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2019 Jeep Grand Cherokee Problems and Recalls
Owners filed 370 complaints with NHTSA about the 2019 Jeep Grand Cherokee, most often about the brakes (31% of complaints, typically around 56,500 miles). It is 18th of 27 Grand Cherokee model years by number of complaints and has 7 recalls.
Most common 2019 Jeep Grand Cherokee problems
Brakes
116 complaints · 31%Half of these problems showed up before 56,500 miles. Parts named most often: antilock, antilock/traction control/electronic limited slip.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while shifted in drive, the check engine warning light, the start/stop button, the auto part disabled, the ABS and traction control, stability control, and tire pressure monitor warning lights were illuminated. The contact then stated that all the…
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact…
Electrical
84 complaints · 23%Half of these problems showed up before 14,000 miles. Parts named most often: body control module/bcm.
27 days after the purchase of vehicle battery went completely dead and needed to be replaced. On the 3rd day after this repair, " check engine" light went on
My car has stalled twice in the last 3 days and has also no turned on so we needed a jump 1 day ago. We bought this car brand new off the lot with only 65 miles on it. Also there's an 'a!' symbol showing on the dash now.
Other or unspecified
77 complaints · 21%Half of these problems showed up before 9,000 miles.
I was driving home and the Jeep switched to neutral on its own and flashed "shift to park" on the screen. I had to roll to the side of the road, put it in park and turn it off. I am scared to drive it. I have kids. If this happens on the highway we will be hurt.
Took my car to the dealer because the sunroof is leaking they tried to fix it twice failed the second time I took it the complete drivers side floor of my vehicle was wet they said the reason why it was wet because it the sunroof bolts had rusted it is less than a year old and already has rust .
Engine
69 complaints · 19%Half of these problems showed up before 31,500 miles.
While driving down a road, at 30mph, it all of a sudden stalled out. Power steering stopped working, engine was dead, it said on dash to "shift into park". I managed to pull into a parking lot. Put it in park. Turned it off, then attempted to restart, it wouldn't start (sounded like engine trying, then not turning…
I was driving on the interstate when all service light came on and steering wheel locked up and the car began to power down. I almost crashed into a 18 wheeler because the steering wheel would not turn properly. I was able to pull over and the car would not move, switch gears, stop or start. My vehicle was serviced by…
Transmission
47 complaints · 13%Half of these problems showed up before 12,500 miles.
While driving straight at approximately 45 MPH on a the 3 lane road full of traffic vehicle suddenly clunked loudly and violently shifted from high gear possibly fifth or sixth into first gear with the rpms at over 7000 this caused me and my family to lunge forward at which time I momentarily lost control of the…
Vehicle has shut off while driving 3 separate times. The last time was doing 65 down a texas highway. Suddenly lost all power to the engine. On pressing the the motor revved up but there was no transmission engagement even though the vehicle was still in drive. Was forced to pull over to shift into park to restart the…
Air bags
19 complaints · 5%Half of these problems showed up before 16,500 miles. Parts named most often: sensor.
My vehicle (2019 Jeep Grand Cherokee) was only 1 1/2 years old and was involved in a head on collision. I was driving about 45mph when I was struck by 4-door chevy silverado (driver-to-driver collision) that was attempting to make a left turn on green, so only going about 3-5mph. The truck's steering wheel airbag…
This vehicle was hit by a silverado extended cab pickup at a 4 way stop twice by the same truck. The impact resulted in the Jeep being a total loss with extensive damage front and rear. The airbags never deployed resulting in injuries to both the driver and more serious the passenger. The Jeep was accelerating from a…
Driver assistance
16 complaints · 4%Parts named most often: automatic emergency braking, blind spot detection, warnings, adaptive cruise control.
Recently submitted a claim. Had to tow to my dealership and was just notified that the transmission is also malfunctioning. I have notified my dealer if these exact recalls at this website for this make and model and they are telling me it does not apply to my vehicle. Bizarre. Please help. I've only had this car 8…
Speed control
15 complaints · 4%Half of these problems showed up before 9,500 miles. Parts named most often: accelerator pedal.
Vehicle lost power on highway @ 65 - 70 MPH. Operator was using cruise control to increase and decrease speed in heavy traffic. Operator pressed the cruise off button and the vehicle lost power to idle and would not accelerate. Operator pulled over and switched the vehicle on and off several times over about 5 minutes…
I was driving home and the Jeep switched to neutral on its own and flashed "shift to park" on the screen. I had to roll to the side of the road, put it in park and turn it off. I am scared to drive it. I have kids. If this happens on the highway we will be hurt.
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2019 Jeep Grand Cherokee recalls
Brakes: control unit/module
Risk: A vehicle that can be started and shifted out of park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed december 16, 2025. Owners may contact fca customer service at 1-800-853-1403. Fca's number for this recall is 94b. This recall replaces previous recall number 22v-426. Vehicles previously remedied under 22v-426 will need to have the new remedy completed.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2019 jeep grand cherokee and dodge durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of park without the brake pedal being applied.
Engine: engine and engine cooling
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed august 3, 2023. Some owner notification letters were mailed october 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated july 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 66a. This recall is an expansion of recall 20v-475.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2014-2019 ram 1500 and 2014-2020 jeep grand cherokee vehicles equipped with 3.0l diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Brakes: control unit/module
Risk: A vehicle that starts and shifts out of park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Fix: This recall is replaced by NHTSA recall number 24v838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated hcu/ABS module software that prevents the hcu/ABS module from falsely reading pressure in the primary circuit. Fca has decided to do a two-phase campaign remedy schedule. Phase 1 began november 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed july 28, 2020. Owner notification letters were mailed on november 29, 2022. Owners may contact fca US,
Full defect summary
Chrysler (fca US, llc) is recalling certain 2018-2019 jeep grand cherokee and dodge durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of park without the brake pedal being applied.
Fuel system: fuel pump
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the hpfp, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed july 21, 2022. Owner notification letters for were mailed for jeep grand cherokee owners starting january 11, 2024. Owner notification letters for ram 1500 owners were mailed march 7, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, lls's number for this recall is z46.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2014-2020 jeep grand cherokee, and 2014-2019 ram 1500 vehicles equipped with 3.0l diesel engines. A high pressure fuel pump (hpfp) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Engine: gas recirculation valve (egr valve)
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: Fca US llc will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on december 21, 2021. A second notification will be mailed when parts are available, currently expected to be around march 11, 2021. The recall began march 11, 2021. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US llc's number for this recall is w79.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2019 jeep grand cherokee vehicles equipped with the 3.0l ecodiesel engines. The exhaust gas recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Backup camera: camera
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air (OTA) update available as of may 1, 2020. The recall began april 27, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w30-w37.
Full defect summary
Chrysler (fca US llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Transmission: differential unit
Risk: A sudden loss of power while driving or loss of the transmission park function can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began may 21, 2020. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is w22.
Full defect summary
Chrysler (fca US llc) is recalling certain 2019 jeep grand cherokee and dodge durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the park function when stationary.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
High pressure fuel pump failure
Summary
The office of defects investigation (odi) opened pe21-021 on october 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines. During the investigation, odi sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both fca and bmw, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by fca and bmw.during the investigation fca filed rec
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Questions about the 2019 Jeep Grand Cherokee
- What are the most common problems with the 2019 Jeep Grand Cherokee?
- By NHTSA owner complaints: brakes (116 complaints, typically around 56,500 miles); electrical (84 complaints, typically around 14,000 miles); other or unspecified (77 complaints, typically around 9,000 miles).
- How many recalls does the 2019 Jeep Grand Cherokee have?
- 7 recalls listed by NHTSA, the latest from November 7, 2024 (brakes). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2019 a bad year for the Jeep Grand Cherokee?
- It is 18th of 27 Grand Cherokee model years by number of complaints, with 370 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.