KnownCarProblems2023 Ram Promaster Problems and Recalls
Owners filed 94 complaints with NHTSA about the 2023 Ram Promaster, most often about the steering (42% of complaints, typically around 36,500 miles). It is the 2nd most complained-about Promaster model year since 2000 and has 6 recalls.
Most common 2023 Ram Promaster problems
Steering
39 complaints · 42%Half of these problems showed up before 36,500 miles.
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at various speeds, the vehicle lost power steering assist with several unknown warning lights, and the check engine and parking assist warning lights were illuminated. The contact was forced to restart the vehicle to resume normal…
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving approximately 65 MPH, the message âpower steering serviceâ was displayed with a high-pitched whining sound coming from underneath the hood and the dashboard. The vehicle was taken to the dealer, who diagnosed that the steering gear…
Electrical
25 complaints · 27%The contact owned a 2023 Ram Promaster 2500. The contact stated that the employee had reported that the front end of the vehicle had caught on fire immediately after parking the vehicle. The vehicle was unoccupied at the time of the incident. The fire was extinguished by the fire department, which reported that the…
The contact owns a 2023 Ram Promaster. The contact stated while driving the vehicle at an undisclosed speed, while changing lanes the steering wheel is trying to drive the vehicle into another lane and barriers at times without the collison avoidance system activating. The contact stated the collision avoidance system…
Engine
25 complaints · 27%Half of these problems showed up before 31,500 miles.
The contact owned a 2023 Ram Promaster 2500. The contact stated that the employee had reported that the front end of the vehicle had caught on fire immediately after parking the vehicle. The vehicle was unoccupied at the time of the incident. The fire was extinguished by the fire department, which reported that the…
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at various speeds, the vehicle lost power steering assist with several unknown warning lights, and the check engine and parking assist warning lights were illuminated. The contact was forced to restart the vehicle to resume normal…
Driver assistance
11 complaints · 12%Parts named most often: warnings, automatic emergency braking, assist, warning.
The contact owns a 2023 Ram Promaster. The contact stated while driving the vehicle at an undisclosed speed, while changing lanes the steering wheel is trying to drive the vehicle into another lane and barriers at times without the collison avoidance system activating. The contact stated the collision avoidance system…
Fuel system
7 complaints · 7%Other or unspecified
6 complaints · 6%Brakes
4 complaints · 4%Parts named most often: antilock/traction control/electronic limited slip.
Transmission
4 complaints · 4%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2023 Ram Promaster recalls
Steering: electric power assist system
Risk: A loss of power steering assist can increase the risk of a crash.
Fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed november 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92d. Vehicle identification numbers (vins) involved in this recall will became searchable on NHTSA.gov on october 6, 2026.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2026 ram 1500 promaster, ram 2500 promaster, ram 3500 promaster, and 2024-2026 ram 3500 electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Equipment Adaptive/Mobility
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with q'straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed february 5, 2026. Owners may contact rollx's customer service at 1-800-956-6668.
Full defect summary
Rollx vans (rollx) is recalling certain gmc yukon, sierra, chevrolet express 2500, ford transit, e-250, toyota sienna, sienna hybrid, honda odyssey, chrysler town and country, voyager, pacifica, dodge grand caravan, and ram promaster vehicles equipped with qrt-deluxe and qrt-max wheelchair restraints. Please refer to rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Engine: radiator assembly
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed december 11, 2025. Some owner notification letters were mailed beginning december 11, 2025. Additional owner notification letters were mailed in january, march, and june 2026. Remaining owner notification letters are expected to be mailed july 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67c, b
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2026 ram promaster vehicles. The electrical circuit for the radiator fan may overheat.
Backup camera: camera
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "over-the-air," free of charge. Owner notification letters were mailed beginning july 9, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's numbers for this recall are 66b and 79b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2022 dodge durango, 2021-2023 chrysler pacifica, jeep grand cherokee l, 2022 ram 1500, 2500, 3500, chrysler voyager, 2022-2023 jeep compass, grand cherokee, wagoneer, grand wagoneer, andâ ram promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Body and structure: door
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed august 1, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 53b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2024 ram promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard numbers 214, "side impact protection" and 110, "tire selection and rims."
Seat belts: buckle assembly
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed april 9, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 02b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 ram promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Loss of power steering assist
Summary
The office of defects investigation (odi) has received 19 vehicle owner questionnaires (voqs) alleging an intermittent or complete failure of the power steering assist system in certain model year (my) 2022-2023 ram promaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. Odi is opening this preliminary evaluati
Questions about the 2023 Ram Promaster
- What are the most common problems with the 2023 Ram Promaster?
- By NHTSA owner complaints: steering (39 complaints, typically around 36,500 miles); electrical (25 complaints); engine (25 complaints, typically around 31,500 miles).
- How many recalls does the 2023 Ram Promaster have?
- 6 recalls listed by NHTSA, the latest from September 29, 2026 (steering). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2023 a bad year for the Ram Promaster?
- It is the 2nd most complained-about Promaster model year since 2000, with 94 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.