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2016 Jeep Grand Cherokee Problems and Recalls
Owners filed 311 complaints with NHTSA about the 2016 Jeep Grand Cherokee, most often about the engine (27% of complaints, typically around 41,000 miles). It is 20th of 27 Grand Cherokee model years by number of complaints and has 8 recalls.
Most common 2016 Jeep Grand Cherokee problems
Engine
84 complaints · 27%Half of these problems showed up before 41,000 miles.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 75 MPH, the vehicle stalled. The check engine warning light had remained illuminated. The contact was able to veer off to the side of the road where the vehicle was towed to a certified mechanic. The certified mechanic…
Driving down the highway and lost all power. Will not restart. Towed to dealer they say it's fuel pump related. It is a fuel pump relay which is a very known issue (recall) on 2011-2013 but not on anything newer.
Transmission
78 complaints · 25%Half of these problems showed up before 32,500 miles. Parts named most often: transfer case (4-wheel drive).
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to accelerate from a stop light, the vehicle failed to move without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16v249000 (power train, service brakes, hydraulic)…
This is now 4th or 5th time. Driving car, came to a stop then it stalled on me. This time something different happened. After trying to shut down, restart it automatically went into 4 low! I was able to get into a parking lot of the side of the road unlike last time. This time I have footage of the entire event. I…
Electrical
61 complaints · 20%Half of these problems showed up before 33,500 miles. Parts named most often: software, 12v/24v/48v battery.
The vehicle was started and would not shut off. All lights on dash came on which could have caused an accident trying to read them all. Had to disconnect fuses and battery to get engine and all lights off. Put all back together and engine will not turn over at all. It appears to not be recognizing fob even with new…
I was at a red stop light and when the light turned green I lifted my foot off the brake and onto the gas pedal and realized my 2016 Grand Cherokee would not move and had completely stalled. I checked to make sure the gear was not in neutral and read an error message on the dash that said something along the lines of…
Fuel system
45 complaints · 14%Half of these problems showed up before 42,500 miles. Parts named most often: fuel injection system.
My car will randomly stall out when I slow down or come to a stop while driving. There have been at least 4 times where I've been stopped at a red light and it auto-stops and then doesn't start back up again when the traffic starts moving again. A message comes up on my dashboard telling me to shift to p and then back…
Driving down the highway and lost all power. Will not restart. Towed to dealer they say it's fuel pump related. It is a fuel pump relay which is a very known issue (recall) on 2011-2013 but not on anything newer.
Other or unspecified
31 complaints · 10%Half of these problems showed up before 35,500 miles.
Less a complaint right now but how do out shut off the engine in case of a brake failure with a keyless start? Currently the only way to shut off the engine is when transmission is in park. If there is a kill switch inside the cabin I don't know where it's located.
My sunroof exploded while driving on the highway. I was going about 65 and there were no other vehicles around me. There was nothing that could have flown off the car. It exploded out of thin air.
Brakes
25 complaints · 8%Half of these problems showed up before 10,500 miles. Parts named most often: pedals and linkages, antilock/traction control/electronic limited slip.
At 45 MPH, level highway, no other traffic, acc not activated, car deployed emergency stop, applying hard braking, until car slowed to approx 10 MPH. Had traffic been to rear, an accident would have happened. Car had 10340 miles. One previous incident backing out my driveway with no obstructions present. Same braking…
Since car was purchased brand new in may 2016, the front brakes squeaked. Took car back to dealer for repair at 5,000 miles dealer stated repair to brake was made. However, problem continues and happens all the time during stop and go traffic. Took car back to dealer at 10,000 miles. Dealer claims they could not…
Speed control
22 complaints · 7%Half of these problems showed up before 25,000 miles.
The contact owns a 2016 Jeep Grand Cherokee. While operating the vehicle, the eco indicator suddenly illuminated. The driver stopped the vehicle and discovered that the transmission was stuck in the drive position and could not be switched to the park position. The vehicle suddenly experienced unintended acceleration…
When I was driving on fwy 4 the truck wipers suddenly start working and feel like the truck lost power and kind of drive hard I tried turn off wipers but panel turn on check engine light, stability control inoperable, warning light, anti slip. So I scanned with module fixd and shows code u0212 lost comm with scm. So I…
Steering
16 complaints · 5%Half of these problems showed up before 20,000 miles. Parts named most often: electric power assist system, rack and pinion.
Death wobble when being towed the dealer is no help on this problem because they do not have a service bulletin on the 2016 Jeep Grand Cherokee, but there on 2014 and 2015 cherokee. I need to get Jeep to fix this problem. 2016 is first year for Grand Cherokee to have electronic steering which was the cause of the same…
2016 Jeep grand cherrokee was making left 90 degree turn at approx 5 MPH on an a non-public city airport access road, hit a small golf cart and stopped. Damage to the golf cart was minor and consisted of broken plastic parts. Visible damage to the Jeep was a dented license plate. The front wheel were frozen in the…
Complaints are owner reports to NHTSA, not verified defects. One complaint can name several components, so shares add up to more than 100%.
2016 Jeep Grand Cherokee recalls
Engine: engine and engine cooling
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed august 3, 2023. Some owner notification letters were mailed october 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated july 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, llc's number for this recall is 66a. This recall is an expansion of recall 20v-475.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2014-2019 ram 1500 and 2014-2020 jeep grand cherokee vehicles equipped with 3.0l diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Fuel system: fuel pump
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the hpfp, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed july 21, 2022. Owner notification letters for were mailed for jeep grand cherokee owners starting january 11, 2024. Owner notification letters for ram 1500 owners were mailed march 7, 2024. Owners may contact fca US, llc customer service at 1-800-853-1403. Fca US, lls's number for this recall is z46.
Full defect summary
Chrysler (fca US, llc) is recalling certain 2014-2020 jeep grand cherokee, and 2014-2019 ram 1500 vehicles equipped with 3.0l diesel engines. A high pressure fuel pump (hpfp) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Engine: gas recirculation valve (egr valve)
Risk: Combustion in the intake manifold can increase the risk of a fire.
Fix: Fca US llc will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on december 21, 2021. A second notification will be mailed when parts are available, currently expected to be around march 11, 2021. The recall began march 11, 2021. Owners may contact fca US llc customer service at 1-800-853-1403. Fca US llc's number for this recall is w79.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2019 jeep grand cherokee vehicles equipped with the 3.0l ecodiesel engines. The exhaust gas recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Engine: diesel
Risk: An engine stall can increase the risk of a crash.
Fix: Fca US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on may 13, 2021. Owners may contact fca US customer service at 1-800-853-2002. Fca US's number for this recall is w58.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 ram 1500 and 2014-2016 jeep grand cherokee vehicles equipped with 3.0l diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Electrical: software
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began june 4, 2018. Owners may contact chrysler customer service at 1-800-853-1403. Note: owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Full defect summary
Chrysler (fca US llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Fuel system: hoses, lines/piping, and fittings
Risk: A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on december 23, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s85.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2016 dodge durango and jeep grand cherokee vehicles manufactured february 10, 2016, to april 28, 2016 and equipped with a 3.6l engine built at the saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
Lights: switch
Risk: If the solenoid loses function, the transmission may lock in the park or neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on may 27, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s28.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2016 jeep grand cherokee vehicles manufactured may 15, 2015 to february 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
Brakes: caliper
Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on may 12, 2016. Owners may contact chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is s16.
Full defect summary
Chrysler (fca US llc) is recalling certain model year 2015-2016 jeep grand cherokee and dodge durango vehicles manufactured december 9, 2015, to january 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Recall repairs are free at any franchised dealer. Enter your VIN at nhtsa.gov/recalls to see which recalls are still open on your car.
NHTSA defect investigations
High pressure fuel pump failure
Summary
The office of defects investigation (odi) opened pe21-021 on october 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (my) 2019-2020 ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7l cummins turbodiesel engines. During the investigation, odi sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both fca and bmw, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by fca and bmw.during the investigation fca filed rec
Desiccated air bag inflator rupture
Summary
From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.NHTSA.gov/sites/NHTSA.gov/files/documents/expert_report-hrblomquist.pdf.consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa
Active head rest inadvertent deployment
Summary
The office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (my) 2014 jeep grand cherokee and dodge durango vehicles.when odi opened the investigation, odi was aware of thirteen alleged injuries.a small number of early warning reports identified driver and/or passenger front seat ahr inadvertent deployments without a rear impact event.reported safety consequences resulting from the ahr deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of
Questions about the 2016 Jeep Grand Cherokee
- What are the most common problems with the 2016 Jeep Grand Cherokee?
- By NHTSA owner complaints: engine (84 complaints, typically around 41,000 miles); transmission (78 complaints, typically around 32,500 miles); electrical (61 complaints, typically around 33,500 miles).
- How many recalls does the 2016 Jeep Grand Cherokee have?
- 8 recalls listed by NHTSA, the latest from June 8, 2023 (engine). Check your VIN at nhtsa.gov/recalls to see which ones are still open on your car.
- Is the 2016 a bad year for the Jeep Grand Cherokee?
- It is 20th of 27 Grand Cherokee model years by number of complaints, with 311 complaints. Complaint counts are not adjusted for how many cars were sold, so popular years collect more of them, and the newest years have had less time to.