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2013 Jeep Grand Cherokee Problems and Recalls
Owners filed 805 complaints with NHTSA about the 2013 Jeep Grand Cherokee, most often about the electrical (47% of complaints, typically around 68,000 miles). It is 13th of 27 Grand Cherokee model years by number of complaints and has 9 recalls.
Most common 2013 Jeep Grand Cherokee problems
Electrical
376 complaints · 47%Half of these problems showed up before 68,000 miles. Parts named most often: alternator/generator/regulator, wiring, starter assembly, ignition.
The contact owns a 2013 Jeep Grand Cherokee. While driving 25 MPH, the vehicle shut off and lost power without warning. The vehicle was placed in park, restarted, and taken to a local dealer where the failure was unable to be duplicated. The failure recurred and was not remedied. Prior to the failure, the vehicle was…
The contact owns a 2013 Jeep Grand Cherokee. While driving approximately 65 MPH and passing another vehicle, the vehicle experienced excessive hesitation. The failure recurred numerous times and became progressively worse. While driving 75 MPH, the engine power reduced to 25 MPH until reaching the destination. The VIN…
Brakes
146 complaints · 18%Half of these problems showed up before 21,000 miles.
Chrysler recalls p14 & p36 have been in effect since may and august of this year respectfully. To date I am unable to obtain parts for either recall from chrysler. P14 deals with eroding booster pump enclosures and they continually tell me they cannot get parts. 7 months has elapsed since notification and no remedy in…
The contact owns a 2013 Jeep Grand Cherokee. While driving 25 MPH and attempting to engage the brakes, the brakes failed to stop the vehicle. As a result, the contact rear ended the preceding vehicle. The contact did not sustain any injuries and it was unknown if a police report was filed. The contact received…
Fuel system
113 complaints · 14%Half of these problems showed up before 72,500 miles. Parts named most often: delivery.
Car shut down/would only crank would not start. No fuel to engine. Car shut down at street light. Tapped on relays in relay box under hood the vehicle started.
The contact's parents own a 2013 Jeep Grand Cherokee. The contact stated that while driving at 70 MPH, the vehicle lost motive power and stalled without warning. The vehicle was restarted and driven to blake fulenwider chrysler, dodge, Jeep located at (305 16th street, snyder, tx 79549), where it was determined that…
Engine
110 complaints · 14%Half of these problems showed up before 74,000 miles. Parts named most often: cooling system.
Constant p06dd code. Code will show up daily after being cleared. Has been occurring on a regular basis for 2 months plus. Dealership has no help in fixing the issue.
Engine light came on. P0520 default code re oil pressure sensor/switch. In researching this issue, it appears that despite numerous complaints by others for exact same issue, no recall by Jeep. My mechanic also noted this is a very common issue for Jeep. Jeep customers are having to pay out of pocket for this very…
Other or unspecified
59 complaints · 7%Half of these problems showed up before 80,000 miles.
When pulling out of driveway, foot brake was applied but accelerator revved up and car lurched forward into traffic..barely avoided an accident. This is a serious safety issue. Contacted original dealer who said this was not a recall item and was dismissive. I requested that my complaint be put on file.
Leather on dashboard has separated and bubbled due to manufacturers defect. Jeep will not fix the issue stating it is "normal wear and tear" this is unacceptable on the overland trim that is supposed to be a high end trim model
Seats
57 complaints · 7%Half of these problems showed up before 80,500 miles. Parts named most often: front assembly.
We were driving down a country road at roughly 20mph, my wife was in the passenger seat when out of nowhere the head rest exploded and injured my wife in the back of the head with some serious force. After pulling over and inspecting the issue I noticed the head rest's plastic bracket holding it on had failed and…
Driver side headrest (ahr system) has deployed and is broken. It appears the plastic clamps that hold the headrest in place are brittle which caused the failure .
Transmission
55 complaints · 7%Half of these problems showed up before 80,000 miles. Parts named most often: automatic transmission.
Drive shaft failure at 80,000 mi. Middle support bearing failed. This is a 2013 how many have all ready failed and they are sitting on this info because the part alone is $ 875.00 + labor. I have had cars with over 150,000 and never had this problem.
Rear driveshaft cv joint failure at ~78,500 miles. The boot that contains the bearing grease failed and left a ring of grease on neighboring components. Failed joint is the one that connects to the transfer case. From onset of symptoms (mild clicking noise) to noticeable driveline vibration and very loud popping in…
Air bags
33 complaints · 4%Half of these problems showed up before 62,000 miles.
I bought the car less than a year ago. The car is a 2013. The airbag light came on. I went to the dealership to have it checked. They informed me the passenger seat belt needs to be replaced. This seems ridiculous consideing the car is less than 5 years old. I ended up haigb to pay over $300 for a new passenger seat…
On 3/31/2016 I was driving on the highway at approximately 60 miles per hour. Unexpectedly my head was thrown forward. There were no cars in front or behind me. I discovered the drivers headrest separated from the headrest backing by at least 3". (see pictures) I took it to a Jeep dealership where I was asked if the…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2013 Jeep Grand Cherokee recalls
Electrical: electrical system
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler (fca US llc) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning december 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on december 10, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is v62.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2013 dodge durango and jeep grand cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA recall 14v530 or 15v115. The fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.
Brakes: service brakes
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began november10, 2017. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t59.
Full defect summary
Chrysler (fca US llc) is recalling certain 2011-2014 dodge durango and jeep grand cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began february 12, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is t36.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2014 dodge challenger, dodge charger, chrysler 300, dodge durango, and 2012-2014 jeep grand cherokee vehicles. The affected vehicles have electro-hydraulic power steering (ehps) and are equipped with a 5.7l or a 3.6l engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Lights: interior lighting
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on july 28, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r71.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured december 3, 2009, to september 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Electrical: electrical system
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the tipm. The recall began on august 7, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r09. Note: this recall is an expansion of recall 14v-530. Note: this recall has been superseded by recall 19v813.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2012-2013 jeep grand cherokee vehicles manufactured september 17, 2010, to august 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 dodge durango vehicles manufactured january 18, 2011, to august 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.
Electrical: alternator/generator/regulator
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on february 27, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p60.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 chrysler 300, dodge charger, challenger, and durango; and 2012-2014 jeep grand cherokee vehicles manufactured april 22, 2010, to january 2, 2014, and equipped with a 3.6l engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Electrical: wiring
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p36.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 dodge durango and jeep grand cherokee vehicles manufactured january 5, 2010, through december 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Brakes: service brakes
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on may 30, 2014. Owners may contact chrysler at 1-800-853-1403. Chrysler's recall campaign number is p14.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured from january 5, 2010, through september 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Brakes: antilock/traction control/electronic limited slip
Risk: If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on april 3, 2014. Owners may contact chrysler at 1-800-853-1403. Chrysler's number associated with this recall is p05.
Full defect summary
Chrysler group llc (chrysler) is recalling certain model year 2012-2013 dodge durango and jeep grand cherokee vehicles manufactured october 11, 2011, through october 1, 2012. Under certain braking events, the ready alert braking system (rab) may result in the driver experiencing a hard brake pedal feel.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Post 14v-391 headliner fires
Summary
In response to this investigation, fiat chrysler automobiles (fca) is conducting a recall to address headliner fires that occur post 14v-391.on december 22, 2015 fca notified the office of defects investigation (odi) of safety recall 15v-879 to remedy potential headliner fires occurring in 389,252 model year (my) 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured from december 3, 2009 to september 1, 2012.note this recall, which was scoped based on vehicle design level and field events, does not include all my 2013 or any my 2014 durango and grand cherokee vehicles; odi and fca will continue to monitor the field experience for this population.odi opened this investigation
Totally integrated power module failure
Summary
In a letter dated august 21, 2014, the center for auto safety (cas) petitioned the national highway traffic safety administration (NHTSA) to initiate a defect investigation of alleged failures associated with the totally integrated power module (tipm) installed in chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that tipm defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On september 25, 2014, the office of defects investigation (odi) opened dp14-004 to evaluate the petition for a grant or deny decision. Odi analyzed complaint data provided by cas as
Headliner fires
Summary
On july 1st, 2014 chrysler group llc (chrysler) notified the office of defects investigation (odi) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (my) 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured between january 5, 2010 and december 11, 2013 (see NHTSA safety recall 14v-391), with notifications to begin in august 2014. According to chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the
Headliner fires
Summary
The office of defects investigation (odi) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on jeep grand cherokees.customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun visor material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.in one report, the sunroof was damaged causing the glass to shatter.the cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.the sun visors are mounted to the roof of the vehicle through the headliner
Questions about the 2013 Jeep Grand Cherokee
- What are the most common problems with the 2013 Jeep Grand Cherokee?
- By NHTSA owner complaints: electrical (376 complaints, typically around 68,000 miles); brakes (146 complaints, typically around 21,000 miles); fuel system (113 complaints, typically around 72,500 miles).
- How many recalls does the 2013 Jeep Grand Cherokee have?
- 9 recalls listed by NHTSA, the latest from November 14, 2019 (electrical). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2013 a bad year for the Jeep Grand Cherokee?
- It is 13th of 27 Grand Cherokee model years by number of complaints, with 805 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.