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2023 Jeep Grand Cherokee Problems and Recalls
Owners filed 400 complaints with NHTSA about the 2023 Jeep Grand Cherokee, most often about the electrical (45% of complaints, typically around 21,500 miles). It is 17th of 27 Grand Cherokee model years by number of complaints and has 21 recalls.
⚠ Safety advisory1 recall for this car came with a park-outside warning. See below and check your VIN at nhtsa.gov/recalls.
Most common 2023 Jeep Grand Cherokee problems
Electrical
179 complaints · 45%Half of these problems showed up before 21,500 miles. Parts named most often: propulsion system, 12v/24v/48v battery.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated. Additionally, while driving at slower speeds, the braking system independently engaged, and the vehicle came to a complete stop. The âservice hybrid systemâ warning light illuminated. A…
The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 25v576000 (electrical system) and NHTSA campaign: 25v741000 (electrical system); however, parts to do the recall repairs were not yet available. The contact stated that after starting the vehicle, the message…
Engine
86 complaints · 22%Half of these problems showed up before 24,500 miles.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while his wife was driving 70 MPH, the temperature gauge rose extremely high, with the message âengine overheatingâ displayed on the instrument panel and the vehicle lost motive power. The contactâs wife pulled over and parked the vehicle while…
The contact owned a 2023 Jeep Grand Cherokee. The contact stated that whileâ the vehicle was parked under the carport, a loud bang was heard coming from outside. The contact's husband was inside the residence in the back room when the abnormal sound was heard. The contact's husband did not go outside to check the…
Suspension
68 complaints · 17%Half of these problems showed up before 27,000 miles. Parts named most often: rear.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was parked in the garage, he noticed that the rear coil spring was on the ground. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the rear coil springs needed to be…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, there was an abnormal sound coming from the front-end of the vehicle, with the sound more significant on the driver's side. The vehicle was taken to the dealer, where the contact was informed that the failure could…
Other or unspecified
64 complaints · 16%Fuel system
53 complaints · 13%Driver assistance
50 complaints · 13%Parts named most often: automatic emergency braking, warnings, blind spot detection, assist.
The contact owns a 2023 Grand Cherokee limited. The contact stated that while driving with her daughter, at approximately 2 MPH in a parking lot, the sun visor was pulled down and as she glanced in the mirror unaware of the surroundings, the vehicle crashed into a pole. No damage to the pole. The contact sustained…
Steering
44 complaints · 11%Half of these problems showed up before 23,000 miles.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, there was an abnormal sound coming from the front-end of the vehicle, with the sound more significant on the driver's side. The vehicle was taken to the dealer, where the contact was informed that the failure could…
The contact leased a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v132000 (suspension, steering) however, the part to do the recall repair was not yet available. The contact stated that the steering wheel was loose and was shuddering intermittently while driving. There was no…
Transmission
39 complaints · 10%Half of these problems showed up before 35,000 miles.
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 25v576000 (electrical system). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that while driving at an undisclosed speed, the brakes independently engaged. The contact…
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving 35-45 MPH and making a turn, the vehicle stalled. The contact stated that the messages that the ABS and the gear switch were locked, and other unknown messages were displayed. The contact was unable to pull over to the side of the road. The…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2023 Jeep Grand Cherokee recalls
Suspension: coil springs
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed september 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 89d. Vehicle identification numbers (vins) involved in this recall will become searchable on NHTSA.gov on september 9, 2026. This recall replaces NHTSA recall numbers 26v051 and 23v413. Vehicles already repaired under the previous recalls will need to
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2023 jeep grand cherokee l, 2022-2023 jeep grand cherokee, and jeep grand cherokee 4xe vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Transmission: gear position indication (prndl)
Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed august 20, 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30d. Vehicle identification numbers (vins) involved in this recall will become searchable on NHTSA.gov beginning july 9, 2026.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2024 jeep grand cherokee, 2023 jeep wagoneer, 2024 jeep grand cherokee l, and jeep wagoneer l vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 102, "transmission shift lever sequence, starter interlock, and transmission braking effect."
Air bags: software
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed june 18, 2026. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01d. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov on may 28, 2026.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2026 jeep grand cherokee and 2023-2025 jeep grand cherokee l vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 214, "side impact protection."
Suspension: coil springs
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed february 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in march 2026. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 20d. Vehicle identification numbers (vins) involved in this recall became searchable on NHTSA.gov on january 30, 2026. This recall replaces NHTSA recall number 23v413. Vehicles already repaired under the pre
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2023 jeep grand cherokee l and 2022-2023 jeep grand cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Electrical: traction battery
Risk: A vehicle fire can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning december 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68c. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov beginning
Full defect summary
Chrysler (fca US, llc) is recalling certain 2020-2025 jeep wrangler 4xe and 2022-2026 grand cherokee 4xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Electrical: propulsion system
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed october 14, 2025. Owners may contact chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73c. Vehicle identification numbers (vins) involved in this recall will be searchable on NHTSA.gov beginning september 11, 2025.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2026 jeep grand cherokee plug-in hybrid electric (phev) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Seats: head restraint
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed september 5, 2025. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 20c.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2023-2024 jeep grand cherokee and jeep grand cherokee l vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 202, "head restraints."
Visibility and wipers: fan/motor
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed july 8, 2025. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49c.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2023 jeep grand cherokee and jeep grand cherokee l vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 103, "windshield defrosting and defogging systems."
Air bags: side/window
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed december 17, 2024. Owners may contact fca customer service at 1-800-853-1403. Fca's number for this recall is b3b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2024 jeep grand cherokee and 2021-2024 jeep grand cherokee l vehicles. An improperly secured connector for the front seat side air bags (sab) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 214, "side impact protection."
Backup camera: camera
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "over-the-air," free of charge. Owner notification letters were mailed beginning july 9, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's numbers for this recall are 66b and 79b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2022 dodge durango, 2021-2023 chrysler pacifica, jeep grand cherokee l, 2022 ram 1500, 2500, 3500, chrysler voyager, 2022-2023 jeep compass, grand cherokee, wagoneer, grand wagoneer, andâ ram promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Seat belts: critical fasteners
Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed july 9, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 70b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2023 jeep grand cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 210, "seat belt assembly anchorages."
Backup camera: camera
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 44b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2023 jeep grand cherokee and grand cherokee l vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Backup camera: camera
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 40b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 jeep grand cherokee and 2023-2024 jeep grand cherokee l vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Air bags: driver clockspring/spiral cassette
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed april 11, 2024 through june 20, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's numbers for this recall are 14b, 33b, 34b, 35b, 36b.
Full defect summary
Chrysler (fca US, llc) (stellantis) is recalling certain 2023-2024 ram 1500, jeep wrangler, jeep wagoneer, jeep grand wagoneer, chrysler pacifica, ram 3500, ram 3500 cab chassis, ram 2500, ram 4500 cab chassis, ram 5500 cab chassis, 2023 jeep gladiator, jeep grand cherokee, jeep grand cherokee l, ram 3500 cab chassis with a gvwr less than 10,000 lbs., and chrysler voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
Suspension: upper ball joint
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed april 2, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca's number for this recall is 10b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2023 jeep grand cherokee l and 2022-2023 jeep grand cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Lights: headlights
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed march 7, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca's number for this recall is 12b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2023-2024 jeep grand cherokee and jeep grand cherokee l vehicles. When the master headlight switch is set to the auto position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment."
Visibility and wipers: defroster/defogger/hvac system
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the hcp software, free of charge. Owner notification letters were mailed february 29, 2024. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04b.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2021-2024 jeep wrangler and 2022-2024 jeep grand cherokee vehicles. A hybrid control processor (hcp) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 103, "windshield defrosting and defogging systems."
Backup camera: display function
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix: Dealers will update the central vision park assist module software, free of charge. Owner notification letters were mailed august 31, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 56a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 jeep grand cherokee, 2021-2023 jeep grand cherokee l, and 2022-2024 jeep wagoneer and grand wagoneer vehicles. The central vision park assist module (cvpam) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Suspension: coil springs
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed june 29, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 64a. This recall is replaced by NHTSA recall 26v051. All vehicles will need to have the new recall remedy performed.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 jeep grand cherokee and 2021-2023 jeep grand cherokee l vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Steering: column
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed june 6, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 58a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 jeep grand cherokee and 2021-2023 jeep grand cherokee l vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Equipment: labels
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Fix: Fca US, llc will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed may 25, 2023. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 52a.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2022-2023 jeep grand cherokee l and grand cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement federal motor vehicle safety standard number 208, "occupant crash protection."
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
Recall 23v-413 post remedy failures
Summary
On june 8, 2023, fiat chrysler automobiles US, llc (fca) filed safety recall 23v-413 affecting certain 2022â2023 jeep grand cherokee and2021â2023 jeep grand cherokee l vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of recall 23v-413, the national highway traffic safety administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the r
Questions about the 2023 Jeep Grand Cherokee
- What are the most common problems with the 2023 Jeep Grand Cherokee?
- By NHTSA owner complaints: electrical (179 complaints, typically around 21,500 miles); engine (86 complaints, typically around 24,500 miles); suspension (68 complaints, typically around 27,000 miles).
- How many recalls does the 2023 Jeep Grand Cherokee have?
- 21 recalls listed by NHTSA, the latest from September 1, 2026 (suspension). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2023 a bad year for the Jeep Grand Cherokee?
- It is 17th of 27 Grand Cherokee model years by number of complaints, with 400 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.