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2010 Mercedes-Benz E350 Problems and Recalls

Owners filed 184 complaints with NHTSA about the 2010 Mercedes-Benz E350, most often about the air bags (37% of complaints, typically around 55,000 miles). It is 6th of 22 E350 model years by number of complaints and has 4 recalls.

Complaints184
Recalls4
Crashes reported9
Fires reported0
Injuries reported6

Most common 2010 Mercedes-Benz E350 problems

  1. Air bags

    68 complaints · 37%

    Half of these problems showed up before 55,000 miles.

    The contact owned a 2010 mercedes benz E350. While proceeding through a green light, a snow plow sped through a red light and crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. The contact sustained injuries that required medical attention. A police report was filed. The…
    Owner report to NHTSA, 2015, at 59,956 miles
    Takata recall in dec 2017 I was notified that my airbag initiators required replacement and parts would be available by march 31,2018. According to mercedes they have no idea as of today (10/22/2018) when the parts will be available. I have intentionally avoided driving the vehicle for almost one year because of the…
    Owner report to NHTSA, 2018, at 38,000 miles
  2. Fuel system

    20 complaints · 11%

    Half of these problems showed up before 80,000 miles.

    Many of US e class owners experience fuel smell coming from top of fuel pump under rear seat. Many complaints on various blogs about this fuel smell leak issue. Dangerous! Obviously plastic gasket and sealing issues! Very prevalent!
    Owner report to NHTSA, 2020, at 80,000 miles
    The contact owns a 2010 Mercedes-Benz e350w. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor within the interior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel filter flange. The…
    Owner report to NHTSA, 2023, at 94,000 miles
  3. Other or unspecified

    19 complaints · 10%

    Half of these problems showed up before 55,000 miles.

    'pre-safe inoperable' - command control system before moved to az, mercedes dealership in wilkes-barre, pa kept our car for a couple days after reporting problems with radio, navigation, control system and charged US for a supposedly fixed problems. We shipped the car soon after, it didn't take long until it started…
    Owner report to NHTSA, 2018, at 55,000 miles
    I bought a 2010 E350 mb in november of 2015 as a birthday gift. My 3rd week of own it the check engine light came on and keeps going on and off. Brought it back to the dealer where I bought it and told me to bring it to mb. Turn out to be heck engine light due to faulty camshaft adjuster solenoid on Mercedes-Benz…
    Owner report to NHTSA, 2016, at 49,900 miles
  4. Electrical

    17 complaints · 9%

    Half of these problems showed up before 73,000 miles. Parts named most often: horn, instrument cluster/panel.

    The electronic key fails to recognize key. Vehicle does not start, does not turn off once started, and transmission shifts to park (p) at speeds below 6mph. This occured while driving into driveway at shopping center, parking spot, and multiple times in restraunt parking lot. It also occured at a stop sign ans stop…
    Owner report to NHTSA, 2017, at 73,000 miles
    We bought this car about a year ago the car flasher and wiper controll arm does not work also the high beam does not work my daughter was on the highway stuck in a storm and the wiper did not work and the light low beam and the flasher she also almost got into accident for not able to use the flasher I have called…
    Owner report to NHTSA, 2015, at 81,005 miles
  5. Suspension

    17 complaints · 9%

    Half of these problems showed up before 88,000 miles. Parts named most often: rear, subframe/mounting bracket.

    Mercedes dealer inspected the car. Found the rear sub-frame severely rusted at welds. He advised this was an unsafe condition and needed to be repaired soon. Service writer said this was an unsafe condition. One of the welds is almost completely failing. There is an actual safety hazard if the subframe fails…
    Owner report to NHTSA, 2021, at 108,000 miles
    The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving approximately 55 MPH and depressing the brake pedal, the rear wheels were going in a different direction. There were no warning lights illuminated. The vehicle was taken to a local mechanic to be diagnosed. The contact was informed that the…
    Owner report to NHTSA, 2022, at 68,060 miles
  6. Engine

    16 complaints · 9%

    Half of these problems showed up before 50,000 miles. Parts named most often: exhaust system.

    I bought a 2010 E350 mb in november of 2015 as a birthday gift. My 3rd week of own it the check engine light came on and keeps going on and off. Brought it back to the dealer where I bought it and told me to bring it to mb. Turn out to be heck engine light due to faulty camshaft adjuster solenoid on Mercedes-Benz…
    Owner report to NHTSA, 2016, at 49,900 miles
    The vehicle has only 50k miles. I am the only owner and I purchased the vehicle in 2010 (new) with only 9 miles. I have completed all required services to date. In may I had the ab service complete and the check engine light was on. I was told it was likely due to the need of having the spark plugs change based on…
    Owner report to NHTSA, 2017, at 49,884 miles
  7. Transmission

    14 complaints · 8%

    Half of these problems showed up before 94,000 miles. Parts named most often: automatic transmission.

    The contact owns a 2010 Mercedes-Benz E350. The contact stated that while driving at 5 MPH, the vehicle surged while in motion and inadvertently shifted from drive to park. The failure also occurred while reversing, or while making a stop. No warning lights were illuminated. The contact took the vehicle to two…
    Owner report to NHTSA, 2021, at 107,000 miles
    The contact owns a 2010 mercedes benz E350. The contact stated that while driving and stopping at a red light, the vehicle independently shifted into park. The failure recurred four times within a half an hour. The gear shift indicator indicated that the vehicle was in park. The contact shifted the vehicle into drive…
    Owner report to NHTSA, 2020, at 120,610 miles
  8. Brakes

    14 complaints · 8%

    Half of these problems showed up before 86,000 miles. Parts named most often: power assist.

    The contact's mother owns a 2010 Mercedes-Benz E350. The contact stated that while his mother was driving 60 MPH, a warning message indicating that the brake fluid level was low was displayed. The vehicle was taken to the local dealer where the brake fluid was replaced and the warning message disappeared. The…
    Owner report to NHTSA, 2022, at 85,788 miles
    The contact owns a 2010 Mercedes-Benz E350. The contact stated that while exiting a car wash, the brake pedal was engaged, and the brake pedal went to the floorboard. The contact drove the vehicle home. The contact inspected the vehicle and found that the brake lines were corroded and leaking throughout the brake…
    Owner report to NHTSA, 2021, at 125,000 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2010 Mercedes-Benz E350 recalls

  1. Engine: software

    NHTSA 22V168000 · March 18, 2022 · 22 vehicles

    Risk: Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

    Fix: Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed may 3, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022040003.

    Full defect summary

    Mercedes-benz USA, llc (mbusa) is recalling certain 2010 e350, 2014 g550, 2008-2009 c300, 2008 c350, 2009 clk550, 2007 sl550, slk280, and 2008 slk350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

  2. Air bags: inflator module

    NHTSA 18V043000 · January 10, 2018 · 132,167 vehicles

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on february 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.

    Full defect summary

    Mercedes-benz USA, llc (mbusa) is recalling certain 2013 c250, c250 coupe, c350 coupe 4matic, c300 4matic, c350, c350 coupe, c63 amg, c63 coupe, e350 cabrio, e350 coupe, e550 cabrio, e350 coupe 4matic, e550 coupe, glk350 4matic, glk250 bluetec 4matic, glk350, sls coupe, sls amg gt coupe, and sls roadster vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or "zone a." additionally, mbusa is recalling certain 2010 c300, c300 4matic, c63 amg, e350 coupe, e550 coupe, glk350, and glk350 4matic vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, o

  3. Air bags: inflator module

    NHTSA 16V363000 · May 26, 2016 · 258,163 vehicles

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Fix: Mbusa will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification october 2016. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.

    Full defect summary

    Mercedes-benz USA, llc (mbusa) is recalling certain model year 2008-2011 c300 sedan, c300 4matic sedan, c350 sedan, c63 amg sedan vehicles, 2010-2011 glk350, glk350 4-matic and e350 coupe vehicles, 2011 sls amg, e350 convertible, e550 coupe and e550 convertible vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands, or "zone a." additionally, unless included in "zone a" above, mbusa is recalling certain model year 2008 c300 sedan, c350 sedan, c63 amg sedan and c300 4-matic sedan vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklah

  4. Air bags: inflator module

    NHTSA 16V081000 · February 11, 2016 · 711,159 vehicles

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Mbusa will their notify owners, and fiat chrysler will notify the affected chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began november 2016. Mercedes-benz owners may contact mbusa customer service at 1-800-367-6372 and chrysler owners may contact fiat chrysler customer service at 1-800-853-1403.

    Full defect summary

    Mercedes-benz USA, llc. (mbusa) is recalling certain model year 2009-2010 ml320 bluetec 4matic, gl320 bluetec 4matic and r320 cdi 4matic, 2011 e350 cabriolet and e550 cabriolet, 2009-2011 ml350, ml350 4matic, ml550 4matic, ml63 amg, and c63 amg, 2010-2011 ml450 4matic hybrid, e350 coupe, e350 4matic, e550 coupe, e550 4matic, and e63 amg, 2011-2012 gl350 bluetec 4matic and r350 bluetec 4matic, 2009-2012 gl450 4matic, gl550 4matic and r350 4matic, 2007-2008 slk280, slk350, and slk55 amg, 2011-2014 sls amg coupe, 2012 sls amg cabriolet, 2013-2014 sls amg gt and sls amg gt cabriolet, 2005 c230 kompressor and c320, 2006-2007 c230, 2006-2011 c350, 2008-2011 c300 and c300 4matic, 2010-2012 glk350 and glk350 4matic and 2007-2008 chrysler crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2010 Mercedes-Benz E350

What are the most common problems with the 2010 Mercedes-Benz E350?
By NHTSA owner complaints: air bags (68 complaints, typically around 55,000 miles); fuel system (20 complaints, typically around 80,000 miles); other or unspecified (19 complaints, typically around 55,000 miles).
How many recalls does the 2010 Mercedes-Benz E350 have?
4 recalls listed by NHTSA, the latest from March 18, 2022 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2010 a bad year for the Mercedes-Benz E350?
It is 6th of 22 E350 model years by number of complaints, with 184 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Mercedes-Benz E350 years

Mercedes-Benz E350 problems by year