags (29% of complaints, typically around 49,500 miles). It is 8th of 22 E350 model years by number of complaints and has 6 recalls.
Most common 2013 Mercedes-Benz E350 problems
Air bags
47 complaints · 29%Half of these problems showed up before 49,500 miles.
Takata recall - manufacturer has stonewalled and slow walked a resolution to replacement of the potentially deadly and dangerous takata airbags. Consequently, I do not allow my wife and family to drive this car fearful of the implications of airbag deployment. The car basically sits in my garage and has low miles.…
Accident in which vehicle will be totaled. No air bags deployed. Hit a pole on center divider. Mercedes roadside was on scene in minutes and towed my car. They said the system alerted them to the crash.
Brakes
32 complaints · 20%Half of these problems showed up before 37,500 miles. Parts named most often: foundation components.
I have a model year 2013 mercedes E350 that has a safety defect with rusted brake lines that should be investigated by your agency. During a recent visit to the mercedes dealer (euromotorcars in bethesda, maryland), I was informed that my car has severely rusted brake lines that need to be replaced immediately at a…
I I get in a minor accident when my brakes failed and mercedes benz charge me $8000.00 to fix it . I am [] and drive about 4000 miles ayear. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Body and structure
18 complaints · 11%Half of these problems showed up before 90,000 miles. Parts named most often: body, frame and members.
Suspension issues, I just placed 4 new tires on my car in june of 2018. On dec 28, 2019 my car felt as if someone was unscrewing all of my wheels off and I spent out losing control of the vehicle. I am unable to get Mercedes-Benz USA to share ground clearance specification for my vehicle. My car has 100.000 miles.…
Suspension issues, I just placed 4 new tires on my car in june of 2018. On dec 28, 2019 my car felt as if someone was unscrewing all of my wheels off and I spent out losing control of the vehicle. I am unable to get Mercedes-Benz USA to share ground clearance specification for my vehicle. My car has 100.000 miles.…
Other or unspecified
16 complaints · 10%Half of these problems showed up before 43,000 miles.
The blind spot assist (bsa) system is malfunctioning and causes intermittent problems to the headlights malfunctioning during driving or dashboard messages flashing while driving. This problem is widely reported on mercedes E350 4matic cars across multi year models. Mercedes is unwilling to share data of this systemic…
Failed cam selenoid triggered check engine light. Throwing codes because oil has traveled into the wire harness. Body/wire harness replacement as well as affected 02 sensors from oil saturation
Engine
15 complaints · 9%Half of these problems showed up before 39,500 miles.
Failed cam selenoid triggered check engine light. Throwing codes because oil has traveled into the wire harness. Body/wire harness replacement as well as affected 02 sensors from oil saturation
"takata recall" on numerous occasions when I travel back home from work (driving 85+miles), I hear this bubbling sound coming from the engine. I took it to the dealer but they couldn't duplicate the problem. I told them to drive on the freeway at high speed and then park the car and turn off and you should hear the…
Suspension
13 complaints · 8%Despite all attempts, I am unable to get Mercedes-Benz USA to share the ground clearance specification for my vehicle. My car has 145,000 miles. I need to replace front shocks/struts. I need the ground clearance spec in order to determine whether to replace front springs at the same time. Ground clearance is commonly…
Suspension issues, I just placed 4 new tires on my car in june of 2018. On dec 28, 2019 my car felt as if someone was unscrewing all of my wheels off and I spent out losing control of the vehicle. I am unable to get Mercedes-Benz USA to share ground clearance specification for my vehicle. My car has 100.000 miles.…
Electrical
12 complaints · 7%Half of these problems showed up before 39,500 miles.
Failed cam selenoid triggered check engine light. Throwing codes because oil has traveled into the wire harness. Body/wire harness replacement as well as affected 02 sensors from oil saturation
Pre-safe warning light came on see operators manuel instructed to take to dealer.repair involves defective wiring harness not covered under warranty. Car was in motion when warning light came on.
Wheels and tires
11 complaints · 7%Half of these problems showed up before 41,500 miles. Parts named most often: rim, pressure monitoring and regulating systems.
The contact owns a 2013 mercedes benz E350. While driving approximately 50 MPH, the tires on the vehicle became inoperable and the tire pressure warning light illuminated, which indicated that there was 20 lbs of pressure intermittently dropping to 0. The failure recurred on one other occasion. The vehicle was taken…
I first had a tire blow-up in a minor pothole. Got it repaired at the dealership. However, recently I hit another minor pothole in new jersey, and this time, the rim of the wheel cracked! This time I was on the highway with my child in the car seat, and could have gotten into a major accident. I do not think the so…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Mercedes-Benz E350 recalls
Air bags: frontal
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Fix: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on september 10, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2015-2016 e400 coupe, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2011-2014 e350 coupe, and 2012-2014 e350 cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Infotainment and connectivity: communication
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: Mbusa has initiated an over the air (OTA) remote update. Mbusa will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.NHTSA.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Air bags: inflator module
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on february 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2013 c250, c250 coupe, c350 coupe 4matic, c300 4matic, c350, c350 coupe, c63 amg, c63 coupe, e350 cabrio, e350 coupe, e550 cabrio, e350 coupe 4matic, e550 coupe, glk350 4matic, glk250 bluetec 4matic, glk350, sls coupe, sls amg gt coupe, and sls roadster vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, mbusa is recalling certain 2010 c300, c300 4matic, c63 amg, e350 coupe, e550 coupe, glk350, and glk350 4matic vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, o
Air bags: frontal
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wago
Electrical: software
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Fix: Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Full defect summary
Mercedes-benz USA, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Body and structure: hood
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Fix: Mbusa will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began march 6, 2015. Owners may contact mbusa customer service at 1-201-573-5339. Mbusa's number for this recall is 2015020001.
Full defect summary
Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2013-2015 e350 sedan, e350 4matic sedan, e350 4matic station wagon, e400 hybrid sedan, cls 550 cgi, and cls550 4matic, 2013-2014 e550 4matic sedan, 2013 e63 sedan, e63 station wagon and cls63, 2014-2015 cls63 4matic, e63 4matic sedan, e63 4matic sedan "s", and e63 4matic station wagon, 2015 cls400, 2015 e400 sedan, e400 4matic sedan and cls400 4matic and 2014 cls63 "s". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Rear brake line failure
Summary
On april 10, 2020, NHTSA's office of defects investigation (odi) received a defect petition from mr. Surjit singh alleging premature corrosion of the rear brake lines in his 2013 mercedes-benz e350 sedan. The petitioner states that he was recently informed by a mercedes dealer service department that his car had severely rusted brake lines that need[ed] to be replaced immediately at a cost of about $3300. He further stated that the dealer service advisor informed him that he had seen the issue on many cars like his. The petitioner requested ?that NHTSA launch an investigation into this serious issue of rusting brake lines on [his] 2013 mercedes e350.? The brake line corrosion reported by the
Questions about the 2013 Mercedes-Benz E350
- What are the most common problems with the 2013 Mercedes-Benz E350?
- By NHTSA owner complaints: air bags (47 complaints, typically around 49,500 miles); brakes (32 complaints, typically around 37,500 miles); body and structure (18 complaints, typically around 90,000 miles).
- How many recalls does the 2013 Mercedes-Benz E350 have?
- 6 recalls listed by NHTSA, the latest from August 13, 2021 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Mercedes-Benz E350?
- It is 8th of 22 E350 model years by number of complaints, with 164 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.