KnownCarProblems2019 Ram Promaster Problems and Recalls
Owners filed 60 complaints with NHTSA about the 2019 Ram Promaster, most often about the transmission (40% of complaints, typically around 66,500 miles). It is 6th of 13 Promaster model years by number of complaints and has 9 recalls.
Most common 2019 Ram Promaster problems
Transmission
24 complaints · 40%Half of these problems showed up before 66,500 miles. Parts named most often: automatic transmission.
The contact owns a 2019 Ram Promaster 2500. The contact stated that the vehicle failed to reverse as needed with the check engine warning light illuminated. The contact then received notification of NHTSA campaign number: 23v301000 (power train) however, the part to do the recall repair was unavailable. Several…
The contact owns a 2019 Ram Promaster 2500. The contact stated that while driving at various speeds, the transmission was slipping and failed to shift to 3rd gear. The contact stated that the failure persisted while driving on one occasion, which required the driver to pull over and to restart the vehicle.…
Engine
17 complaints · 28%Half of these problems showed up before 47,000 miles.
We have 3 Ram promasters and all 3 have an oil leak at the oil cooler, costing over $800 each to have repaired. Again, all 3 have had the same issue resulting in over $2,400 in repairs.
The contact owns a 2019 Ram Promaster 2500. The contact stated that while the vehicle was parked, there was an abnormal plastic burning odor coming from the vehicle. The contact exited the vehicle, checked under the hood, and discovered that one of the relays was standing up crooked and was melted. The contact…
Other or unspecified
9 complaints · 15%Brakes
7 complaints · 12%Parts named most often: foundation components.
When I take my foot off the accelerator and put it on the brake the car slows down but then starts to accelerate again. On a city street at a stop sign/light. A light will briefly flash on dash that says "hill holder - see service". I've taken it to be checked. They drove it and could not duplicate. This only happens…
Electrical
5 complaints · 8%Air bags
3 complaints · 5%The contact rented a 2019 Ram Promaster 1500. While driving approximately 25 MPH, both the driver and passenger side air bags erroneously deployed after driving over a bump in the road. No injuries were reported. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The…
Around 4,000 miles my brand new van died on me going up a small incline round around a small curve. I lost all power and a head on vehicle almost hit me head on because I list all power, I lost power steering, I lost braking power and I and my dad almost died because I was veering off a cliff. I restarted the vehicle…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Ram Promaster recalls
Equipment Adaptive/Mobility
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with q'straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed february 5, 2026. Owners may contact rollx's customer service at 1-800-956-6668.
Full defect summary
Rollx vans (rollx) is recalling certain gmc yukon, sierra, chevrolet express 2500, ford transit, e-250, toyota sienna, sienna hybrid, honda odyssey, chrysler town and country, voyager, pacifica, dodge grand caravan, and ram promaster vehicles equipped with qrt-deluxe and qrt-max wheelchair restraints. Please refer to rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Engine: radiator assembly
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed december 11, 2025. Some owner notification letters were mailed beginning december 11, 2025. Additional owner notification letters were mailed in january, march, and june 2026. Remaining owner notification letters are expected to be mailed july 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67c, b
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2026 ram promaster vehicles. The electrical circuit for the radiator fan may overheat.
Backup camera: camera
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning september 30, 2025. A second notice will be sent once the final remedy is available, anticipated july 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59c.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2021 ram promaster and 2019-2020 dodge journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility.
Transmission: park pawl
Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed june 22, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 44a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2019-2021 ram promaster vehicles equipped with a 62te transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Transmission: column shift
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-time will notify owners instructing them to take their vehicles to ram dealers for the necessary repairs, free of charge. Owners may contact prime-time customer service at 1-574-293-9191. Prime-time's number for this recall is w00.
Full defect summary
Prime-time specialty vehicles (prime-time) is recalling certain 2014-2019 paratransit vehicles equipped with 3.6l engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Seat belts: retractor
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Fix: National van builders will notify owners, and dealers will replace the retractors, free of charge. The recall began may 19, 2020. Owners may contact freedman customer service at 1-800-443-4540 or national van builders customer service at 1-800-527-7477.
Full defect summary
National van builders, inc. (national van builders) is recalling certain vehicles based on 2019-2020 ford transit and 2019 ram promaster vans equipped with freedman go-es foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 209, "seat belt assemblies."
Seat belts: retractor
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Fix: Transitworks will notify owners, and dealers will replace the retractors, free of charge. The recall began may 13, 2020. Dealers can contact freedman seating company for parts and reimbursement information at 1-800-443-4540.
Full defect summary
Transitworks is recalling certain driverge vehicles based on 2019-2020 ford transit vans equipped with freedman seating company (fsc) pt foldaway and go-es 3-point foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 209, "seat belt assemblies."
Transmission: column shift
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began may 26, 2020. Owners may contact ram trucks at 1-866-726-4636. Chrysler's number for this recall is w00.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2019 ram promaster vehicles equipped 3.6l engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Seats
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. The recall began may 27, 2019. Owners may contact freedman customer service at 1-800-443-4540 or new england at 1-800-886-9247.
Full defect summary
New england wheels (new england) is recalling certain 2014-2018 ford transit and 2014-2019 ram promaster 2500 and 3500 vehicles modified to be equipped with freedman go-es foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2019 Ram Promaster
- What are the most common problems with the 2019 Ram Promaster?
- By NHTSA owner complaints: transmission (24 complaints, typically around 66,500 miles); engine (17 complaints, typically around 47,000 miles); other or unspecified (9 complaints).
- How many recalls does the 2019 Ram Promaster have?
- 9 recalls listed by NHTSA, the latest from December 17, 2025 (equipment Adaptive/Mobility). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Ram Promaster?
- It is 6th of 13 Promaster model years by number of complaints, with 60 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.