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2018 Jeep Grand Cherokee Problems and Recalls
Owners filed 855 complaints with NHTSA about the 2018 Jeep Grand Cherokee, most often about the electrical (40% of complaints, typically around 28,000 miles). It is 12th of 27 Grand Cherokee model years by number of complaints and has 10 recalls.
Most common 2018 Jeep Grand Cherokee problems
Electrical
339 complaints · 40%Half of these problems showed up before 28,000 miles. Parts named most often: instrument cluster/panel, alternator/generator/regulator, ignition, body control module/bcm.
The contact owns a 2018 Jeep Grand Cherokee. While driving 60-65 MPH the vehicle failed to accelerate and loss motive power. The traction control warning light was illuminated. The vehicle was taken to town and country car and truck center 10 craft dr, alamosa, co 81101, ([phone], but was not diagnosed nor repaired.…
Here are times when I have pulled out (with various people in the car) most recently my 13 year-old-son, who was screaming, "dad what are you doing, we are about to be hit," and the car has completely shut down. (no interior lights, or running engine) quick thinking saved US from a major disaster. We were almost…
Other or unspecified
267 complaints · 31%Half of these problems showed up before 15,500 miles.
On multiple occasions, while traveling at varying speeds, the entire dashboard and infotainment system have shut down for anywhere from several seconds to several minutes. The engine has not shut down, but there has been a noticeable lack of power following these events. This has occurred while maneuvering through a…
The contact owns a 2018 Jeep Grand Cherokee. While driving approximately 30 MPH, the contact rear ended another vehicle at a traffic light. As a result, the second vehicle bumped into a third vehicle. The air bags did not deploy. There were no warning indicators illuminated. The contact struck her head on the steering…
Engine
141 complaints · 17%Half of these problems showed up before 25,000 miles. Parts named most often: cooling system, exhaust system.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 35 MPH, several unknown warning lights illuminated, and the vehicle started hesitating and then stalled. The vehicle was towed to an independent mechanic, and the mechanic had the vehicle towed to the dealer to be diagnosed. The contact was…
While driving a message of service shifter displayed and vehicle went like on park mode but in d shift. Car was in motion and became stationary. Shift lights came on. All wheels were locked, service engine light on. Turning car off and back on didn't help. I was unable to move the shift from d to any other shift. It…
Transmission
75 complaints · 9%Half of these problems showed up before 20,000 miles. Parts named most often: automatic transmission, axle assembly.
The contact owns a 2018 Jeep Grand Cherokee. While driving 30 MPH and attempting to shift gears, the vehicle downshifted. The vehicle was taken multiple times to route 46 chrysler Jeep dodge (located at 1655 US-46, little falls, nj 07424, ([phone]), but they were unable to duplicate the failure. The manufacturer was…
My 2018 jcg altitude edition with 16000 miles has been having issues with radio and navigation. Cjdr replaced stereo system which fixed the navigation issue but now radio turns up and down on own. Took car in today and there is no fix. They told me when it occurs to turn my car off and then back on which will help it…
Fuel system
63 complaints · 7%Half of these problems showed up before 6,000 miles. Parts named most often: delivery, fuel injection system.
At a gas station, with the engine turned off. On 3 different occasions, when filling up my gas tank, when I start pumping gas, the tank stops taking gas as if the tank is full. In order to continue filling the gas tank, I have to hold the gas hose handle in a specific position to allow the gas to fill the tank without…
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while his wife was refueling the vehicle, fuel sprayed back out forcefully into her face. The contact's wife was transported by ambulance for facial and upper body burns due to the fuel. The contact was unaware of a police report being filed. The…
Brakes
62 complaints · 7%Half of these problems showed up before 39,000 miles. Parts named most often: antilock, antilock/traction control/electronic limited slip.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked in a parking lot, the vehicle inadvertently rolled forward, hitting a concrete parking block, which damaged the front bumper. No injury was sustained. No police report was filed. The contact later received notification of…
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 35 MPH, both the ABS and traction control warning…
Seats
43 complaints · 5%Half of these problems showed up before 46,500 miles. Parts named most often: front assembly.
While sitting in my Jeep (parked) I reached into the back seat from the driver seat. The driver side headrest popped randomly. I looked up how to reset it and it appears this has been an issue since 2014 due to the plastic retention clips breaking at random. Seeing as how it is a safety measure to reduce injury when…
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 5 MPH and turning into a parking lot, the front driverâs side head rest deployed without impact. The contact was struck on the back of the head but reported no injuries. The vehicle was not diagnosed or repaired by an independent…
Speed control
38 complaints · 4%Half of these problems showed up before 7,000 miles. Parts named most often: accelerator pedal.
After wide open throttle acceleration, vehicle continues to accelerate even after letting off of throttle. Had to immediately depress brake to its maximum capacity to slow/stall the unintended rapid acceleration. It has duplicated this behavior twice in the last 100 miles. The Jeep also indicates an error message…
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA campaign number: 18v332000 (electrical system…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2018 Jeep Grand Cherokee recalls
Brakes: control unit/module
Risk: A vehicle that can be started and shifted out of park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed december 16, 2025. Owners may contact fca customer service at 1-800-853-1403. Fca's number for this recall is 94b. This recall replaces previous recall number 22v-426. Vehicles previously remedied under 22v-426 will need to have the new remedy completed.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2019 jeep grand cherokee and dodge durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of park without the brake pedal being applied.
Engine: engine and engine cooling
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed august 3, 2023. Some owner notification letters were mailed october 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated july 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 66a. This recall is an expansion of recall 20v-475.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2014-2019 ram 1500 and 2014-2020 jeep grand cherokee vehicles equipped with 3.0l diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Brakes: control unit/module
Risk: A vehicle that starts and shifts out of park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Fix: This recall is replaced by NHTSA recall number 24v838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated hcu/ABS module software that prevents the hcu/ABS module from falsely reading pressure in the primary circuit. Fca has decided to do a two-phase campaign remedy schedule. Phase 1 began november 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed july 28, 2020. Owner notification letters were mailed on november 29, 2022. Owners may contact fca US,
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2019 jeep grand cherokee and dodge durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of park without the brake pedal being applied.
Fuel system: fuel pump
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the hpfp, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed july 21, 2022. Owner notification letters for were mailed for jeep grand cherokee owners starting january 11, 2024. Owner notification letters for ram 1500 owners were mailed march 7, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, lls's number for this recall is z46.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2014-2020 jeep grand cherokee, and 2014-2019 ram 1500 vehicles equipped with 3.0l diesel engines. A high pressure fuel pump (hpfp) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Engine: gas recirculation valve (egr valve)
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: Fca US llc will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on december 21, 2021. A second notification will be mailed when parts are available, currently expected to be around march 11, 2021. The recall began march 11, 2021. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US llc's number for this recall is w79.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2019 jeep grand cherokee vehicles equipped with the 3.0l ecodiesel engines. The exhaust gas recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Equipment: floor mat
Risk: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began november 15, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is ub3.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018 jeep grand cherokee street and racing technology (srt) and trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Electrical: front underhood
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began october 2, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is u87.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018 jeep renegade, compass and grand cherokee, ram 1500 and promaster, fiat 500x, dodge journey, challenger, charger and durango and chrysler 300x vehicles, 2017-2018 jeep wrangler, dodge grand caravan and chrysler town and country vehicles and 2018-2019 jeep cherokee and 2018 chrysler pacifica and pacifica hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Transmission: automatic transmission
Risk: If the incorrect park lock rod is installed, the transmission may not shift into 'park' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Fix: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began june 28, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is u43.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018 dodge charger, durango and challenger, jeep grand cherokee and wrangler, chrysler 300, and ram 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Fuel system: hoses, lines/piping, and fittings
Risk: If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Fix: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began february 23, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is u02.
Full defect summary
Chrysler (fca US llc) is recalling certain 2018 jeep grand cherokee trackhawk vehicles equipped with a 6.2l supercharged engine. The fuel line may separate.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
High pressure fuel pump failure
Summary
The office of defects investigation (odi) opened pe21-021 on october 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines. During the investigation, odi sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both fca and bmw, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by fca and bmw.during the investigation fca filed rec
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Questions about the 2018 Jeep Grand Cherokee
- What are the most common problems with the 2018 Jeep Grand Cherokee?
- By NHTSA owner complaints: electrical (339 complaints, typically around 28,000 miles); other or unspecified (267 complaints, typically around 15,500 miles); engine (141 complaints, typically around 25,000 miles).
- How many recalls does the 2018 Jeep Grand Cherokee have?
- 10 recalls listed by NHTSA, the latest from November 7, 2024 (brakes). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2018 a bad year for the Jeep Grand Cherokee?
- It is 12th of 27 Grand Cherokee model years by number of complaints, with 855 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.