KnownCarProblems2018 Ram Promaster Problems and Recalls
Owners filed 38 complaints with NHTSA about the 2018 Ram Promaster, most often about the engine (32% of complaints, typically around 32,500 miles). It is 9th of 13 Promaster model years by number of complaints and has 10 recalls.
Most common 2018 Ram Promaster problems
Engine
12 complaints · 32%Half of these problems showed up before 32,500 miles.
The contact owns a 2018 Ram Promaster 2500. The contact received notification of NHTSA campaign number: 25v720000 (engine and engine cooling). The vehicle was started, and there was smoke coming from the exhaust pipe. The contact was unsure if any warning lights were illuminated. The contact took the vehicle to an aaa…
There are 2 outstanding recalls with no response from dodge or dealer for: vb2/NHTSA 19v-818 (15nov2019) -engine cooling fan and w00/NHTSA 20v-036 (23 jan 2020) -shift cable recalls, the dealer larson dodge puyallup, wa has been unresponsive. I am still paying pymts and afraid to drive the van. There are no updates to…
Electrical
11 complaints · 29%Parts named most often: instrument cluster/panel, ignition.
The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start. The contact attempted to remove the key from the ignition; however, the key was stuck for several minutes before the contact was able to remove the key. No warning light was illuminated. The vehicle…
Other or unspecified
7 complaints · 18%There are 2 outstanding recalls with no response from dodge or dealer for: vb2/NHTSA 19v-818 (15nov2019) -engine cooling fan and w00/NHTSA 20v-036 (23 jan 2020) -shift cable recalls, the dealer larson dodge puyallup, wa has been unresponsive. I am still paying pymts and afraid to drive the van. There are no updates to…
Transmission
7 complaints · 18%Parts named most often: axle assembly, automatic transmission.
The contact owns a 2018 Ram Promaster. When the vehicle was started and shifted into drive, the gear downshifted without warning. Also, the check engine warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was…
Our 2018 Promaster van was idling in our driveway in park, no emergency brake on as I ran across the front of it to grab a shirt/pants for the cleaners. It was hot and wanted the van to cool off in august in el dorado hills, ca. The van which was pointing downhill towards our backyard and I was in the house and back…
Visibility and wipers
4 complaints · 11%The windshield design presents a safety hazard. The windshield is too low to allow the driver to see overhead traffic lights. Dodge has told me to lower the seat to improve visibility, but on my model there is no adjustment. It might be possible to make this adjustment on other models, but not mine.
Brakes
3 complaints · 8%
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2018 Ram Promaster recalls
Engine: radiator assembly
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed december 11, 2025. Some owner notification letters were mailed beginning december 11, 2025. Additional owner notification letters were mailed in january, march, and june 2026. Remaining owner notification letters are expected to be mailed july 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67c, b
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2026 ram promaster vehicles. The electrical circuit for the radiator fan may overheat.
Transmission: column shift
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-time will notify owners instructing them to take their vehicles to ram dealers for the necessary repairs, free of charge. Owners may contact prime-time customer service at 1-574-293-9191. Prime-time's number for this recall is w00.
Full defect summary
Prime-time specialty vehicles (prime-time) is recalling certain 2014-2019 paratransit vehicles equipped with 3.6l engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Transmission: column shift
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began may 26, 2020. Owners may contact ram trucks at 1-866-726-4636. Chrysler's number for this recall is w00.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2019 ram promaster vehicles equipped 3.6l engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Equipment: air conditioner
Risk: An overheated fan motor increases the risk of a fire.
Fix: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed december 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began july 7, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is vb2.
Full defect summary
Chrysler (fca US llc) is recalling certain 2015-2018 ram promaster vehicles equipped with 3.0l diesel or 3.6l gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Equipment
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: Unicell will work with asa electronics to notify owners and offer a remedy, free of charge. The recall began may 9, 2019. Owners may contact asa electronics customer service 1-800-384-4400 or unicell at 1-716-853-8628.
Full defect summary
Unicell body company inc. (unicell) is recalling certain 2017-2019 chevrolet express and gmc savanna, 2018-2019 hino 155, ford econoline and transit and isuzu npr, and 2018 ram promaster-based vehicles equipped with asa electronics voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Seats
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. The recall began may 27, 2019. Owners may contact freedman customer service at 1-800-443-4540 or new england at 1-800-886-9247.
Full defect summary
New england wheels (new england) is recalling certain 2014-2018 ford transit and 2014-2019 ram promaster 2500 and 3500 vehicles modified to be equipped with freedman go-es foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Seats
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Mobilitytrans will notify owners and freedman seating dealers will inspect and repair the foldaway seat, free of charge. The recall began may 19, 2019. Owners may contact mobility transportation services customer service at 1-734-453-6452.
Full defect summary
Mobility transportation services (mobilitytrans) is recalling certain 2014-2018 ford transit and ram promaster vehicles and 2014-2015 ford econoline vehicles modified to be equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Seats
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Prime-time specialty vehicles has notified owners, and freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began november 16, 2018. Owners may contact freedman customer service at 1-800-443-4540 or prime-time specialty vehicles at 1-574-293-9191.
Full defect summary
Prime-time specialty vehicles (prime-time) is recalling certain 2016-2018 ram promaster and ford transit vehicles modified to be equipped with freedman go-es foldaway seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Electrical: front underhood
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began october 2, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is u87.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018 jeep renegade, compass and grand cherokee, ram 1500 and promaster, fiat 500x, dodge journey, challenger, charger and durango and chrysler 300x vehicles, 2017-2018 jeep wrangler, dodge grand caravan and chrysler town and country vehicles and 2018-2019 jeep cherokee and 2018 chrysler pacifica and pacifica hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Air bags: side/window
Risk: A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began january 11 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t64.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018 ram promaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2018 Ram Promaster
- What are the most common problems with the 2018 Ram Promaster?
- By NHTSA owner complaints: engine (12 complaints, typically around 32,500 miles); electrical (11 complaints); other or unspecified (7 complaints).
- How many recalls does the 2018 Ram Promaster have?
- 10 recalls listed by NHTSA, the latest from October 23, 2025 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2018 a bad year for the Ram Promaster?
- It is 9th of 13 Promaster model years by number of complaints, with 38 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.