KnownCarProblems2015 Ram Promaster Problems and Recalls
Owners filed 61 complaints with NHTSA about the 2015 Ram Promaster, most often about the engine (31% of complaints, typically around 56,000 miles). It is 5th of 13 Promaster model years by number of complaints and has 12 recalls.
Most common 2015 Ram Promaster problems
Engine
19 complaints · 31%Half of these problems showed up before 56,000 miles. Parts named most often: exhaust system, engine.
My exact vehicle Ram Promaster i4 3l turbo diesel with factory air is on a safety recall for bad coolant fan, but chrysler is saying that my VIN does not qualify. The chrysler dealer tells me I need to replace my cooling fan because it is shorting and blowing the fuse and possibly affecting the relay also. This fan…
The car was stopped in the light, the radiator fan came on, it made a sound and then there was a burning smell. The car overheated and I stopped it to cool down. The radiator fan stopped and the car overheated. I took it to the dealership for review and was told to change the fan and fuses. Checking the recalls I…
Electrical
17 complaints · 28%Half of these problems showed up before 41,000 miles. Parts named most often: instrument cluster/panel.
My TPMS system has never worked reliably since new. It is on now and has been on intermittently for 40,000 miles. Typically it comes on and stays on for a week to a month and checking or adjusting tire pressure seems to have no effect on whether it is on or suddenly off for a month or two. I am concerned I might…
The car was stopped in the light, the radiator fan came on, it made a sound and then there was a burning smell. The car overheated and I stopped it to cool down. The radiator fan stopped and the car overheated. I took it to the dealership for review and was told to change the fan and fuses. Checking the recalls I…
Transmission
12 complaints · 20%Half of these problems showed up before 39,000 miles.
Radiator cooling fan has stopped working at 39000 miles.van is overheating .still under power train warranty.we are being given a hard time about warranty repair.van can't operate as it has also blown fuses for the fan.research indicates many owners with same issues.
The contact owns a 2015 Ram Promaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(p) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who…
Brakes
10 complaints · 16%Half of these problems showed up before 39,000 miles.
Takata recall: while I was driving 70 MPH on the freeway, the car suddenly started shaking and in the matter of few seconds the car immediately stopped in the middle of the freeway. I tried to move over to the side of the freeway slowly, to a safe place, was difficult, because after I moved the car to the side of the…
Recently this vehicle was parked on a slight incline and after the emergency brake was applied the vehicle began to roll. This model vehicle does not have a park position for the transmission lever. Not sure why this vehicle does not have a park position because when this emergency brake failed there is nothing to…
Other or unspecified
4 complaints · 7%Parking brake not working during winter time. When parking, parking brake was used and it work. When driveing the vehicle the parking brake was release but the brake is lock up. The vehicle was unable to drive. Took to the shop and the shoe was all use up. I changed the shoe at the shop and still having the problem.…
While on vacation in nm and co, an engine cooling fan on safety recall (our exact model, make, and year and accessories) was blowing fuses/malfunctioning - the result possible is the same thing that initiated the recall - possibility of fire. Blown fuse also can result in limp mode being executed in a dangerous…
Fuel system
4 complaints · 7%Electronic throttle control and malfunction indicator light came on sporadically during a 2,000 mile trip over a 2 week period. Caused vehicle automatic shifting to jump from gear to gear and speed and engine RPM to not respond to foot pedal while driving. Dealer flushed fuel system stating problem was biodiesel in…
While on vacation in nm and co, an engine cooling fan on safety recall (our exact model, make, and year and accessories) was blowing fuses/malfunctioning - the result possible is the same thing that initiated the recall - possibility of fire. Blown fuse also can result in limp mode being executed in a dangerous…
Speed control
3 complaints · 5%The contact owns a 2015 Ram Promaster. While driving at any speed, the speedometer failed to illuminate. The vehicle was taken to the dealer where the technician diagnosed it as a design failure. The manufacturer was notified of the failure. The failure mileage was 3,300. Updated 1/12/16 the consumer stated he noticed…
The contact owns a 2015 Ram Promaster. While driving 65 MPH, various warning indicators illuminated and the vehicle began to decrease in speed the vehicle was able to restart, but would not accelerate beyond 20 MPH. The failure occurred randomly. The vehicle was not diagnosed or repaired. The contact filed a complaint…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2015 Ram Promaster recalls
Transmission: column shift
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-time will notify owners instructing them to take their vehicles to ram dealers for the necessary repairs, free of charge. Owners may contact prime-time customer service at 1-574-293-9191. Prime-time's number for this recall is w00.
Full defect summary
Prime-time specialty vehicles (prime-time) is recalling certain 2014-2019 paratransit vehicles equipped with 3.6l engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Transmission: column shift
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began may 26, 2020. Owners may contact ram trucks at 1-866-726-4636. Chrysler's number for this recall is w00.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2019 ram promaster vehicles equipped 3.6l engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Equipment: air conditioner
Risk: An overheated fan motor increases the risk of a fire.
Fix: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed december 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began july 7, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is vb2.
Full defect summary
Chrysler (fca US llc) is recalling certain 2015-2018 ram promaster vehicles equipped with 3.0l diesel or 3.6l gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Seats
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. The recall began may 27, 2019. Owners may contact freedman customer service at 1-800-443-4540 or new england at 1-800-886-9247.
Full defect summary
New england wheels (new england) is recalling certain 2014-2018 ford transit and 2014-2019 ram promaster 2500 and 3500 vehicles modified to be equipped with freedman go-es foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Seats
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Mobilitytrans will notify owners and freedman seating dealers will inspect and repair the foldaway seat, free of charge. The recall began may 19, 2019. Owners may contact mobility transportation services customer service at 1-734-453-6452.
Full defect summary
Mobility transportation services (mobilitytrans) is recalling certain 2014-2018 ford transit and ram promaster vehicles and 2014-2015 ford econoline vehicles modified to be equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Equipment
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began february 14, 2018. Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. Chrysler's number for this recall is t82.
Full defect summary
Chrysler (fca US llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Equipment: labels
Risk: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began june 14, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t24.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2017 ram promaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
Transmission: automatic transmission
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Fix: Chrysler will notify owners, dealers will reprogram the powertrain control module and the transmission control module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on november 7, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s55.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2015 jeep cherokee and 2015 chrysler 200, jeep renegade, ram promaster, and 2016 fiat 500x vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On august 29, 2016 chrysler added the 2016 fiat 500x vehicles to this recall.
Electrical: software
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. The recall began on june 20, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s22.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. The trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. Equipment."
Electrical: electrical system
Risk: An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on june 3, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s24.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2015-2016 ram promaster city vans manufactured september 26, 2014, to march 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the transmission control module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Electrical: switch
Risk: An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began march 4, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r64.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2015 ram promaster vans manufactured october 1, 2014, to june 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
Air bags: side/window
Risk: In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.
Fix: Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on may 6, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r19.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2015 ram promaster city vehicles manufactured november 6, 2014, to march 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 214, "side impact protection."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2015 Ram Promaster
- What are the most common problems with the 2015 Ram Promaster?
- By NHTSA owner complaints: engine (19 complaints, typically around 56,000 miles); electrical (17 complaints, typically around 41,000 miles); transmission (12 complaints, typically around 39,000 miles).
- How many recalls does the 2015 Ram Promaster have?
- 12 recalls listed by NHTSA, the latest from October 15, 2020 (transmission). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2015 a bad year for the Ram Promaster?
- It is 5th of 13 Promaster model years by number of complaints, with 61 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.