KnownCarProblems2014 Ram Promaster Problems and Recalls
Owners filed 71 complaints with NHTSA about the 2014 Ram Promaster, most often about the electrical (27% of complaints, typically around 4,000 miles). It is the 3rd most complained-about Promaster model year since 2000 and has 12 recalls.
Most common 2014 Ram Promaster problems
Electrical
19 complaints · 27%Half of these problems showed up before 4,000 miles.
I took the 2014 dodge Ram Promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must…
Issues with our 2014 Promaster started in 2016. Inserted key to start it and it wouldn't start. Key was locked in ignition. Towed to dodge service center and they had it 3wks. They replaced many parts including PCM board, shifter assembly, and many others. The same issue happened in 2017 and twice in 2018. Different…
Brakes
15 complaints · 21%Half of these problems showed up before 3,500 miles. Parts named most often: foundation components.
I took the 2014 dodge Ram Promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must…
There is a defect in the engine electrical system that keeps burning parts out like light bulbs, engine coil packs, & dash components. The suspension in the rear squeeks so badly that you have to wear ear plugs to drive it. The engine smells of antifreeze leaking all the time and the breaks squeal and grind... Our…
Engine
14 complaints · 20%Half of these problems showed up before 4,000 miles.
The contact owns a 2014 Ram Promaster. The contact stated that while driving at various speeds, a loud squeaky noise emitted from the rear of the vehicle. The failure occurred whenever the vehicle was in operation. In addition, when the engine was operable, a strong odor of coolant circulated inside and outside of the…
There is a defect in the engine electrical system that keeps burning parts out like light bulbs, engine coil packs, & dash components. The suspension in the rear squeeks so badly that you have to wear ear plugs to drive it. The engine smells of antifreeze leaking all the time and the breaks squeal and grind... Our…
Transmission
14 complaints · 20%Half of these problems showed up before 70,000 miles.
Transmission pump failure at 78k miles. The transmission is a total loss . I was told fca has a 2k "core charge" for the transmission, they know something is wrong
The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in limp mode. The vehicle was towed to an independent mechanic who…
Suspension
10 complaints · 14%Half of these problems showed up before 4,500 miles.
Wobble at around 30mph. It is a itasca rv on a Ram Promaster. Chrysler & winnebago have been throwing US back & forth since nov. 2014. Each of them say it is the fault of the other.
The contact owns a 2014 Ram Promaster. The contact stated that while driving at various speeds, a loud squeaky noise emitted from the rear of the vehicle. The failure occurred whenever the vehicle was in operation. In addition, when the engine was operable, a strong odor of coolant circulated inside and outside of the…
Air bags
8 complaints · 11%I took the 2014 dodge Ram Promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must…
The contact owns a 2014 Ram Promaster. The contact stated that the doors failed to lock with the remote key fob. The vehicle was taken to the dealer for diagnostic testing, who replaced the occupant restraint control module, however, the new orc was unable to be programmed. The vehicle was not repaired. The contact…
Wheels and tires
6 complaints · 9%Parts named most often: pressure monitoring and regulating systems.
My Ram Promaster based class c rv has a door sticker that says not to exceed 9350 lb gvwr. Dynamax also placed a sticker with dry weight 8024 lb, cargo capacity 1108 lb. The dealer filled gas, propane, and water when I bought it. I went to dot scale front axle 3540 lb + rear axle 5220 lb = 8760 lb which is less than…
The contact owns a 2014 winnebago trend. The contact stated that the TPMS warning light illuminated. The vehicle was repaired under NHTSA campaign number: 15v008000 (tires) however, the failure recurred. The contact stated that the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The…
Lights
5 complaints · 7%I took the 2014 dodge Ram Promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must…
Ever since we brought this vehicle roughly a year ago, it was sent back for service 8 times with no significant improvement. There are potentially fatal issues including: the air bag lights are always on, turn signals function on and off periodically, the plate lights don't work even upon bulb replacement, electrical…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2014 Ram Promaster recalls
Transmission: column shift
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-time will notify owners instructing them to take their vehicles to ram dealers for the necessary repairs, free of charge. Owners may contact prime-time customer service at 1-574-293-9191. Prime-time's number for this recall is w00.
Full defect summary
Prime-time specialty vehicles (prime-time) is recalling certain 2014-2019 paratransit vehicles equipped with 3.6l engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Transmission: column shift
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began may 26, 2020. Owners may contact ram trucks at 1-866-726-4636. Chrysler's number for this recall is w00.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2019 ram promaster vehicles equipped 3.6l engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Seats
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. The recall began may 27, 2019. Owners may contact freedman customer service at 1-800-443-4540 or new england at 1-800-886-9247.
Full defect summary
New england wheels (new england) is recalling certain 2014-2018 ford transit and 2014-2019 ram promaster 2500 and 3500 vehicles modified to be equipped with freedman go-es foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Seats
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Mobilitytrans will notify owners and freedman seating dealers will inspect and repair the foldaway seat, free of charge. The recall began may 19, 2019. Owners may contact mobility transportation services customer service at 1-734-453-6452.
Full defect summary
Mobility transportation services (mobilitytrans) is recalling certain 2014-2018 ford transit and ram promaster vehicles and 2014-2015 ford econoline vehicles modified to be equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Equipment: labels
Risk: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began june 14, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t24.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2017 ram promaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
Electrical: software
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. The recall began on june 20, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s22.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. The trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. Equipment."
Wheels and tires: pressure monitoring and regulating systems
Risk: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on december 8, 2014. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p62.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013, to august 22, 2014. In the affected vehicles, the tire pressure monitoring system (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 138, "tire pressure monitoring systems."
Seats: head restraint
Risk: If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on december 1, 2014. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p53.
Full defect summary
Chrysler group llc (chrysler) is recalling all model year 2014 ram promaster vans manufactured july 1, 2013, to august 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the federal motor vehicle safety standard no. 202a, "head restraints."
Lights: exterior lighting
Risk: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Fix: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (orc) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the orc module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the orc module connector. These repairs will be performed, free of charg
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured april 23, 2013 to may 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Brakes: hoses, lines/piping, and fittings
Risk: Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on march 26, 2014. Owners may contact chrysler at 1-800-853-1403. Chrysler's number for this recall is p03.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured july 1, 2013, through november 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.
Speed control: accelerator pedal
Risk: A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
Fix: Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on march 27, 2014. Owners may contact chrysler at 1-800-853-1403. Chrysler's number for this recall is p02. Note: these vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2014 ram promaster vehicles manufactured july 1, 2013, through december 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2014 Ram Promaster
- What are the most common problems with the 2014 Ram Promaster?
- By NHTSA owner complaints: electrical (19 complaints, typically around 4,000 miles); brakes (15 complaints, typically around 3,500 miles); engine (14 complaints, typically around 4,000 miles).
- How many recalls does the 2014 Ram Promaster have?
- 12 recalls listed by NHTSA, the latest from October 15, 2020 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2014 a bad year for the Ram Promaster?
- It is the 3rd most complained-about Promaster model year since 2000, with 71 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.