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2021 Jeep Grand Cherokee Problems and Recalls
Owners filed 409 complaints with NHTSA about the 2021 Jeep Grand Cherokee, most often about the electrical (28% of complaints, typically around 2,000 miles). It is 16th of 27 Grand Cherokee model years by number of complaints and has 12 recalls.
Most common 2021 Jeep Grand Cherokee problems
Electrical
115 complaints · 28%Half of these problems showed up before 2,000 miles. Parts named most often: instrument cluster/panel, 12v/24v/48v battery, body control module.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the contact noticed several unknown warning lights illuminated. The contact stated that the vehicle lost motive power and stalled. The contact attempted to restart the vehicle however, the vehicle would not restart. The contact had…
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the crash warning lane departure alert was sounding and failed to disengage. The contact stated that the vehicle would indicate that the vehicle was running even though the vehicle had not been started. The…
Steering
102 complaints · 25%Half of these problems showed up before 19,000 miles.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 75 MPH, the power steering assist, traction control, lane assist, emergency brake, backup assist, air bags, and check engine warning lights all illuminated and the vehicle failed to operate and function as needed. The contact used excessive…
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v132000 (suspension, steering) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the upper control arm…
Engine
62 complaints · 15%Half of these problems showed up before 21,000 miles. Parts named most often: exhaust system.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle intermittently hesitated and stalled. The vehicle was taken to the dealer where it was diagnosed that an unstated software needed to be updated. No warning lights were illuminated. The software was…
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that upon start of the vehicle; an abnormal, clamoring sound would emit from the engine without warning. The vehicle was taken to the dealer where they replaced 2 cam shafts and other engine parts; however, the failure persisted. The vehicle was taken…
Transmission
59 complaints · 14%Half of these problems showed up before 28,000 miles.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while performing a routine maintenance on the vehicle, she was informed that the vehicle was emitting an abnormal sound. The vehicle was taken to the local dealer where it was diagnosed that failure was associated with the transmission. The vehicle was…
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the ESC and âservice 4wdâ warning lights illuminated, causing the vehicle to shake abnormally. Additionally, the transmission unexpectedly shifted to 4WD low while driving. The steering wheel vibrated while…
Other or unspecified
56 complaints · 14%Driver assistance
52 complaints · 13%Parts named most often: automatic emergency braking, warning, assist, warnings.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while his wife was driving approximately 30 MPH, the forward collision-avoidance system erroneously activated, causing the vehicle to abruptly stop in the middle of the road. During the failure, no other vehicles or objects were nearby to cause the…
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while her daughter was driving approximately 25â30 MPH, the power steering became inoperable. The contact stated that the lane keep assist warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the…
Lights
42 complaints · 10%Half of these problems showed up before 19,000 miles. Parts named most often: headlights.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another driver alerted the contact that the taillights failed to illuminate as needed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware…
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the rear taillights failed to function as needed while driving at night. The contact stated that the…
Fuel system
41 complaints · 10%The contact owns a 2021 Jeep Grand Cherokee. The contact stated that after refueling the vehicle, the vehicle failed to restart immediately. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where it was determined that the fuel pump needed to be replaced. The vehicle was not…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2021 Jeep Grand Cherokee recalls
Backup camera: camera
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "over-the-air," free of charge. Owner notification letters were mailed beginning july 9, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's numbers for this recall are 66b and 79b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2022 dodge durango, 2021-2023 chrysler pacifica, jeep grand cherokee l, 2022 ram 1500, 2500, 3500, chrysler voyager, 2022-2023 jeep compass, grand cherokee, wagoneer, grand wagoneer, andâ ram promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Suspension: upper ball joint
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed april 2, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca's number for this recall is 10b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2023 jeep grand cherokee l and 2022-2023 jeep grand cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Backup camera: display function
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix: Dealers will update the central vision park assist module software, free of charge. Owner notification letters were mailed august 31, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 56a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 jeep grand cherokee, 2021-2023 jeep grand cherokee l, and 2022-2024 jeep wagoneer and grand wagoneer vehicles. The central vision park assist module (cvpam) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Suspension: coil springs
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed june 29, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 64a. This recall is replaced by NHTSA recall 26v051. All vehicles will need to have the new recall remedy performed.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 jeep grand cherokee and 2021-2023 jeep grand cherokee l vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Steering: column
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed june 6, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 58a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 jeep grand cherokee and 2021-2023 jeep grand cherokee l vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Lights: tail lights
Risk: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Fix: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed june 8, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is z50.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022 jeep grand cherokee and 2021-2022 jeep grand cherokee l vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamp, reflective devices, and associated equipment."
Engine: gas recirculation valve (egr valve)
Risk: An unexpected loss of drive power increases the risk of a crash.
Fix: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed june 23, 2022. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is z31.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021 dodge durango, jeep grand cherokee wk, 2022 jeep grand cherokee, and 2021-2022 jeep grand cherokee l vehicles equipped with 3.6l engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Seats: critical fasteners
Risk: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Fix: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed april 7, 2022. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US llc's number for this recall is z24.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2022 jeep grand cherokee l vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 225, "child restraint anchorage systems."
Lights: software
Risk: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Fix: Dealers will reprogram the slm software, free of charge. Owner notification letters were mailed december 23, 2021. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is y72.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021 jeep grand cherokee l vehicles equipped with smart lighting modules (slm). An incomplete slm software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment."
Air bags: software
Risk: Disabled air bags can increase the risk of injury to occupants in a crash.
Fix: Dealers will reprogram the orc, free of charge. Owner notification letters were mailed december 2, 2021. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is y79.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021 jeep grand cherokee l, 2022 jeep wagoneer, and grand wagoneer vehicles. The occupant restraint controller (orc) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Lights: headlights
Risk: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Fix: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed october 28, 2021. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is y66.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021 jeep grand cherokee l vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment."
Backup camera: camera
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Fca US llc will update the radio software, free of charge. Owner notification letters were mailed on december 28, 2021. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US llc's number for this recall is y67.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021 jeep grand cherokee l vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
Questions about the 2021 Jeep Grand Cherokee
- What are the most common problems with the 2021 Jeep Grand Cherokee?
- By NHTSA owner complaints: electrical (115 complaints, typically around 2,000 miles); steering (102 complaints, typically around 19,000 miles); engine (62 complaints, typically around 21,000 miles).
- How many recalls does the 2021 Jeep Grand Cherokee have?
- 12 recalls listed by NHTSA, the latest from June 13, 2024 (backup camera). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2021 a bad year for the Jeep Grand Cherokee?
- It is 16th of 27 Grand Cherokee model years by number of complaints, with 409 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.