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2000 Jeep Grand Cherokee Problems and Recalls

Owners filed 1,447 complaints with NHTSA about the 2000 Jeep Grand Cherokee, most often about the brakes (30% of complaints, typically around 30,000 miles). It is 6th of 27 Grand Cherokee model years by number of complaints and has 6 recalls.

Complaints1,447
Recalls6
Crashes reported108
Fires reported18
Injuries reported932 deaths reported

Most common 2000 Jeep Grand Cherokee problems

  1. Brakes

    437 complaints · 30%

    Half of these problems showed up before 30,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip, disc, power assist.

    My 200 Jeep Grand Cherokee had brakes replaced twice under 30,000 miles. Right now I am at 37,000 and looks like I will have visit the dealer again to have my brakes replaced, again. When asked about frre replacement the dealer answered that there is a technical srvice bulletin (tsb) out there regarding the issue, but…
    Owner report to NHTSA, 2003, at 30,000 miles
    Problems with 2000 Jeep cherokee brake equipment. The second major repair work done. It was dangerous when attempting to stop the vehicle and felt as if the vehicle was running over massive bumps. The vehicle had new pads, the front and back rotors were machined, and a new caliper kit was added.
    Owner report to NHTSA, 2003, at 29,113 miles
  2. Engine

    211 complaints · 15%

    Half of these problems showed up before 97,000 miles. Parts named most often: cooling system, engine, exhaust system.

    My 2000 Jeep Grand Cherokee will randomly stall. The dealer is unable find a problem. I was able to prevent a crash by muscling the powerless Jeep to a curb.
    Owner report to NHTSA, 2004, at 97,000 miles
    200 Jeep Grand Cherokee. 98000 miles engine surges on start and when idling. Surge rises to 2500 RPM falls to 1500, rises to 2000 etc until it reaches 700 RPM normal idle. When in operation the surge occurs and would move the car forward if brakes are not applied. Surge can also be felt when decelerating and braking.…
    Owner report to NHTSA, 2006, at 97,000 miles
  3. Seats

    180 complaints · 12%

    Half of these problems showed up before 116,500 miles. Parts named most often: front assembly.

    Tl contact owns a 2000 Jeep Grand Cherokee. While the contact's husband was driving 45 MPH, the driver's seat snapped off the brackets that hold the seat down. The failure caused him discomfort and could have resulted in a crash. The current mileage was 116,000 and failure mileage was 115,500.
    Owner report to NHTSA, 2008, at 115,500 miles
    Tl contact owns a 2000 Jeep Grand Cherokee. On more than ten occasions, the contact stated that the seat heater on the driver's side would become so hot that the occupant in the seat would be burned. When he turned off the seat heater, it remained activated. He had to turn off the vehicle in order to turn off the…
    Owner report to NHTSA, 2009, at 117,000 miles
  4. Transmission

    156 complaints · 11%

    Half of these problems showed up before 55,500 miles. Parts named most often: automatic transmission, driveline, axle assembly, manual transmission.

    Brandow chrysler notified me that 2000 Jeep Grand Cherokee transmission requires replacement. The vehicle has 56,000 miles and has properly maintained. Upon review of similar issues from other 1999/2000 Jeep owners with transmission problems, I am filing this complaint due to lack of notice by brandow or daimler…
    Owner report to NHTSA, 2004, at 55,500 miles
    Pulled vehicle to the side of the road to check right front tire. Left gear in park with engine running, exited vehicle and was walking around the front of the vehicle when I heard a "thunk". Vehicle had shifted into reverse and was traveling down a slight incline. Attempted to enter vehicle and was knocked to the…
    Owner report to NHTSA, 2004, at 55,275 miles
  5. Visibility and wipers

    124 complaints · 9%

    Half of these problems showed up before 91,500 miles. Parts named most often: defroster/defogger/hvac system, power window devices and controls, windshield wiper/washer, glass, side/rear.

    Heater does not work on the drivers side, cost to fix is ridiculous and I cannot believe that something this expensive happens so often on this vehicle. I have read dozens of accounts from other wj Jeep owners having this problem!
    Owner report to NHTSA, 2006, at 92,350 miles
    My Jeep Grand Cherokee, 2000 model, have a common failure with the blend doors in the ventilation system. This is a well know error on these cars, and happens with every one of them. I have a dual ventilation system that controls each side of the car.
    Owner report to NHTSA, 2008, at 95,000 miles
  6. Electrical

    112 complaints · 8%

    Half of these problems showed up before 104,000 miles. Parts named most often: wiring, ignition, starter assembly, instrument cluster/panel.

    The contact owns a 2000 Jeep Grand Cherokee. The contact was driving 25 MPH when the vehicle stalled with warning. The contact stated that when the failure occurred, he would have to wait for the computer to reboot in order to restart the vehicle. The contact took the vehicle to a local mechanic for a diagnostic test.…
    Owner report to NHTSA, 2011, at 104,000 miles
    While driving my 2000 Jeep Grand Cherokee, the Jeep just stalls. This has happen 3 times in the last 3 months. Once while on the highway. A safety problem. Once it sits for awhile it will start again.
    Owner report to NHTSA, 2011, at 102,000 miles
  7. Doors and locks

    78 complaints · 5%

    Half of these problems showed up before 68,000 miles. Parts named most often: doors, hatchback/liftgate, trunk lid.

    1. Normal day activities such and using the lock or unlock button on the door panel or remote control to unlock or lock the doors. 2. The door fails to lock or unlock the door and it makes a loud buzzing noise. Sounds similar to a duck quack, it is very loud. This can interfere with the child safety lock functioning…
    Owner report to NHTSA, 2006, at 68,000 miles
    : the contact stated the door locks have failed multiple times. There is a buzzing noise prior to the locks completely failing and there is no manual lock. The dealership has replaced the actuator three times and the consumer is currently having problems with the locks. Updated 5/22/2006 -
    Owner report to NHTSA, 2006, at 71,000 miles
  8. Lights

    73 complaints · 5%

    Half of these problems showed up before 96,000 miles. Parts named most often: brake lights, tail lights, headlights, turn signal.

    Both tail light assemblies failed (brake lights do not work when the headlights are on). The failure was due to the ground connection of the brake lamps, which is part of the tail light assy. The assy is not strong enough to withstand the brake light bulbs when secured and cracks. This compromises the ground…
    Owner report to NHTSA, 2006, at 98,000 miles
    To whom it may concern, I am writing to you about a two serious safety issues with my 2000 Jeep Grand Cherokee. First, the door locks are all starting to fail. Without warning they fail to operate and you can not unlock them. This is a serious safety issue if a rescue worker can not get into my vehicle to rescue my…
    Owner report to NHTSA, 2007, at 94,050 miles

Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.

2000 Jeep Grand Cherokee recalls

  1. Engine: fan

    NHTSA 06V199000 · June 8, 2006 · 189,479 vehicles

    Risk: If this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade and injured.

    Fix: Dealers will replace the electric cooling fan modules free of charge. The recall began on september 4, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.

    Full defect summary

    On certain sport utility vehicles, the plastic blades of the electric motor driven cooling fan may separate and penetrate the shroud.

  2. Fuel system: injectors

    NHTSA 02V104000 · April 8, 2002 · 1,115,322 vehicles

    Risk: This could result in a vehicle fire.

    Fix: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began may 13, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

    Full defect summary

    On certain sport utility vehicles equipped with a 4.0l engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

  3. Fuel system: tank assembly

    NHTSA 00V195000 · July 17, 2000 · 1,500 vehicles

    Risk: Separation of the vent tube weld could result in a fuel leak. Fuel leakage in the presence of an ignition source could result in a fire.

    Fix: Dealers will replace any fuel tanks built in the suspect time period. The vehicle will be inspected and if the bar code on the fuel tank indicates that the tank was built during the suspect period, it will be replaced.

    Full defect summary

    Vehicle description: sport utility vehicles. Some of these vehicles may have been built with fuel tanks with suspect vent tube welds.

  4. Seat belts

    NHTSA 00V034000 · February 4, 2000 · 204,000 vehicles

    Risk: The affected mounting bolts may not withstand sufficient force to function properly in certain impact situations, increasing the risk of injury to a belted occupant.

    Fix: Dealers will replace the shoulder belt height adjuster mounting bolts.

    Full defect summary

    Vehicle description: passenger vehicles. The seat belt shoulder height adjustable turning loop (atl) top mounting bolt was inadequately manufactured.

  5. Air bags: frontal

    NHTSA 99V343000 · December 2, 1999 · 350 vehicles

    Risk: This condition could increase the risk of a passenger occupant injury under certain accident conditions.

    Fix: Dealers will replace the air bag module with a correct module.

    Full defect summary

    Vehicle description: passenger and sport utility vehicles. The passenger air bag inflator assembly contains an incorrect inflator charge amount.

  6. Steering: gear box (other than rack and pinion)

    NHTSA 99V312000 · November 4, 1999 · 1,259 vehicles

    Risk: This could result in sticking, binding, or seizing of the steering gear.

    Fix: Dealers will replace the steering gear on involved vehicles.

    Full defect summary

    Vehicle description: sport utility vehicles. Some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops.

Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.

NHTSA defect investigations

Questions about the 2000 Jeep Grand Cherokee

What are the most common problems with the 2000 Jeep Grand Cherokee?
By NHTSA owner complaints: brakes (437 complaints, typically around 30,000 miles); engine (211 complaints, typically around 97,000 miles); seats (180 complaints, typically around 116,500 miles).
How many recalls does the 2000 Jeep Grand Cherokee have?
6 recalls listed by NHTSA, the latest from June 8, 2006 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
Is the 2000 a bad year for the Jeep Grand Cherokee?
It is 6th of 27 Grand Cherokee model years by number of complaints, with 1,447 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.

Other Jeep Grand Cherokee years

Jeep Grand Cherokee problems by year