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2004 Jeep Grand Cherokee Problems and Recalls
Owners filed 1,295 complaints with NHTSA about the 2004 Jeep Grand Cherokee, most often about the air bags (25% of complaints, typically around 120,000 miles). It is 8th of 27 Grand Cherokee model years by number of complaints and has 8 recalls.
Most common 2004 Jeep Grand Cherokee problems
Air bags
326 complaints · 25%Half of these problems showed up before 120,000 miles. Parts named most often: frontal, side/window.
On august 21 , my son and I were proceeding through an intersection doing approximately 40 MPH when an oncoming driver failed to yield and turned directly in front of our Jeep. We were wearing our seat belts. We both sustained head injuries as a result of the crash. I don't remember much afterwards. We are healing and…
We slipped on some black ice and the Jeep went up a hill and then we flipped and landed upside down. This is the second time this happened the other time was last year feb 18 2013 when my 2001 Jeep Grand Cherokee rolled over three times before landing upside down. Last year it was me and my 3 sons. Thus year it was me…
Visibility and wipers
214 complaints · 17%Half of these problems showed up before 55,000 miles. Parts named most often: defroster/defogger/hvac system, power window devices and controls, sun/moon roof assembly, windshield.
I returned to my car to find that the passenger window dropped down into the door. The car was taken to the dealership. Dealership staff indicated that this is common in the 2004 jeeps. The cost to repair this is $480.00.
1) when purchased passenger side vent always made noise after shutdown 2) passenger side heat stopped working completely..blows cold air in winter 3)not yet fixed due to high costs.
Brakes
159 complaints · 12%Half of these problems showed up before 18,000 miles. Parts named most often: foundation components, antilock/traction control/electronic limited slip, disc, pedals and linkages.
While driving at 50 MPH consumer applied the brakes and experienced severe vibration in the steering wheel. A certified mechanic examined the vehicle, and determined that the front rotors were warped and deformed. The rotors and pads needed to be replaced.
Problems with warped rotors on vehicle. Ten months and 18000 miles after the vehicle was purchased, the early warning symptoms of warped rotors surfaced. The vehicle was taken to the dealer who confirmed that the rotors were indeed warped. The manufacturer refused to honor their basic warranty. The consumer has owned…
Seats
149 complaints · 12%Half of these problems showed up before 85,000 miles. Parts named most often: front assembly.
Tl contact owns a 2004 Jeep Grand Cherokee. The contact stated when getting into the driver seat, he heard the metal bracket under the seat snap. The vehicle was taken to an authorized dealership but no repairs were performed at the time of the complaint. The failure mileage was approximately 80,900. The current…
Metal seat bracket that holds driver's seat to floor on my 2002 and my 2004 Jeep grand cherokees broke. Seats are now detached from the floor and rock back and forth.
Electrical
144 complaints · 11%Half of these problems showed up before 92,000 miles. Parts named most often: wiring, ignition, starter assembly, horn.
Tl contact owns a 2004 Jeep Grand Cherokee. When the contact started the vehicle, she noticed that all of the interior lighting illuminated. When she turned off the lights, all of the illuminated equipment failed, including the power windows and locks. The failure prevents the contact from viewing the instrument…
Air conditioner blower motor failed to operate due to melting of connection of wiring harness to blower motor resistor. Possibility of fire with toxic fumes. Part was replaced by dealer and is available.
Engine
90 complaints · 7%Half of these problems showed up before 78,000 miles. Parts named most often: engine, exhaust system, cooling system.
Tl contact owns a 2004 Jeep Grand Cherokee. The contact stated that while attempting to change the oil, the oil fill cap broke in half resulting in half of the fill cap becoming stuck down in the oil valve. The contact stated that he no longer put oil in the vehicle due to the failure. The contact called the…
My 2004 Jeep Grand Cherokee limited has either a hole in one of the pistons or a broken connecting rod. This just happened one day as I left work. The vehicle would not accelerate properly and ran very rough.
Speed control
77 complaints · 6%Half of these problems showed up before 51,000 miles. Parts named most often: accelerator pedal, cruise control, linkages, cables.
Driving to work on thursday morning, 2/14/08. Road conditions damp but not slick. Pulled into parking spot and car accelerated very quickly and ran into the building. I couldn't seem to stop the car.
When preparing to go through a car wash, I was given an announcement relating to sudden acceleration relating to "some Jeep and toyotas". Being a Jeep owner, I contacted a Jeep dealer. They have heard nothing of this and do not have a recall for it. I have experienced the sudden acceleration twice..
Steering
73 complaints · 6%Half of these problems showed up before 75,500 miles. Parts named most often: gear box (other than rack and pinion), hydraulic power assist system, column, linkages.
When I drive my car and I start to brake at in the speed range of 20mph to 65mph, my brake pedal starts to vibrate and my steering wheel starts to shake uncontrollably, I have to start pumping the brakes for the steering wheel to become nearly moderately controllable. I have been reading online that many people with…
Tl contact owns a 2004 Jeep Grand Cherokee laredo. The contact stated that it requires increased steering effort when turning the steering column, which increases the risk of a crash.he contacted the manufacturer in reference to recall# 03v079000 (steering:gear box (other than rack and pinion)). Upon contact a…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2004 Jeep Grand Cherokee recalls
Air bags: side/window
Risk: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on may 5, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r60.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2003 jeep liberty vehicles manufactured march 29, 2003, to july 3, 2003, and 2004 jeep grand cherokee vehicles manufactured may 27, 2003, to may 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Air bags: frontal
Risk: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12v527 and 13v040. All owners that have not had the recall repair performed under safety recalls 12v527 or 13v040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on december 29, 2015. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is r06.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2002-2003 jeep liberty vehicles manufactured january 9, 2001, to march 28, 2003, 2002-2004 jeep grand cherokee vehicles manufactured february 13, 2001, to may 23 2003, and 2003-2004 dodge viper vehicles manufactured november 1, 2001, to june 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Air bags: sensor/control module-inactive
Risk: Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in january 2013. The remedy for affected liberty vehicles is expected to be available in april 2013. The remedy for affected grand cherokee vehicles is expected to be available later in the year. Owners may contact chrysler at 1-800-247-9753.
Full defect summary
Chrysler is recalling certain model year 2002 and 2003 jeep liberty vehicles manufactured january 9, 2001, through march 28, 2003, and 2002 through 2004 jeep grand cherokee vehicles manufactured february 13, 2001, through may 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Seats: seat heater/cooler
Risk: Overheating could potentially cause a fire or injury.
Fix: Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.
Full defect summary
Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.
Seats: seat heater/cooler
Risk: Overheating could potentially cause a fire.
Fix: Dealers will replace the heated seat elements. The recall began on july 24, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat.
Electrical: starter assembly
Risk: In the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall, increasing the risk of a crash.
Fix: Dealers will replace the crankshaft position sensor. Owner notification began on march 29, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain sport utility vehicles equipped with 4.0l engines, the crankshaft position sensor wiring insulation may crack and expose the wire.
Equipment: labels
Risk: The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.
Fix: Owners will be provided with a corrected tire certification label. Owner notification began on march 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.
Steering: gear box (other than rack and pinion)
Risk: A dislodged clip may cause increased steering effort, increasing the risk of a crash.
Fix: Dealers will replace the steering gear assemblies. Owner notification began on march 12, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Full defect summary
On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Jeep inadvertent air bag deployment
Summary
The office of defects investigation (odi) opened an investigation based on consumer allegations of inadvertent air bag deployments (iabd) occurring after the recall remedy for NHTSA recall 12v-527 had been installed on recalled model year (my ) 2002-2003 jeep liberty and my 2002-2004 jeep grand cherokee vehicles manufactured by fiat chrysler automobiles (fca).the recall was in response to the office of defects investigation (odi) investigation ea12-001 during which data provided by fca indicate that the air bag circuitry inside the occupant restraint control (orc) module can degrade. Orc degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle
Crash related fuel tank fires
Summary
Odi has completed an extensive analysis of rear crash fuel tank system integrity data for the subject jeep cherokee, grand cherokee and liberty vehicles (svs).as of june 2013, odi knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the svs.based on this analysis, odi issued a recall request letter (rrl) on june 3, 2013 requesting that chrysler recall the grand cherokee and liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium suvs) built during the same time period.in the rrl, odi described how the location of the af
Crash related fuel tank fires
Summary
Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). As a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. Nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. In addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep pro
Fuel storage system crash related fires
Summary
In a letter dated october 2, 2009, the center for auto safety (cas) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. Cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in cr
Questions about the 2004 Jeep Grand Cherokee
- What are the most common problems with the 2004 Jeep Grand Cherokee?
- By NHTSA owner complaints: air bags (326 complaints, typically around 120,000 miles); visibility and wipers (214 complaints, typically around 55,000 miles); brakes (159 complaints, typically around 18,000 miles).
- How many recalls does the 2004 Jeep Grand Cherokee have?
- 8 recalls listed by NHTSA, the latest from October 19, 2015 (air bags). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2004 a bad year for the Jeep Grand Cherokee?
- It is 8th of 27 Grand Cherokee model years by number of complaints, with 1,295 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.